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Find everything you need for home upgrades at Lowe’s in Commerce Township, MI, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Lowe's Home Improvement
2745 E West Maple Road, Commerce Township, MI
48390, United States
Hours
Reviews
4.0
1,422 reviews
5 stars
734
4 stars
350
3 stars
133
2 stars
53
1 star
152
What are people saying?
AI-generated from recent customer reviews
Customer Service Issues
Numerous customers reported poor experiences with customer service, particularly regarding returns and assistance from staff.
Helpful Staff
Despite some negative experiences, many customers praised specific employees for their helpfulness and knowledge.
Product Availability
Several reviews highlighted issues with product availability and stock discrepancies, leading to customer frustration.
Store Cleanliness
The store was frequently described as clean and well-organized, contributing positively to the shopping experience.
Mixed Experiences
Overall, customer experiences varied widely, with some expressing loyalty and satisfaction while others reported significant dissatisfaction.
- AHAlex HolcombJan 1, 20262.0Lowes in general sucks. They're never open. Most locations will randomly open late or close hours early. Very weird and inconsistent. As a company, they don't back their products. The only pro is that they allow dogs. Go HD or Menards instead.
- SHSteven HicksDec 29, 20252.0Asked employees for help on a heavy Stone step that weighed over 200lbs but no one showed up to help, had to ask other customers there to help me.
- BWB. WeezyDec 8, 20251.0Lost a customers today when they refused to take back a product without a receipt. I got tired of having a left over product laying around from some project I did. Went to take it back to Lowes as they are the only store that carries it. Customer Service guy working the return desk informed me there is no in store credit option without a receipt. I offered my DL as ID and he said I can’t return it. I suggested he throw it out then and he couldn’t do that either. So I put it in the can. I wasted $13 on some black top crack filler but they wasted my business and more importantly I kept my peace.
- MSMiranda SattamDec 6, 20255.0Needed a pexiglass ASAP for an event and Ron was nothing but helpful! Went out his way to make sure that the item was the proper size and had recommendations to make sure it was the correct item for what we needed it for! Thank you for your help Ron!!
- FFFlorin FlaviusDec 5, 20251.0STOP buying from LOWES, thieves and liars! I bought a shower door online with delivery at the store. They gave me only 1 big box in July stating that everything is in there. 4 months later when I was ready to install it, I was unpleasantly surprised to find out that the shower doon is missing all the hardware (2 additional boxes) I called the store and talked to Melisa (she was nice but being a Saturday she couldn't talk to the manufacturer and help me) but after that I had to talk to Jim and John and they were NOT willing to solve the issue. The GM was not reachable according to Jim and John. I also talked to corporate and for a $750 door, they were offering me 200 to go away (insulting). It seems that the store should contact me in the next 72hrs with an answer to the issue. Pending their answer, if I do not get what I paid for, small claim court is my next stop. I will also update this review! I have proof that all the boxes were delivered at Lowes so either they steal or they are truly careless in knowing what they sell! For this shower door it is a common issue according to all reviewers. UPDATE: I contacted the customer service number and the same ignorance - it seems the response is fake without any support form their team - They keep emphasizing that their law is 90 days, disregarding that the state LAW says you have up to 1 year to sue somebody in small claim court to make it right- the fact is that they lied to me when I picked up only 1 box out of the 3 stating that that box is everything I ordered.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products and brands can I find at Lowe's Home Improvement in Commerce Township, MI?
You can find a wide range of products including appliances, bathroom supplies, building materials, paint, patio furniture, tools, flooring, plumbing, and gardening equipment. Brands include GE, Whirlpool, LG, Samsung, Craftsman, Dewalt, Kohler and many more.
What are the store hours for Lowe's Home Improvement in Commerce Township?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM and on Sunday from 8:00 AM to 8:00 PM. Holiday hours may vary; for example, the store is closed on November 27, 2025, and December 25, 2025.
Does Lowe's in Commerce Township offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for customer convenience.
How can I check the status of my order with Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe’s account. Email updates will notify you of any changes.
What payment options are accepted at Lowe's Home Improvement?
Lowe’s accepts major payment options including American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa.
What types of installation services does Lowe's provide?
Lowe's offers installation services for appliances, countertops, flooring, cabinets, lighting, blinds, doors, garage doors, HVAC systems, water heaters, roofing, fencing, and many more home improvement products.
Are there any nearby attractions or businesses I can visit before or after shopping at Lowe's?
Yes, nearby you have Minute Key for key and locksmith services, Blue Rhino Propane Exchange for propane needs, and Skin4U Med Spa for beauty treatments. You can also visit Zerbo's Market for organic groceries, or relax at Lake Denley nature reserve and park.
Where can I get propane exchange services near Lowe's Home Improvement?
You can visit Blue Rhino Propane Exchange located near Lowe's for propane exchange services conveniently close by.
Is there a place nearby Lowe's where I can relax and enjoy nature?
Yes, Lake Denley is a nearby nature reserve and park, perfect for relaxing and enjoying outdoor activities before or after your visit to Lowe’s.
Are there automotive services close to Lowe's Home Improvement?
Yes, nearby automotive service providers include BTWTuning LLC for auto repair and customization, The Auto Lounge for automotive services, and Gerber Collision & Glass for auto glass and body repair.