Business Details
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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Commerce Township, MI Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Lowe's Home Improvement
2745 E West Maple Road, Commerce Township, MI
48390, United States
Hours
Reviews
4.0
1,411 reviews
5 stars
728
4 stars
350
3 stars
133
2 stars
51
1 star
149
What are people saying?
AI-generated from recent customer reviews
Staff Helpfulness
Many customers praised the staff for being friendly, knowledgeable, and willing to assist, although some reported difficulty in finding help at times.
Customer Service Issues
Several reviews highlighted poor customer service experiences, particularly regarding returns and installation services, leading to frustration and dissatisfaction.
Store Cleanliness and Organization
Customers generally found the store clean and well-organized, although some noted issues with product availability and store layout.
Product Availability
While many customers appreciated the selection of products, there were complaints about stock discrepancies and the inability to find specific items.
Delivery and Installation Problems
Numerous reviews mentioned issues with delivery and installation services, including delays and poor handling of products.
- JBJojo Belanger5 days ago1.0WORST CUSTOMER SERVICE EVER! I STRONGLY ADVISE AGAINST GOING HERE! THEY SELL SHIT AND DO NOT BACK IT UP! BILL AND TONY, MANAGERS ARE HORRIBLE N LAZY AS CAN BE! ESPECIALLY DO NOT BUY ANY TOOLS, POWER TOOLS, GAS POWERED TOOLS FROM HERE. AGAIN, ABSOLUTELY THE WORST!!!! THEY HAVE DEFFINATLY LOST MY BUISNESS!!!!
- GGG GNov 6, 20255.0Mark N really made my visit to Lowe's work out! I knew Pella windows and Lowe's was the way to go but he was a step above in helping navigate appointment times outside the typical window. Helpful and courteous and a great representative of the Lowe's brand and care for customers.
- VTVilas TadooriOct 5, 20255.0Good staff
- SMSushi MellonSep 21, 20254.0Clean and well lineups.
- VLValerie LazarzSep 20, 20255.0Easy to get to from M-5.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products and brands can I find at Lowe's Home Improvement in Commerce Township, MI?
You can find a wide range of products including appliances, bathroom supplies, building materials, paint, patio furniture, tools, flooring, plumbing, and gardening equipment. Brands include GE, Whirlpool, LG, Samsung, Craftsman, Dewalt, Kohler and many more.
What are the store hours for Lowe's Home Improvement in Commerce Township?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM and on Sunday from 8:00 AM to 8:00 PM. Holiday hours may vary; for example, the store is closed on November 27, 2025, and December 25, 2025.
Does Lowe's in Commerce Township offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for customer convenience.
How can I check the status of my order with Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe’s account. Email updates will notify you of any changes.
What payment options are accepted at Lowe's Home Improvement?
Lowe’s accepts major payment options including American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa.
What types of installation services does Lowe's provide?
Lowe's offers installation services for appliances, countertops, flooring, cabinets, lighting, blinds, doors, garage doors, HVAC systems, water heaters, roofing, fencing, and many more home improvement products.
Are there any nearby attractions or businesses I can visit before or after shopping at Lowe's?
Yes, nearby you have Minute Key for key and locksmith services, Blue Rhino Propane Exchange for propane needs, and Skin4U Med Spa for beauty treatments. You can also visit Zerbo's Market for organic groceries, or relax at Lake Denley nature reserve and park.
Where can I get propane exchange services near Lowe's Home Improvement?
You can visit Blue Rhino Propane Exchange located near Lowe's for propane exchange services conveniently close by.
Is there a place nearby Lowe's where I can relax and enjoy nature?
Yes, Lake Denley is a nearby nature reserve and park, perfect for relaxing and enjoying outdoor activities before or after your visit to Lowe’s.
Are there automotive services close to Lowe's Home Improvement?
Yes, nearby automotive service providers include BTWTuning LLC for auto repair and customization, The Auto Lounge for automotive services, and Gerber Collision & Glass for auto glass and body repair.