Business Details
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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Clinton Township, MI Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
2,407 reviews
5 stars
1,293
4 stars
595
3 stars
253
2 stars
74
1 star
192
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for their helpfulness, others are criticized for being rude or unresponsive.
Store Cleanliness
The store is generally reported as clean and well-organized, contributing positively to the shopping experience.
Product Availability
Customers appreciate the variety of products available, although some express frustration over specific items being out of stock or difficult to locate.
Checkout Experience
Many customers find the self-checkout system inconvenient and report long wait times at the customer service desk.
Return Policy Issues
Several reviews highlight dissatisfaction with the return policy, particularly regarding appliances and warranty claims.
- ZYZena YohanaNov 15, 20255.0Great place to shop at I recommend
- GGGino GalliNov 5, 20251.0Worst customer service, rude and slow as can be
- KGKip GuigneauxOct 16, 20251.0They suck big time !! Home depot is better by far . Ace is the place for helpful hardware store
- SBSky BlueOct 14, 20253.0Just like all other Lowe’s
- KPK PSep 15, 20251.0I want to start by saying the first employee my mom approached was incredibly sweet and helpful. She had short hair, earrings, and lots of pins on her vest. Even when my mom had my dad on the phone trying to explain what part we needed for the house (since, like many of us, we don’t always know the exact number or technical name of a part), she was patient, kind, and willing to help. She eventually had to step away to assist two other customers who were already waiting, which my mom completely understood. Before leaving, she kindly called another associate, Albert, from the plumbing section, to assist. Unfortunately, this is where things went downhill. Albert asked my mom what she needed, but as she tried to explain, he kept walking quickly ahead of her without listening and even made sarcastic comments like, “Like I have all day.” My mom’s first language is not English, but that should never take away from the kindness or patience an employee should show. If Albert didn’t want to help, he could have called someone else instead of being rude. When my mom, already feeling overwhelmed, said she would call my dad (who speaks perfect English) to explain the part, Albert refused and said he didn’t want to talk to my dad—that my mom had to tell him herself. At that point, my mom felt defeated, found the part on her own, and went to the cashier. The cashier immediately noticed her tears and treated her with compassion, which we deeply appreciated. She later spoke to Michael, the manager, who was very kind, understanding, and assured us that action would be taken. The kindness shown by the first employee, the cashier, and the manager reminds us how important it is to treat each other with respect. Sadly, Albert did not represent that today. While we usually shop at this Lowe’s as it’s our home store, after this experience, I’m not sure if we will continue.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Clinton Township, MI?
You can find appliances, bathroom supplies, building materials, paint, patio furniture, tools, flooring, kitchen and plumbing essentials, outdoor and gardening equipment, and more at Lowe's Home Improvement in Clinton Township, MI.
What are the store hours for Lowe's Home Improvement in Clinton Township, MI?
Lowe's Home Improvement is open Monday through Saturday from 6:00 AM to 9:00 PM and Sunday from 8:00 AM to 8:00 PM, with special holiday hours on certain days.
Does Lowe's Home Improvement offer in-store pickup and delivery services?
Yes, Lowe's Home Improvement offers both in-store pickup and delivery services for your convenience.
How can I return or exchange an item purchased at Lowe's?
Most items can be returned within 90 days. Online purchases can be returned by initiating a return in your Order History, while in-store returns require proof of purchase at the customer service desk.
Which major brands does Lowe's Home Improvement carry?
Lowe's carries major brands including GE, Whirlpool, LG, Samsung, Frigidaire, Craftsman, Dewalt, Kobalt, Bosch, Kohler, and many more.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa as payment options.
Can I get help with installation services at Lowe's?
Yes, Lowe's offers installation services for appliances, flooring, windows, doors, blinds, garage doors, lighting, and more.
Are there any nearby restaurants where I can eat before or after shopping at Lowe's Home Improvement?
Nearby restaurants include LongHorn Steakhouse, Tropical Smoothie Cafe, Pizza Hut, Taco Bell, Golden Corral Buffet & Grill, Red Robin Gourmet Burgers, HoneyBaked Ham Company, and Noodles & Company for a variety of dining options.
Are there other home improvement or hardware stores close to Lowe's Home Improvement in Clinton Township?
Yes, there is another Lowe's Home Improvement store nearby that also offers hardware, nursery and gardening products.
What nearby businesses can assist with key and lock services near Lowe's Home Improvement?
MinuteKey offers key and locksmith services and has multiple locations near Lowe's Home Improvement.