Brand Certified
Lowe's Home Improvement
4.1(2632 reviews)
Certified by Lowe's Home Improvement • Mar 01, 2026
Business Details
4705 Canal Avenue SW, Grandville, MI
49418, United States
Certified by Lowe's Home Improvement • Mar 01, 2026
(616) 406-0200
Certified by Lowe's Home Improvement • Mar 01, 2026
https://www.lowes.com/store/MI-Grandville/1121
Certified by Lowe's Home Improvement • Mar 01, 2026
About
Certified by Lowe's Home Improvement • Mar 01, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in Grandville, MI is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Mar 01, 2026
Hours
Certified by Lowe's Home Improvement • Mar 01, 2026
Reviews
4.1
2,632 reviews
5 stars
1,286
4 stars
737
3 stars
290
2 stars
105
1 star
214
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for their helpfulness, many customers report poor service, rudeness, and lack of support.
Delivery Issues
Numerous complaints about delivery delays, incorrect items, and poor communication regarding orders and installations.
Product Availability
Customers expressed frustration over stock issues, including items being out of stock or incorrect items being provided.
Positive Employee Interactions
Several reviews highlight positive experiences with specific employees who provided excellent assistance and went above and beyond to help customers.
Store Cleanliness
The store is generally noted for being clean and well-stocked, contributing positively to the shopping experience.
- DDDavidFeb 9, 20261.0Save yourself the time and go somewhere else for blinds. Our experience with Lowe’s Grandville has been awful. You might say, “wow that is a good price.”—it isn’t even close to worth it! Use Home Depot or anyone else!! We ordered blinds at the end of July 2025 and it is now February 2026 and the project is still not completed. Since then, there have been countless ordering and shipping errors, including yet another order mistake just recently. Items were “ordered” but never placed, we were charged multiple times for the same items, and refunds and reorders became constant. Customer service and management have been rude and dismissive, and corporate refuses to escalate anything until the project is finished—which apparently may never happen. We fully expect the usual generic “let us help” response with no actual follow-through, as that’s been the pattern for 9 months. Completely unacceptable. We will never use Lowe’s again.
- AHAlicia HenryFeb 6, 20265.0Great customer service, even after having to deal with 4 kids and getting confused, had to deal with very friendly staff and definitely recommend going back
- KSKen SJan 29, 20265.0Let me tell you about my guy Julian. He saw that I was buying a LOT of ice melt and volunteered to come outside and help me load it into the truck. He was respectful, prompt, and made this trip a great experience. Thank you Julian!
- KRKristyna RoystonJan 28, 20261.0Wish I could rate it 0! We ordered a dishwasher on the 16th it was supposed to be delivered and installed on the 22nd. Nobody ever contacted us. I contacted on the 22nd at 5pm to find out where the dishwasher was, come to find out it wasn't going to be delivered due to "vehicle issues." Delivery was rescheduled to the 29th. Received an email stating they no longer had a driver. We have been waiting for over 2 weeks for a dishwasher that we paid over $700 for. They have very poor customer service. I canceled the order and ordered it from another place and will have it Saturday. Lowes has the WORST customer service!
- JJJosh JJan 21, 20261.0Came in intending to spend 200-400$ Trash store. No good deals, no good tools. Pay more here than online for better tools. Spent $0
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products and services does Lowe's Home Improvement in Grandville, MI offer?
Lowe's offers a wide variety of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing, decking, grills, lumber, and gardening equipment. They also provide installation services for appliances, flooring, cabinets, doors, and more.
What are the store hours for Lowe's Home Improvement in Grandville?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM and Sunday from 8:00 AM to 8:00 PM. Holiday hours vary, with some days closed and others open with adjusted hours.
Does Lowe's Home Improvement offer in-store pickup and delivery services?
Yes, Lowe's provides both in-store pickup and delivery services for convenient shopping.
How can customers check the status of their orders placed at Lowe's?
Customers can check order status online by entering their order number or logging into their MyLowe's account. Email updates are sent if the order status changes.
What is the return policy for items purchased at Lowe's?
Most items can be returned within 90 days. For online purchases, returns can be started in the Order History. In-store returns require proof of purchase at the customer service desk.
What payment options are accepted at Lowe's Home Improvement in Grandville?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa for payment.
What nearby places can customers visit along with Lowe's Home Improvement in Grandville?
Customers visiting Lowe's can also explore nearby places such as Minute Key for locksmith services, Blue Rhino Propane Exchange for propane needs, and Mini Storage Depot for storage solutions.
Are there any nearby pet services close to Lowe's Home Improvement in Grandville?
Yes, nearby pet services include PetSmart and PetSmart Grooming, providing pet supplies and grooming services for customers in the area.
What dining options are available near Lowe's Home Improvement in Grandville?
Nearby dining options include Bagger Dave's for burgers and Pure Mex Tacos and Tequila for Mexican cuisine, giving customers convenient places to eat before or after shopping at Lowe's.
Does Lowe's Home Improvement support any community or educational associations?
Yes, Lowe's is associated with organizations such as Lowe's Toolbox for Education, SkillsUSA, Boys & Girls Clubs of America, Habitat for Humanity, and Keep America Beautiful.
Brand Certified Facts from Lowe's Home Improvement
Lowe's Home Improvement partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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