Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Fort Gratiot Township, MI Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Customers appreciate the large variety of products, especially in the garden center and houseplants.
Customer Service
Feedback on customer service is mixed; while some employees are praised for being helpful, others are criticized for being rude or unresponsive.
Installation Issues
Many customers reported problems with installation services, including incorrect setups and poor communication from installers.
Delivery Problems
Numerous reviews highlighted issues with delivery, including delays, damaged items, and unprofessional behavior from delivery staff.
Pricing Concerns
Some customers feel that prices are high compared to competitors, and there are complaints about employees taking advantage of discounts.
CS
Charles Smith
Nov 15, 2025
5.0
The store had everything I needed/ France filters
MD
Matt DeLacy
Nov 14, 2025
5.0
I do both my home improvement shopping at Lowe's because of the military discount that I receive.
CC
Chelsea
Nov 11, 2025
5.0
Great place for any home improvement needs. Always in and out without an issue! Clean and organized.
LM
Lois McCollister
Oct 27, 2025
5.0
Lowe's is one of my favorite places to buy houseplants. They do have a large variety and also a clearance area. It is always amazing to buy a sad looking clearance plant and with a little tender care bring it back to the beautiful plant it once was. Plants are two dollars for succulents to floor plants at $ 34.99. They do carry Costa Farms and water wicking plants, many in nice ceramic pots. So next time you are at Lowe's check out the houseplants in the indoor garden area. Here are photos of some of mine.
WM
Wendy M. Miley
Oct 26, 2025
2.0
Went to buy a dryer. Your employees didn’t let us look they just started paperwork before we had even talked it through. They were over the top and pushy. Telling us that you didn’t have it in stock and you don’t carry it in stock. That they’ll order it and we have to pay for delivery and you all have to install it.
I don’t care that you didn’t have it’s how we were treated
We drove an over an hour. Then he sad that’s the way it is. NO it’s not the way it is look there’s tons of stores we can shop at. We decide that we’ll never shop at another Lowe’s.
Went to a small appliance store and walked out with what I wanted for $200 less than you all, which btw is the most expensive one you all sell
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products and brands are available at Lowe's Home Improvement in Fort Gratiot Township?
Lowe's offers a wide range of home improvement products including appliances, tools, paint, flooring, plumbing supplies, outdoor and garden equipment. Top brands include GE, Whirlpool, Samsung, Craftsman, Dewalt, Kobalt, and Weber among others.
What are the store hours for Lowe's Home Improvement in Fort Gratiot Township?
The store is open from 6:00 AM to 9:00 PM Monday through Saturday, and from 8:00 AM to 8:00 PM on Sundays. Holiday hours vary, with closures on November 27 and December 25, and reduced hours on surrounding days.
Does Lowe's in Fort Gratiot Township offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for customer convenience.
How can I find and purchase products online from Lowe's?
You can search for products using keywords, item numbers, brands, or model numbers on Lowe's website. You may also browse by department for a broad selection of items.
What is the return policy at Lowe's Home Improvement?
Most items can be returned within 90 days. Online purchases can be returned via mail or in-store with proof of purchase or the return barcode from your order details.
What payment options are accepted at Lowe's in Fort Gratiot Township?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa.
What installation services does Lowe's provide?
Lowe's offers a wide variety of installation services including appliances, flooring, doors, cabinets, blinds, decking, HVAC systems, roofing, and more.
Are there any nearby places to relax or eat near Lowe's in Fort Gratiot Township?
Yes, nearby dining options include Texas Roadhouse, Red Lobster, Olive Garden, Qdoba, Culver's, Starbucks, and Dunkin'. These are great for grabbing a meal or coffee before or after your visit to Lowe's.
Where can I find other shopping options near Lowe's in Fort Gratiot Township?
Birchwood Mall, which includes stores like Target and AT&T Authorized Retailer, is close by for a broader shopping experience.
Are there useful nearby services like banking or keys that customers can access near Lowe's?
Yes, customers can access banking at TCF Bank ATM and key services at minuteKEY locations nearby should they need these services during their visit.