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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in Grandville, MI is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
2,474 reviews
5 stars
1,183
4 stars
724
3 stars
281
2 stars
99
1 star
187
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for their helpfulness, many customers reported rude or unhelpful interactions.
Order Issues
Numerous customers experienced significant problems with order fulfillment, including delays, incorrect items, and poor communication regarding their orders.
Product Availability
Customers expressed frustration over stock issues, including items being out of stock or not available as advertised.
Store Cleanliness
The store was generally noted for being clean and well-organized, contributing positively to the shopping experience.
Delivery Problems
Several reviews highlighted issues with delivery services, including rude delivery personnel and incomplete installations.
- KTKayla TaylorJan 3, 20265.0Employees always greet me upon entering, stocked store, decent prices and good sales.
- RBRobert BolsterDec 26, 20255.0I'm a long time HD customer. I've started going to the Grandville Lowe's because they have employees who care and want to help you.
- TETaryn EilersDec 18, 20251.0Save yourself time and energy and go somewhere else to order blinds for your home. Our experience with Lowe's Grandville has been terrible. We first ordered our blinds for our new home in the end of July and our project is still not completed 5 months later. There have been shipping issues and order issues more times than I can count. They forgot to place part of our order multiple times, they have confirmed they ordered it and then never did. They charged us for things that they said they ordered but never did and we ended up paying for those items multiple times. We lost track of all the refunding and repurchasing of items because it has been constant. On top of that the customer service has been terrible. The managers at this location have been rude on the phone, irritated with us when we call to check on orders or to reorder with them because they have ordered the wrong thing. We have also asked to talk to a regional or area manager and get the run around saying they have no contact information with them and to just talk to corporate. When we talk to them they say they can't forward our issues until the project has been completed! Who even knows when this will be completed. We still have one shade left to go... it broke after one day when it was installed over a month ago and they have reordered the wrong shade multiple times. We will never use Lowe's again for anything.
- BBBrian BarensDec 5, 20252.0Out of snow shovels in December? Do better
- CWCindi WarblowNov 19, 20251.0Absolutely, every time I order something from here it's screwed up. I ordered a slider made arrangements to put it in one of my rental properties scheduled workers, then at 6:00 p.m. The night before they email me to tell me that it wouldn't be in for another 2 weeks?? Meanwhile, I had gotten constant reminders that it was coming the next day. How do you cancel something at 6:00 at night for the next day?. When I call the store and ask to speak to the manager A guy told me that he was and would contact the Bender. He never called me back until the next day the day it was supposed to arrive and then promptly hung up on me when I said well. You're being sorry doesn't really help me, does it? Arrangements have been made. Money has been spent!!!! Oh sorry about???
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products and services does Lowe's Home Improvement in Grandville, MI offer?
Lowe's offers a wide variety of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing, decking, grills, lumber, and gardening equipment. They also provide installation services for appliances, flooring, cabinets, doors, and more.
What are the store hours for Lowe's Home Improvement in Grandville?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM and Sunday from 8:00 AM to 8:00 PM. Holiday hours vary, with some days closed and others open with adjusted hours.
Does Lowe's Home Improvement offer in-store pickup and delivery services?
Yes, Lowe's provides both in-store pickup and delivery services for convenient shopping.
How can customers check the status of their orders placed at Lowe's?
Customers can check order status online by entering their order number or logging into their MyLowe's account. Email updates are sent if the order status changes.
What is the return policy for items purchased at Lowe's?
Most items can be returned within 90 days. For online purchases, returns can be started in the Order History. In-store returns require proof of purchase at the customer service desk.
What payment options are accepted at Lowe's Home Improvement in Grandville?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa for payment.
What nearby places can customers visit along with Lowe's Home Improvement in Grandville?
Customers visiting Lowe's can also explore nearby places such as Minute Key for locksmith services, Blue Rhino Propane Exchange for propane needs, and Mini Storage Depot for storage solutions.
Are there any nearby pet services close to Lowe's Home Improvement in Grandville?
Yes, nearby pet services include PetSmart and PetSmart Grooming, providing pet supplies and grooming services for customers in the area.
What dining options are available near Lowe's Home Improvement in Grandville?
Nearby dining options include Bagger Dave's for burgers and Pure Mex Tacos and Tequila for Mexican cuisine, giving customers convenient places to eat before or after shopping at Lowe's.
Does Lowe's Home Improvement support any community or educational associations?
Yes, Lowe's is associated with organizations such as Lowe's Toolbox for Education, SkillsUSA, Boys & Girls Clubs of America, Habitat for Humanity, and Keep America Beautiful.