Business Details
About
Self-Storage Facility
Whether you’re in a big house or small apartment, we all tend to collect items over the years that take up an excessive amount of space. Now, you have a place for your items with SpareBox Storage. Rather than resigning yourself to clutter, you can stay organized, maintain an immaculate apartment/home and impress your visitors. If you have extra items post-move in, are in between moves, or just need a place to store your valuables, you can store with SpareBox Storage in full confidence knowing your belongings will remain safe and untouched. At SpareBox Storage, our customers always come first, so check out our self storage facility in Jackson, Michigan and start renting today!
Details
- Wheelchair accessible entranceAvailable
- Wheelchair accessible restroomNot available
- Wheelchair accessible seatingNot available
Location
Hours
Reviews
4.4
113 reviews
5 stars
86
4 stars
8
3 stars
6
2 stars
4
1 star
9
- AKAlicia KitleyAug 7, 20253.0I have received five different messages saying my lack was not in place correctly so as I call, they don’t have anybody on site or a phone number to reach the property manager and they tell me I have to wait for them to call me back that if my lock was not in place the correct way because The latch wouldn’t push all the way over And now I’m being told that they will within than 72 hours be cutting my lock off because it’s not on the correct way this place is a little ridiculous especially not having on site help or being able to talk to management. They have to have you wait for them to call you back. I am not very happy with this storage unit which I thought I would be until a homeless guy in the back of the fence was sitting there with a grocery cart full of stuff. Also another rental person and a guy we’re having a knockdown drag out as I was getting into my storage to put some more stuff in. This is all just ridiculous. If I didn’t have all my stuff in my unit and I would have to get another truck to move it all Iwould find a different storage pleace.
- TCTiffany CollinsJun 30, 20255.0Being a new customer, had a few questions Shericka, answered thoroughly, she was also very patient and kind.
- THT HerbertJun 11, 20255.0Very pleasant, helped with issues we had with storage unit.
- BBBenitaJun 11, 20255.0Shericks was very helpful
- HAHerbert AllcockJun 8, 20255.0Very reasonable rates here in Jackson, MI. Ashanti helped be with my lease and was very helpful!
Frequently Asked Questions About SpareBox Storage
How do I rent a unit?
We offer three simple ways to rent a unit:
On our website: You may filter through our locations to browse available units. You may also create your reservation and process your move in, all conveniently online!
On location: All our locations (excluding SpareBox 0016 and SpareBox 0019) have a 24-hour on-site rental center with an easy-to-use kiosk. The kiosk will present all unit availability for the facility, and you easily create your reservation or move right in!
With customer service: If you need assistance, please call (833) 777-7273 and one of our customer service team members will be happy to assist you in finding the right unit.
How do I set up my online account?
From the home page, click the red Register button in the upper right-hand corner:
Select your state.
Select your facility location.
Enter your last name and unit number, exactly as they appear on your invoice or receipts. Note: Be sure to include any prefixed 0’s, or if you are in an accessible unit, be sure to include “ADA” after your unit number.
After entering your last name and unit number, you will be prompted to set a password and a security question for your account.
How do I make a payment?
SpareBox offers four ways to make a payment and set your account up for autopay:
On our website:
-Log into your account
-Select Units and Payments
-Select View Information
-Select Pay Now
-You will then be prompted to “Enable Automatic Monthly Payments?”
-By selecting Yes, SpareBox will enroll you into auto payments that will automatically process each month on your due date.
-By selecting No, SpareBox will process your payment as a one-time only payment.
-After you accept or decline autopay, you will be prompted to make a payment.
At the facility:
-Our on-site rental centers offer 24-hour accessible kiosks where you may make a credit/debit card payment, as well as sign up for autopay.
Over the phone:
-Call (833) 777-7273, option 2, to speak with our customer service team.
Mail a check or money order:
-If you would like to pay by check or money order, please send your check with your SpareBox location and unit number in the memo line to: SpareBox Storage, P.O. Box 1020, Denver, CO 80201.
How do I set up auto pay?
You may set up autopay any time you make a payment by phone, website, or kiosk.
Can I pay with cash?
No, we do not accept cash payments. We encourage customers that normally prefer cash to purchase prepaid debit cards, which are available at most grocery stores, pharmacies, and convenience stores.
Why do I need to have insurance coverage for my unit?
Many tenants ask why we require tenant insurance or a protection plan. In our decades of self-storage experience, we have witnessed too many instances of tenants losing their valuables without recourse. Events like fires, natural disasters, and burglary, while rare, can leave a tenant with nothing when there is no insurance or protection plan in place.
Where do I send my proof of homeowners or renters insurance?
You may send a copy of your insurance declaration page to customer@spareboxstorage.com, or mail a copy to: SpareBox Storage, P.O. Box 1020, Denver, CO 80201.
What does contactless mean?
SpareBox is a contactless operation, meaning there is no on-site property manager. This is to increase the safety of our customers and our team members. We highly encourage you to utilize our website or our on-site kiosk for rentals, payments, and to manage your SpareBox account.
If you need assistance with a lock cut or a maintenance request, please call (833) 777-7273 and we will gladly make an appointment with a property manager.
What is the vacate policy?
SpareBox makes moving out simple! No written requirements or 30-day notice demands—just make sure your unit is empty, clean, and ready for the next customer. To inform us of your move-out, simply move-out online, call and let us know, or email us as customer@spareboxstorage.com.
How do I move out?
Once you are ready to move out, you can process the move-out through your online account, kiosk, or by phone. All SpareBox leases are month-to-month.
Note: If you move out at the beginning or middle of your billing cycle, you will not be refunded prorated rent. For that reason, we encourage move-outs to take place at the end of your billing cycle.
After scheduling your move out, be sure you remove all of your belongings and make sure your unit is clean and ready for the next customer.
It may take a few days for our property manager to verify your move-out, so disregard any automated notices you may receive shortly after you vacate.
What do I need to store my vehicle?
If you are storing a vehicle, motorcycle, boat, RV or trailer, you will need to provide us with proof of insurance and proof of ownership.
To send proof of insurance and ownership, please send a copy of your insurance declaration page, driver’s license, and registration to customer@spareboxstorage.com.
Is my rate guaranteed for the lifetime of my rental with SpareBox?
Your rate is not guaranteed for the lifetime of your rental. Periodically, we find it necessary to make adjustments to rates based on several factors including property improvements and to keep up with the rising cost of doing business. We send notifications 30 days before any rates change. You would have received this notice in the mail or by email.
What does climate-controlled mean?
Climate-controlled units are great for curbing extreme temperatures in the hot summer months and the cold winter months. These units have a typical range between 55º and 85º F. While not air conditioned the way your living room might be, these units will ensure your stored belongings won't be exposed to freezing or extreme heat.
Can I drop off my mobile storage unit at the facility? (PODs, Pack-Rat, U-Haul)
We do not offer or allow services like mobile storage, and we do not allow mobile storage to be dropped off on the premises of our facilities.
What are the opening hours of SpareBox Storage?
SpareBox Storage is open every day from 6:00 AM to 10:00 PM.
How can I rent a unit at SpareBox Storage?
You can rent a unit online through the website, at the on-site rental kiosk any time, or by calling customer service at (833) 777-7273 for assistance.
How do I set up and manage my online account?
Set up your online account by clicking the Register button on the home page, selecting your state and location, and entering your last name and unit number. Then set your password and security question. Manage payments and reservations through your online account.
What payment options does SpareBox Storage accept?
SpareBox Storage accepts American Express, Discover, MasterCard, Visa, and payment by check. Cash is not accepted, but prepaid debit cards are encouraged for those who prefer cash.
Is SpareBox Storage wheelchair accessible?
SpareBox Storage has a wheelchair accessible entrance but does not have wheelchair accessible seating or restrooms.
What is the contactless operation policy at SpareBox Storage?
SpareBox Storage operates contactless with no on-site property manager. Customers are encouraged to use the website or on-site kiosk for rentals and payments. Assistance is available by calling (833) 777-7273.
Can I store vehicles such as cars, boats, or RVs at SpareBox Storage?
Yes, vehicle storage is available. Proof of insurance and ownership is required and must be sent to customer@spareboxstorage.com.
What are some nearby stores and services customers can visit around SpareBox Storage?
Nearby you will find U-Store MI for additional storage options, RX Optical and SLAPPIN FOODS for eye care and health services, and retail stores like Dollar Tree and Harbor Freight Tools for shopping needs.
Are there dining options near SpareBox Storage where customers can eat before or after visiting?
Yes, customers can visit nearby restaurants such as Los Tres Mex Grill Jackson for Mexican cuisine, Domino's Pizza for quick service, Arby's for fast food sandwiches, and Wendy's for burgers.
What nearby services might be useful for customers visiting SpareBox Storage?
Nearby services include Fifth Third Bank for financial needs, Walgreens for pharmacy and convenience items, and Valvoline Instant Oil Change for automotive services, handy for those storing vehicles.