Kind and patient customer service with zero pressure, readily answered all questions and earned our purchase…. Thanks you!
JV
jeff verstraete
5 days ago
5.0
Dealt with Alex. He was great. No pressure sales
MD
Michael Duran
Mar 7, 2026
5.0
Matthew was very patient with us. Everything went great so far.
BB
Brenton Beard
Feb 26, 2026
5.0
Second time making some big purchases out here - Brandy was super helpful with selecting a mattress (via Denver Mattress) and Alex was excellent to work with getting us set up with some new furniture - both were very knowledgeable and professional. 11/10 service.
The prices were fair, showroom is pretty expansive and well kept with some unique options, quality of their furniture seems above average (though we haven't fully set up and tested this new batch yet), and delivery was right on time. Delivery dudes were great too.
I recommend checking them out if you're looking for mid-high quality furniture instead of going with some of the cheaper budget options (you know the stuff, saves a few bucks upfront but has to be replaced every two years).
CC
Cathleen Dungy (Cathy)
Feb 16, 2026
5.0
Furniture Row always has a variety of styles including items of great quality. The customer service is prompt and efficient, specifically Lexi helped us recently with a sofa/loveseat and she was very knowledgeable!
Furniture Row is located at 140 N. Marketplace Blvd., Lansing, MI 48917, United States.
What are the operating hours of Furniture Row?
Furniture Row is open Monday through Saturday from 10:00 AM to 8:00 PM and Sunday from 12:00 PM to 6:00 PM.
What types of products does Furniture Row offer?
Furniture Row offers a wide range of home furnishings including leather and upholstered furniture, sofas, dining and accent tables, bedroom furniture, home entertainment, office furniture, lamps, mirrors, rugs, and more.
Does Furniture Row provide delivery and financing services?
Yes, Furniture Row offers both delivery and financing services to their customers.
What payment methods are accepted at Furniture Row?
Furniture Row accepts American Express, Visa, MasterCard, Discover, cash, checks, and also offers financing options.
Is Furniture Row accessible for customers with disabilities?
Yes, Furniture Row has a wheelchair accessible entrance and wheelchair accessible parking available.
How can I contact Furniture Row for customer service?
You can contact Furniture Row customer service via email at customerservice@furniturerow.com or by calling their main phone number at +1 517-627-1923.
Which nearby places can customers visit before or after shopping at Furniture Row?
Customers can visit nearby places such as Denver Mattress for more mattress options, LAFCU credit union for financial services, and SpringHill Suites by Marriott Lansing for accommodation.
Is there a convenient hotel near Furniture Row for out-of-town shoppers?
Yes, SpringHill Suites by Marriott Lansing is a nearby hotel providing comfortable accommodation options for visitors.
Are there home improvement and hardware stores near Furniture Row?
Yes, Lowe's Home Improvement is located nearby and offers hardware and building supplies, which could be convenient for customers working on home projects.
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