Extra Space Storage

4.9
166 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 1025 Clancy Ave NE in Grand Rapids, MI today! Our large selection of storage units, climate controlled units, electronic gate access, exceptional security, covered loading bay, multiple entrance/exit gates, elevator access, heated loading bay, wide drive isles, commercial tenants, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
1025 Clancy Ave NE, Grand Rapids, MI
49503, United States

Hours

Reviews

4.9
166 reviews
5 stars
158
4 stars
2
3 stars
1
2 stars
0
1 star
5

What are people saying?

AI-generated from recent customer reviews

Customer Service

Troy and the staff received high praise for their friendliness, helpfulness, and professionalism, with many customers highlighting their positive interactions.

Cleanliness

The facility is consistently described as very clean and well-maintained, with customers appreciating the efforts to keep the storage units and common areas tidy.

Convenience

Customers noted the facility's convenient location and easy access, including features like loading zones and spacious elevators.

Value for Money

While many customers found the pricing reasonable, there were complaints about sudden rate increases, which left some feeling dissatisfied.
  • SF
    Shania Farquhar
    3 days ago
    5.0
    Top tier service ! Manager Troy called shortly after I booked to make sure I had help with any and everything I needed help with AND met me to give me a tour once I got there ! Super nice super helpful 10/10 customer service and the facility is very clean and nice . Glad I found this place !
  • SS
    Scott Scholten
    4 days ago
    5.0
    Troy keeps the place looking great Place is super convenient Right around the corner for
  • KR
    Kevin Rogers
    5 days ago
    5.0
    Troy was a pleasure to work with. This facility is super clean and very well run!
  • NE
    Nadia Escandon
    5 days ago
    5.0
    Troy was excellent to work with, he even stayed a few minutes late to take care of us after 6pm. Can't thank him enough!
  • AR
    Ashley Ransley
    Dec 21, 2025
    5.0
    Very happy with my experience at Extra Space Storage so far. I recently needed to rent a second unit, & Troy tried to save me money by combining into a larger unit. Even though it wasn't possible for my circumstances, I appreciated the transparency very much. I'm also appreciative of their compassion. I recently experienced a traumatic loss of my three fur babies & apartment at the same time, which is why I'm requiring the storage units. They have been very compassionate & understanding. The facility is vast but organized well. Quite creepy when you're there alone at night, but that's a little to be expected. They have a loading zone that you can back up to & carts for moving items to units as well as a spacious elevator. Units have a seal at the base of the door to prevent unwanted critters or water from entering. The facility is freakishly clean, so I doubt that would ever be an issue, but it's a thorough precaution they take which I appreciate. Picture of is one of my 10 ft x 10 ft units.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.