Lowe's Home Improvement

Reviews

• BB

  Brooke

  2 days ago
  3.0
  Purchased and picked up half a pallet of mulch. Tried to give the guys five bucks for dropping it in the back of the truck but was told my five dollars wasn’t worth anything and that a review would be better. So here’s your review. Maybe be a little less ungrateful when somebody tries to hand you money.
• BW

  Brian Weiss

  5 days ago
  1.0
  Purchased these black out curtains at Lowe’s are they really black outs No the only response I received is that they are really not 100% black out like advertised The only option they gave me is, I could return the curtains for a refund, but yet they don’t want to compensate in any manner for the installation of the curtains one should check out their products they sell to make sure they are what they say Because obviously they’re blackout curtains are not
• GG

  Gerilyn Gruzwalski

  Apr 23, 2026
  4.0
  We went to find fence posts. My daughter got a sliver from the wood and we asked for something to clean it with. We received a bandage, antiseptic cleaner and directions to the restroom to clean it. They were very helpful!
• SA

  Shane A

  Apr 16, 2026
  1.0
  Their new Ai phone answering system is absolutely deplorable. Before this, communication with Lowes was poor to ok at times. I used to be able to get through, via phone, to a specific department fairly easy. But now they have are paying Ai to answer the phone it is really terrible and almost impossible to get through to a real person. The Ai software is programmed to deny your plea to speak to a real person and wants to handle every situation itself. So, if you know, you absolutely have to talk to a real person to handle your situation. You’ll have to spend 2 to 3 minutes and eight or so tries before it’ll finally give up and allow you to speak to somebody. It will just keep telling you it can handle just about every situation and it will ask you what he can do for you as if you didn’t tell her already the previous seven times that you need to speak to the operator or a real person or a specific department. For instance, if you believe you lost something in the store and you need to check with somebody to see if it isn’t lost and found good luck you’re going to have to deal with AI as if it can handle that request.
• KV

  Kelly Valdez

  Apr 10, 2026
  5.0
  I wanted to personally thank the two delivery men who drove all the way from Romulus to deliver our new lawnmower. Thank you Martez and Lawrence for your exceptional service, professionalism, kindness, courtesy and politeness. They were prompt and punctual- arrived exactly when they said they would. They were very efficient and careful and work very well together as a team. I couldn't have asked for better service and care. Thank you Martez and Lawrence. They deserve a raise Kelly Valdez

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