Brand Certified
Lowe's Home Improvement
4.1(2513 reviews)
Certified by Lowe's Home Improvement • Mar 15, 2026
Business Details
3330 28th Street Southeast, Kentwood, MI
49512, United States
Certified by Lowe's Home Improvement • Mar 15, 2026
(616) 942-0335
Certified by Lowe's Home Improvement • Mar 15, 2026
https://www.lowes.com/store/MI-Kentwood/1517
Certified by Lowe's Home Improvement • Mar 15, 2026
About
Certified by Lowe's Home Improvement • Mar 15, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in Kentwood, MI is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Mar 15, 2026
Hours
Certified by Lowe's Home Improvement • Mar 15, 2026
Reviews
4.1
2,513 reviews
5 stars
1,345
4 stars
615
3 stars
214
2 stars
108
1 star
231
- JKJ K6 days ago1.0Flock cameras in parking lot
- EBElvia BenavidesMar 10, 20262.0I ordered a Vanity from Lowe’s website. Their Vendaor is named Serwall Outdoor Furniture. I ordered a vanity that had said I would have it in 30 days. Not only did I not receive it on time, Lowe’s nor Serwall cared to share an update or call to let me know it would not be coming in on the day scheduled. After a few more days, it finally arrived and it was broken. The corner of the sink was broken. After several calls and trying to figure out what was next, Lowe’s told me there was nothing they can do. I had to reach out to the Vendor (Serwood) who never replied to my voicemail messages. Finally Lowe’s reached them and they offered to pay me $100 to keep the vanity and buy a new sink. I asked that Lowe’s pick it up so I could return it. The treatment I received was as if it was not their issue. If that’s the case then maybe Lowe’s should not sell 3rd party goods. I finally got that resolved and I RE-ORDERED the same vanity. I was to receive it in two weeks. Again! No call, no email, not able to track the shipping, AGAIN. Now I’m being asked to give it a few more days. I write all of this to say: DO BETTER LOWE’s!!! Call the vendor and ask that they have some darn COURTESY and ask they have some kind of communication skills. Management should be able to drop Serwood if they are not a good vendor. Customer’s who order these items have contractors coming out to have them installed and they charge when they come out for an install. It’s their time and gas too. Be considerate!
- KHKermit HarrisMar 9, 20261.0I purchased a bed from the website, Before I did that I asked the sales person at Lowes if I had an issue what then. They told me they would come pick it up and deliver a replacement. After speaking with the manager Matt he informed me they "don't do that." I also called customer care and they confirmed that I could return it wait a month for a new bed then it would be delivered. So they expect us to sleep on the floor for a month until the replacement is processed and delivered. I filed a complaint and will be shutting down my business account....BAD BUSNIESS LOWES YOU SHOULDN'T LIE TO CUSTOMERS!
- AVAveree VMar 4, 20265.0Mariah at the pro desk has been so helpful with getting the supplies for our renovation. It was refreshing to have an easy positive experience after having such a bad experience with Home Depot right down the road. I’ll always choose Lowe’s now!
- TDTask DewittFeb 6, 20264.0Good jad what i need
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Kentwood, MI?
Lowe's offers a wide range of products including appliances, bathroom supplies, building materials, electrical, flooring, garden tools, grills, hardware, lighting, lumber, paint, patio furniture, plumbing, and more.
What are the store hours for Lowe's Home Improvement in Kentwood, MI?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM. Holiday hours may vary.
Does Lowe's Home Improvement offer delivery and in-store pickup services?
Yes, Lowe's provides both in-store pickup and delivery services for customer convenience.
How can I check the status of my order from Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates are also provided if your order status changes.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts payment via American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa.
Is Lowe's open on major holidays?
Lowe's is closed on Thanksgiving Day (November 27, 2025) and Christmas Day (December 25, 2025). Other holiday hours may vary with adjusted opening and closing times.
What nearby services can help me with key and locksmith needs while visiting Lowe's?
While visiting Lowe's, you can find nearby key and locksmith services at multiple Minute Key locations close by.
Are there nearby places where I can donate items or shop for thrift goods near Lowe's?
Yes, near Lowe's you'll find GoodWill Donations for charitable item drop-offs and the Goodwill Store for thrift and discount shopping.
If I need automotive repair or tire services nearby, where can I go near Lowe's?
Muffler Man provides automotive repair, including tire services, conveniently located near Lowe's for your vehicle needs.
Does Lowe's support eco-friendly practices like recycling?
Yes, Lowe's offers recycling for electronics, light bulbs, and batteries to support environmentally friendly disposal.
Brand Certified Facts from Lowe's Home Improvement
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Certified March 15, 2026Yext Knowledge Graph
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