Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in Fort Gratiot Township, MI is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Lowe's Home Improvement
4200 24th Avenue, Fort Gratiot Township, MI
48059, United States
Hours
Reviews
4.3
1,430 reviews
5 stars
849
4 stars
351
3 stars
115
2 stars
35
1 star
80
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised helpful and knowledgeable staff, others reported rude interactions and lack of assistance.
Delivery Issues
Numerous complaints about delivery and installation services, including damaged items, poor communication, and unprofessional behavior from delivery teams.
Product Availability
Customers appreciated the wide selection of products available, but some experienced issues with stock discrepancies and order fulfillment.
Store Environment
The store is generally described as clean and organized, with a friendly atmosphere, although some customers noted a lack of staff availability.
- CSCoty SophaJan 5, 20264.0Didn’t have kilz but oh well
- GTGeorge TunninglyDec 31, 20255.0Fort Graiot Lowe's has been a great store to shop at for all our home improvement needs! Not only do they have good quality products they provide excellent customer service. Thanks too the Lowe's Manement team and Associates we look forward to shopping at Lowe's in 2026!
- KGKayla GardnerDec 31, 20251.0Unfortunately won’t be shopping at Lowe’s anymore my husband has had many issues. I myself had my first issue when I bought a power washer for my husbands birthday from Lowe’s to where the stores associate helped me get the power washer down off of the shelf and then proceeded to tell me he did not get paid enough to help me load it in my vehicle so as a woman I had to load a very heavy power washer into my vehicle and very much struggled to get it home for my husband no help was offered. I bought a Christmas tree a month ago and on Christmas when I was hosting the tree stopped working nothing I did would fix the tree so I drove an hour back to the store to try to exchange or return the tree to where they told me that there was nothing they could do because they don’t do returns or exchanges after the holiday on holiday items. So I had a Christmas tree for less a month that I wasted a ton of money on being a Balsam hill tree. Very disappointed. Already contacted the manufacturer and they said this had to be handled through Lowe’s because it was purchased there. I understand this has nothing to do with the store itself and more to do with Lowe’s policy in general but I am extremely unsatisfied and now out 600 dollars on a Christmas tree and truly think it should be disclosed at time of purchase that item can not be returned or exchanged… just be aware of what you are buying and return policy’s.
- DHDennis HuettNov 28, 20255.0Customer service is top notch, the associate was knowledgeable with the item I was looking for.
- SSSarah SmithNov 24, 20252.0Went in to purchase the black and yellow totes. Was treated like a criminal at the check out. The employee running the self check out held on to my cart when I was scanning the 4 totes. After I was done she still didn't release the cart when I turned to ask her to leave me alone as I was completely uncomfortable with the situation she proceed to treat me like a child and touch the screen on the check out. And even had the audacity to say im just making sure you will pay for them. Ive never had an issue with this location before and ive been a loyal lowes customer since they Opened this location but this whole interaction upset me and I left the store angry and will be questioning if I return to this location or go to you competitor acrossed the street.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products and brands are available at Lowe's Home Improvement in Fort Gratiot Township?
Lowe's offers a wide range of home improvement products including appliances, tools, paint, flooring, plumbing supplies, outdoor and garden equipment. Top brands include GE, Whirlpool, Samsung, Craftsman, Dewalt, Kobalt, and Weber among others.
What are the store hours for Lowe's Home Improvement in Fort Gratiot Township?
The store is open from 6:00 AM to 9:00 PM Monday through Saturday, and from 8:00 AM to 8:00 PM on Sundays. Holiday hours vary, with closures on November 27 and December 25, and reduced hours on surrounding days.
Does Lowe's in Fort Gratiot Township offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for customer convenience.
How can I find and purchase products online from Lowe's?
You can search for products using keywords, item numbers, brands, or model numbers on Lowe's website. You may also browse by department for a broad selection of items.
What is the return policy at Lowe's Home Improvement?
Most items can be returned within 90 days. Online purchases can be returned via mail or in-store with proof of purchase or the return barcode from your order details.
What payment options are accepted at Lowe's in Fort Gratiot Township?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa.
What installation services does Lowe's provide?
Lowe's offers a wide variety of installation services including appliances, flooring, doors, cabinets, blinds, decking, HVAC systems, roofing, and more.
Are there any nearby places to relax or eat near Lowe's in Fort Gratiot Township?
Yes, nearby dining options include Texas Roadhouse, Red Lobster, Olive Garden, Qdoba, Culver's, Starbucks, and Dunkin'. These are great for grabbing a meal or coffee before or after your visit to Lowe's.
Where can I find other shopping options near Lowe's in Fort Gratiot Township?
Birchwood Mall, which includes stores like Target and AT&T Authorized Retailer, is close by for a broader shopping experience.
Are there useful nearby services like banking or keys that customers can access near Lowe's?
Yes, customers can access banking at TCF Bank ATM and key services at minuteKEY locations nearby should they need these services during their visit.