Business Details
About
Furniture StoreHome FurnitureChairsCustom Furniture
La-Z-Boy offers a full range of great-looking, comfortable furniture designed to help customers create the look and ultimately, home of their dreams. Its sofas, sectionals, chairs, recliners and more, come in a variety of styles and are customizable to match each customer’s unique look. The highest quality construction and craftsmanship, combined with professional design services help customers bring their vision to life so they can feel confident and live life comfortably.
Location
Hours
Reviews
4.7
625 reviews
5 stars
537
4 stars
48
3 stars8
2 stars5
1 star
27
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly, knowledgeable, and patient staff who provided excellent assistance throughout the purchasing process.
Design Assistance
Customers appreciated the help from designers like Monica, who offered valuable advice on room layouts, color schemes, and furniture selection.
Product Quality
Overall, customers expressed satisfaction with the quality and comfort of the furniture, although some noted concerns about warranty issues.
Sales Experience
The sales process was generally described as pleasant and pressure-free, with staff allowing customers ample time to make decisions.
Delivery Issues
Some customers reported negative experiences with delivery, including poor service and damage to their homes.
- THTom Hirschfield5 days ago5.0Sal was very personable and helpful in picking out 2 recliners. The experience was quite pleasant.
- LJLinda JansonNov 14, 20255.0We were really impressed with the store and our salesman Jacob was very knowledgeable and helpful. All salesmen should be as great as he was.
- ESEvan SketchNov 8, 20255.0Amazing experience from sale to delivery. Everyone was professional and courteous. The furniture is quality and will last us many years. Thank you, La-Z-Boy!
- TGTherese GavinOct 31, 20255.0Great customer service and showroom has several displays to look at. We used La-Z-Boy designer, Monica, who listens, takes time and helped us with room layout, upholstery selection and ideas for future. We also worked with Sal who was patient and also customer focused. We had an excellent experience.
- LPLaura PolickOct 28, 20251.0Very unhappy with the fact that the sale price I got was 10% less off than the next sale! I was assured, guaranteed that this was the best price you get, Labor Day weekend Has the best prices year-round! Well, that started off, making me unhappy because that was a lie. Then the next thing was they sent their designer out to my house to measure, and she forgot about a piece of furniture that had to be on one wall that I already have and then when I corrected her on that, she then said I couldn’t go with the extra piece on the Sectional that I got. But lo and behold when it was delivered absolutely the extra piece would fit! So I called about this and discovered that the sale price is now better and I asked for an adjustment on the furniture that I just finished paying for and surprise they won’t do anything to help me! I ended up going ahead and ordering the other piece much to my dismay and I will hope that it’s the same dialogue and matches! But to say that I am very unhappy with customer service is putting it mildly. I still believe I should get a price adjustment!! And I will tell everybody and anybody that will ever listen to me when I tell them about La-Z-Boy!
Frequently Asked Questions About La-Z-Boy Lake Orion
What types of furniture does La-Z-Boy Lake Orion offer?
La-Z-Boy Lake Orion offers a variety of furniture including recliners, chairs, sofas, sectionals, loveseats, ottomans, tables, sleepers, and home accessories.
What are the store hours for La-Z-Boy Lake Orion?
The store is open Monday to Friday from 10:00 AM to 7:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 11:00 AM to 6:00 PM. Holiday hours vary.
Does La-Z-Boy Lake Orion require proof of vaccination for entry?
No, La-Z-Boy Lake Orion does not require proof of vaccination for entry.
Does La-Z-Boy Lake Orion offer delivery services?
Yes, La-Z-Boy Lake Orion offers delivery services for their products.
Can customers get in-home design services at La-Z-Boy Lake Orion?
Yes, La-Z-Boy Lake Orion provides professional in-home design services to help customers create their desired look.
What payment options are accepted at La-Z-Boy Lake Orion?
La-Z-Boy Lake Orion accepts American Express, Discover, Mastercard, and Visa.
Where is La-Z-Boy Lake Orion located?
La-Z-Boy Lake Orion is located at 4829 S. Baldwin Road, Lake Orion, MI 48359, USA.
Are there any dining options near La-Z-Boy Lake Orion?
Yes, nearby dining options include Taco Bell, Chipotle Mexican Grill, Panera Bread, Potbelly Sandwich Shop, The Honey Baked Ham Company, Dickey's Barbecue Pit, and Dickey's Barbecue Pit restaurant.
What parks or outdoor spaces are near La-Z-Boy Lake Orion?
Pocket Park, a local playground and park, is close to La-Z-Boy Lake Orion, perfect for a relaxing visit before or after shopping.
Are there any beauty or spa services nearby La-Z-Boy Lake Orion?
Nearby beauty and spa services include DX Nails & Spa, Supercuts, Aerionna Ford beauty salon, and Glitz Salon.