Business Details
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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in Kentwood, MI is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
2,334 reviews
5 stars
1,241
4 stars
588
3 stars
200
2 stars
96
1 star
209
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting specific employees who went above and beyond to assist.
Delivery Issues
Several reviews mentioned significant problems with delivery and installation services, including delays and poor communication.
Product Availability
Customers appreciated the wide selection of products available, but some experienced issues with stock levels and online order fulfillment.
Installation Services
Multiple reviews expressed dissatisfaction with the quality of installation services provided by subcontractors, leading to unresolved issues.
- AAAmandaDec 30, 20255.0I love their houseplant selection here. They always have some good deals on healthy plants! Store is well stocked and friendly staff helped me find the things I needed.
- CMChris McCormickDec 30, 20251.0I’ve had multiple projects through Lowe’s go bad. The teams they contract with are behind schedule , promise the world and then ultimately you have to go to a store manager (Tyler Foster in my case) only to go in circles until you cancel the order. I’m proud that in GR we have options like Home Depot and Menards to go to instead. If you are buying a screw driver - then sure they can do it. Much beyond that I would go elsewhere.
- JCJorge CejaDec 23, 20255.0Friendly staff. Easy in and out.
- KHK HortonDec 17, 20254.0Found everything I needed and few I didn't know I needed.
- AHAlex HernandezDec 13, 20255.0The staff here has always gone above and beyond to help. If they are unsure of something they are always willing to take the time to find out. Todd working by the snow blowers was especially helpful.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Kentwood, MI?
Lowe's offers a wide range of products including appliances, bathroom supplies, building materials, electrical, flooring, garden tools, grills, hardware, lighting, lumber, paint, patio furniture, plumbing, and more.
What are the store hours for Lowe's Home Improvement in Kentwood, MI?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM. Holiday hours may vary.
Does Lowe's Home Improvement offer delivery and in-store pickup services?
Yes, Lowe's provides both in-store pickup and delivery services for customer convenience.
How can I check the status of my order from Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates are also provided if your order status changes.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts payment via American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa.
Is Lowe's open on major holidays?
Lowe's is closed on Thanksgiving Day (November 27, 2025) and Christmas Day (December 25, 2025). Other holiday hours may vary with adjusted opening and closing times.
What nearby services can help me with key and locksmith needs while visiting Lowe's?
While visiting Lowe's, you can find nearby key and locksmith services at multiple Minute Key locations close by.
Are there nearby places where I can donate items or shop for thrift goods near Lowe's?
Yes, near Lowe's you'll find GoodWill Donations for charitable item drop-offs and the Goodwill Store for thrift and discount shopping.
If I need automotive repair or tire services nearby, where can I go near Lowe's?
Muffler Man provides automotive repair, including tire services, conveniently located near Lowe's for your vehicle needs.
Does Lowe's support eco-friendly practices like recycling?
Yes, Lowe's offers recycling for electronics, light bulbs, and batteries to support environmentally friendly disposal.