Store your belongings at Extra Space Storage on 1204 28th St SE in Grand Rapids, MI today! Our large selection of storage units, drive up access, drive up units, electronic gate access, exceptional security, ADA compliant, non climate controlled units available, parking spaces, RV parking, golf carts available, wide drive isles, vehicles are allowed in drive-up units, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Yes I experienced a good time with Darius good customer service. Good energy this morning and got a nice storage space for a reasonable price.
KC
kelly clute
Mar 10, 2026
5.0
I rented a unit at the 28th Street location for 8 months. During that time, the staff there were incredibly kind and helped me multiple times with either clearing out snow infront of my unit or helping me with the storage door (that I had accidentally pushed off the track-oops) or even helping me open my unit door when semi frozen shut. They were proficient, professional and super helpful in answering any questions I had about closing my unit and payment. I used their app, which allows you digital access to enter the property, which was HUGE because Im terrible at remembering my code. Thank you for the great experience!
ZA
Zion Alvarado
Mar 10, 2026
5.0
Darus was the person who attended me it was super easy he was very respectful transparent and very helpful im very satisfied with his service many people are truly busy and want in and out and it was just that no hold ups thank you
AW
Amanda Washington
Mar 9, 2026
5.0
Superb customer service. I was unsure what kind of rental unit I wanted, so Darus took me to see two different size units to help me decide. He was truly amazing! Thank you.
KH
Kenneth Henderson
Mar 4, 2026
5.0
My organization has been with this storage unit for several years. They are very friendly and accommodating. Earus is always helpful!
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents of Grand Rapids, Wyoming, Kentwood, East Grand Rapids, and more.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Do you offer car storage solutions?
Yes, self storage is a great option for both short-term and long-term car storage! We offer indoor storage, outdoor storage, and even covered vehicle storage space for cars.
Are moving carts or dollies provided?
Nearly all Extra Space Storage facilities that offer indoor storage units with access through a hallway have push carts. If you need a push cart to transport your belongings, please let the facility manager know, and they will be happy to assist you.
Do you offer indoor storage?
Yes! Indoor storage units are a popular option at Extra Space Storage. These units are located in a building structure and provide a protected, enclosed space to store your belongings. Many prefer this type of storage due to the extra layer of separation from the outdoor elements.
What are the access hours for Extra Space Storage on 28th St SE in Grand Rapids?
Extra Space Storage is open daily from 6:00 AM to 10:00 PM, including Sundays and holidays except for major holidays when it is closed.
What storage unit options does Extra Space Storage offer?
Extra Space Storage offers a large selection of storage units including indoor units, non-climate controlled units, and drive-up units with wide drive aisles and excellent security.
Does Extra Space Storage provide vehicle storage options?
Yes, Extra Space Storage provides car storage solutions including indoor, outdoor, and covered storage spaces, as well as RV parking and drive-up access units for vehicles.
Can I purchase moving and packing supplies at Extra Space Storage?
Yes, Extra Space Storage offers moving and packing supplies such as boxes, available online and at the local facility for purchase.
What payment methods are accepted at Extra Space Storage?
Extra Space Storage accepts American Express, Apple Pay, Cash, Check, Discover, Mastercard, and Visa for payments.
Does the facility have staff available to assist customers?
Yes, Extra Space Storage has a manager living on site and helpful staff available during office hours to assist with storage needs and moving supplies.
How can I reserve a storage unit at Extra Space Storage?
You can reserve a storage unit online through their website or contact them directly to set up a time to tour the facility and select your unit.
Are there nearby car rental options to help with moving?
Yes, nearby Budget Truck Rental and Enterprise Rent-A-Car offer convenient vehicle rentals to assist you with your move to or from Extra Space Storage.
What dining options are available near Extra Space Storage?
Nearby dining includes Grand Indian Cuisine for authentic Indian and Arabian meals, Chen's Gourmet Buffet for Chinese cuisine, and Baskin-Robbins ice cream shop for desserts.
Are there automotive services near Extra Space Storage for vehicle maintenance?
Yes, several automotive services and dealers such as DriveTime Car Sales, JASK Auto Parts Inc, Land Rover Grand Rapids, Sharpe Cars, and MINI of Grand Rapids are located nearby for vehicle sales and repairs.
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