Extra Space Storage

4.9
522 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 5814 S Pennsylvania Ave in Lansing, MI today! Our large selection of storage units, drive up access, drive up units, climate controlled units, manager living on site, exceptional security, ADA compliant, deliveries accepted, non climate controlled units available, parking spaces, elevator access, wide drive isles, commercial tenants, retail space available, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
5814 S Pennsylvania Ave, Lansing, MI
48911, United States

Hours

Reviews

4.9
522 reviews
5 stars
493
4 stars
18
3 stars
7
2 stars
1
1 star
3

What are people saying?

AI-generated from recent customer reviews

Customer Service

Steve consistently received praise for his exceptional customer service, being described as friendly, helpful, and accommodating.

Cleanliness

The facility is noted for being clean, well-maintained, and secure, contributing to a positive customer experience.

Accessibility

Customers appreciated the easy access to their storage units and the efficient process for renting and managing their spaces.

Staff Professionalism

The staff, particularly Steve, were recognized for their professionalism and ability to handle customer inquiries and issues effectively.

Pricing Concerns

Some customers mentioned that while initial rates were low, there were increases within a few months.
  • SP
    Stephanie Pate
    Nov 14, 2025
    5.0
    I rented my unit online but hadn't been able to make it down to the facility yet and I got a courtesy call making sure everything was ok and that I still needed the unit. This was actually a very nice touch because it's been crazy packing and getting everything together. When I finally got a minute to head down, I got to meet with the manager Steve to get everything set up with my unit. He showed me how to access the building and let me know their hours. Steve was incredibly helpful and kind. This move has been ridiculously stressful and hasty, but this part has gone very smoothly!
  • JM
    Jodi Morrow
    Nov 14, 2025
    5.0
    Steve was compassionate, very kind. Answered all questions. Highly recommend!
  • KC
    Kathy Clay
    Nov 13, 2025
    5.0
    Steve is fantastic! Totally helpful after my last storage place did me wrong. Quick move in all set in minutes. Gave me a tour of the unit size I needed and it was a done deal. If you need a spot come here!! Fantastic energy. Great customer service!!
  • SS
    Stephen Schasser
    Nov 11, 2025
    5.0
    Very professional, attentive, and had all the answers to my questions. Thanks Steve!
  • DA
    DonCue Amayesin
    Nov 7, 2025
    5.0
    Hey, we can't stop laughing up here. 🤣😂 Steve's energy is amazing, and it's great to have a storage unit where you have great energy and attitude. This experience is awesome! If, you're obtaining a storage unit, Extra Space Storage... impressively South Pennsylvania 🫡

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.