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La-Z-Boy Grand Rapids

4.6
(1522 reviews)

Business Details

4445 28th St SE, Grand Rapids, MI
49512, United States
(616) 957-3040
https://www.la-z-boy.com

About

Furniture StoreHome FurnitureChairsCustom FurnitureLa-Z-Boy
La-Z-Boy offers a full range of great-looking, comfortable furniture designed to help customers create the look and ultimately, home of their dreams. Its sofas, sectionals, chairs, recliners and more, come in a variety of styles and are customizable to match each customer’s unique look. The highest quality construction and craftsmanship, combined with professional design services help customers bring their vision to life so they can feel confident and live life comfortably.

Location

La-Z-Boy Grand Rapids
4445 28th St SE, Grand Rapids, MI
49512, United States

Hours

Reviews

4.6
1,522 reviews
5 stars
1,225
4 stars
153
3 stars
45
2 stars
39
1 star
60
  • CD
    carol dikowski
    3 days ago
    2.0
    This is for Toledo store. I told delivery drivers that the chairs on the truck were not ones I ordered. I ordered rich grey, the chairs delivered are so dark brown they look black. I am so unhappy with them I could spit nails. I’ve been on phone and emails with manager of Toledo store where I actually placed the order and it’s an argument. States lighting in store makes them look grey. But lighting in my house will make them look dark brown. Then these chairs shouldn’t have a color code as grey and the lights of the showroom are misleading and false advertisement and I am so very unhappy that I even have to argue to get these exchanged. This is nothing but a bad experience so far. I never should have had to go thru this anguish trying to get these exchanged. Still in process of trying to get new chairs. I believe they’re the wrong ones delivered but either way, I want the actual color i ordered or get another color that actually looks grey in my home. I’ll update my review if they make it right First pic are ones in store 2nd pic are what they look like in my homes. 3rd pic shows how much natural lights can come through my may windows
  • EH
    Evert Van Der Heide
    Mar 9, 2026
    5.0
    We bought a recliner for my wife and it was a great experience. There were several size options and the guarantee was good. Our sales person was very knowledgeable about their products. I recommend La-Z-Boy Grand Rapids.
  • SC
    Sandy Campbell
    Mar 9, 2026
    5.0
    Our experience with Laz-Z-Boy was over the top First Class from walking in to purchasing! Hannah and Melissa were both amazing!
  • RR
    RitterFam Ritter
    Mar 4, 2026
    5.0
    We found the unicorn of recliners for my elderly mother, and it’s perfect. Wil was knowledgeable, and very helpful. Thank you!
  • JN
    Judy Noonon
    Feb 15, 2026
    5.0
    We were able to make an appointment. The salesman was available and ready to meet with us. A La-Z-Boy recliner was what we were looking for. Our salesman showed us the exact chair featured in their recent advertising. He also showed us additional models in our price range, as well as additional fabric swatches available. We were shown the quality and performance features that make Lazy-Boy such a popular brand. This particular model is designed to comfortably fit the petite customer. The entire experience was positive, and we made our purchase. 😊

Brand Certified Facts from La-Z-Boy Grand Rapids

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Certified March 15, 2026Yext Knowledge Graph
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