Brand Certified
Lowe's Home Improvement
4.0(2215 reviews)
Certified by Lowe's Home Improvement • Mar 01, 2026
Business Details
19340 Vernier Road, Harper Woods, MI
48225, United States
Certified by Lowe's Home Improvement • Mar 01, 2026
(313) 881-6002
Certified by Lowe's Home Improvement • Mar 01, 2026
https://www.lowes.com/store/MI-Harper-Woods/1677
Certified by Lowe's Home Improvement • Mar 01, 2026
About
Certified by Lowe's Home Improvement • Mar 01, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Harper Woods, MI, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Mar 01, 2026
Hours
Certified by Lowe's Home Improvement • Mar 01, 2026
Reviews
4.0
2,215 reviews
5 stars
1,100
4 stars
546
3 stars
245
2 stars
100
1 star
224
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised friendly and helpful staff, others reported poor service and lack of assistance.
Product Availability
Many customers noted that the store generally has a good selection of items in stock, but some experienced issues with specific product availability.
Installation Issues
Several reviews highlighted significant problems with installation services, including miscommunication and delays, leading to customer frustration.
Store Environment
The store is often described as clean, organized, and well-managed, contributing to a pleasant shopping experience.
Staff Knowledge
While some customers appreciated knowledgeable staff, others felt that employees lacked expertise and were unable to provide adequate assistance.
- TDTony D5 days ago5.0Had a return SNAFU (due to website customer service) and Jeff, the back room manager at this store, put extra effort into making it right. I'm 100% happy with the outcome!
- BWBrandon Wilson5 days ago5.0Amazing staff and fabulous help gotta go back again. Best in the nation ⭐✨
- MDMoumita DasFeb 8, 20261.0I called regarding my refund issues so I have ordered tiles and the delivery guys gives me the loading ticket that says 5 pc were remaining and they would refund and now that I called them they answered and told me they will be back in seconds so they are gonna put me on hold but then it becomes 30 mins still I am on hold no one answers this is not done this is terrible customer service there.
- TLTravis LeeJan 14, 20265.0They had all the things I needed. For the two things I had to repair
- ABAdam BertrandJan 13, 20264.0It's a Lowe's ....it's very quite , kinda odd there is more staff then customers most days I'm there .
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
Brand Certified Facts from Lowe's Home Improvement
Lowe's Home Improvement partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website