Brand Certified
Lowe's Home Improvement
4.0(1596 reviews)
Certified by Lowe's Home Improvement • Mar 01, 2026
Business Details
2745 E West Maple Road, Commerce Township, MI
48390, United States
Certified by Lowe's Home Improvement • Mar 01, 2026
(248) 360-5458
Certified by Lowe's Home Improvement • Mar 01, 2026
https://www.lowes.com/store/MI-Commerce-Township/1814
Certified by Lowe's Home Improvement • Mar 01, 2026
About
Certified by Lowe's Home Improvement • Mar 01, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Commerce Township, MI, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Mar 01, 2026
Lowe's Home Improvement
2745 E West Maple Road, Commerce Township, MI
48390, United States
Hours
Certified by Lowe's Home Improvement • Mar 01, 2026
Reviews
4.0
1,596 reviews
5 stars
841
4 stars
370
3 stars
147
2 stars
61
1 star
177
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees were praised for being helpful and friendly, others were criticized for being rude and unhelpful, especially during returns.
Scheduling Issues
Customers reported significant frustrations with scheduling installations and appointments, often experiencing delays and lack of communication.
Product Availability
Several customers expressed dissatisfaction with product availability and inventory accuracy, leading to wasted trips and unmet expectations.
Installation Quality
There were complaints regarding the quality of installation services, with some customers reporting damage and poor workmanship.
Positive Staff Interactions
Despite the negative feedback, many customers highlighted positive experiences with specific staff members who provided excellent service.
- SKShruthi K1 day ago5.0Tony W is the associate who helped us. We came here to buy just a ladder but after going through the loyalty program and discounts we arr able to purchase washer and dryer and he is very knowledgeable and showes us the products with warmth and I really liked his attention to details and also gave us a very nice welcome. We arr really happy about the purchase and the delivery is scheduled too. He went through the insurance, delivery options and payment plans very thoroughly. I really loved our visit.
- JJJohn3 days ago1.0Unfriendly Customer Service person name Johnny. I made a return today and the person was not welcoming at all. Should not be in a Customer Service.
- MGMark George3 days ago5.0I recently visited Lowe’s to purchase some items, and I was pleasantly surprised by the assistance provided by two of the employees. If you ever find yourself at Lowe’s, I highly recommend seeking out James Ison and David Sirls. They were incredibly helpful and knowledgeable, making the shopping experience much more enjoyable.
- MKMiles KeachFeb 18, 20261.0Horrible experience bought an LG stackable washer and dryer. Their warranty Plan is horrible. Dryer has broken twice for the same reason they refuse to replace the actual unit. They keep sending Repair people out that don’t know what they’re doing. Clown Show do not recommend.
- SSSusan SugarmanJan 28, 20263.0I bought a replacement toilet & was told I'd be contacted to set up an installation date & time. Instead, I got an email that a date & time had been selected without any input from me, (I couldn't live at home without a toilet.) for 6 weeks later. I couldn't wait that long & told the help desk that. I also complained about not being contacted to set installation up. Next email said the same date/time. Had to call again. The next date set was 1/19, but another problem meant the plumber had to come again & fix an issue before installation. On 1/23 an evening email said a return date was 1/27 from 9-11:30 am. Then, a new email said it would be 3-6pm. This wasn’t acceptable. I tried to call the 24/7 live chat,but the site wasn't available. I called Lowe's/Angie scheduling, but they gave me the wrong cell number for the installer. I was told the installer had changed the time. I got the correct # the next morning (24/7 site still unavailable). William S (installer) said he'd changed nothing & was still coming that morning (1/27). Unfortunately, he failed to show up. I texted him & at 11:29 am, he said he'd "call shortly". Texted him again at 1:05 and almost 2:30pm. I called & he said he'd been scheduled to Ypsilanti. He didn’t remember promising to do my job first and never returned contact to explain what had happened. He arrived at 4:30. He did an excellent job of repair/installation. He was pleasant & cleaned up after the job.The in store staff were very helpful. I am not happy with how Lowe's/ Angie scheduling handled the matter.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products and brands can I find at Lowe's Home Improvement in Commerce Township, MI?
You can find a wide range of products including appliances, bathroom supplies, building materials, paint, patio furniture, tools, flooring, plumbing, and gardening equipment. Brands include GE, Whirlpool, LG, Samsung, Craftsman, Dewalt, Kohler and many more.
What are the store hours for Lowe's Home Improvement in Commerce Township?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM and on Sunday from 8:00 AM to 8:00 PM. Holiday hours may vary; for example, the store is closed on November 27, 2025, and December 25, 2025.
Does Lowe's in Commerce Township offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for customer convenience.
How can I check the status of my order with Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe’s account. Email updates will notify you of any changes.
What payment options are accepted at Lowe's Home Improvement?
Lowe’s accepts major payment options including American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa.
What types of installation services does Lowe's provide?
Lowe's offers installation services for appliances, countertops, flooring, cabinets, lighting, blinds, doors, garage doors, HVAC systems, water heaters, roofing, fencing, and many more home improvement products.
Are there any nearby attractions or businesses I can visit before or after shopping at Lowe's?
Yes, nearby you have Minute Key for key and locksmith services, Blue Rhino Propane Exchange for propane needs, and Skin4U Med Spa for beauty treatments. You can also visit Zerbo's Market for organic groceries, or relax at Lake Denley nature reserve and park.
Where can I get propane exchange services near Lowe's Home Improvement?
You can visit Blue Rhino Propane Exchange located near Lowe's for propane exchange services conveniently close by.
Is there a place nearby Lowe's where I can relax and enjoy nature?
Yes, Lake Denley is a nearby nature reserve and park, perfect for relaxing and enjoying outdoor activities before or after your visit to Lowe’s.
Are there automotive services close to Lowe's Home Improvement?
Yes, nearby automotive service providers include BTWTuning LLC for auto repair and customization, The Auto Lounge for automotive services, and Gerber Collision & Glass for auto glass and body repair.
Brand Certified Facts from Lowe's Home Improvement
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Certified March 01, 2026Yext Knowledge Graph
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