Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Canton, MI Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.0
1,448 reviews
5 stars
757
4 stars
341
3 stars
108
2 stars
55
1 star
187
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service experiences, including unhelpful staff, lack of follow-up, and rude interactions.
Delivery Issues
Many customers reported significant problems with delivery and installation services, including missed appointments and unprofessional behavior from delivery personnel.
Product Availability
While some customers found the store well-stocked, others experienced issues with product availability and incorrect orders.
Staff Knowledge
Feedback indicated a lack of product knowledge among staff, leading to unsatisfactory customer interactions.
Store Cleanliness
Several reviews praised the cleanliness and organization of the store, noting it as a positive aspect of their shopping experience.
- LWLes WoodwardNov 9, 20255.0Great Folks
- ODOluwaseun DadaNov 6, 20255.0My fav place to shop for gardening supplies. The staff here are awesome, usually smiling and offering help.
- AGA GrantNov 1, 20255.0Love to buy my paint at Lowes!
- MHMohamah HobballahOct 28, 20251.0I wish I can give zero stars. Never again. Worst customer service, staff and management at Canton Michigan location. We spent over 75k at Lowe’s. The sales person told us we have 12 months no interest on one of our larger purchases - we were happy. Our Hardwood (20k+) took almost 8 weeks for us to get it (when we were told it would take one week). We asked for clicked engineered and we received nailed down which cost us double labor and time. When we called to try to extend the 12 months, we were shocked when they told us we never had 12 months - only 60 day same as cash! So we got screwed and we had to pay $60,000 literally in one month to avoid 25% interest fee. On top of all that they left us over 15 pallets and we keep calling them to come pick it up and they never do - even though the delivery drivers insists that Lowe’s picks pallets back up. When we call to speak to someone, It’s impossible to reach anyone, especially the actual sales person trusted with your order. But if you have a complaint or an inquiry, Customer Service keeps telling me that the manager will call you back - No one calls back. So we call again, And still no call back - All they care about is selling you the item and then turning their back on you. We purchased several appliances and every time the installer would come to install the appliance they would be huffing and puffing because they have to maybe go one decibel extra effort than usual such as carrying the appliance into the house or having to maybe break a sweat or something. Every single time someone from Lowe’s came to our house, they were in a bad mood. They did not want to actually do their job such as deliver or install the products - asking them to bring your items into the garage right outside the garage door is like asking them to climb Mount Kilimanjaro - something as simple as a delivery or installation was like pulling teeth. Wouldn’t you want your $23,000 hardwood floors to be in your garage rather than in the rain outside on the driveway? You want to buy an appliance? Well, I hope you’re ready to carry your own appliances into your house and hope for a decent installer. The installer said it wasn’t his job to have had to carry the actual appliances into the house. And whose job is it? Was it our job to carry our appliances into our house? I don’t understand? Our washer and dryer was delivered and not installed. We had to call them back and ask them to come back to install it. Our last delivery contained even more pallets, and the delivery company refused to take the pallets back - even though they were for Lowe’s and his truck was empty. Never again - the worst experience ever - they made a remodeling project into a nightmare.
- CCCarmen ContrerazOct 12, 20255.0Stopped in for a product to aid my compost bin. Nothing found. Christmas and Halloween displays up. Bathrooms are clean and there is a baby changing table. The displays are colorful and well displayed
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products does Lowe's Home Improvement in Canton, MI offer?
Lowe's offers appliances, bathroom supplies, building supplies, electrical, flooring, garden tools, grills, hardware, lighting, lumber, paint, patio furniture, plumbing, tools, and more.
What are the store hours for Lowe's Home Improvement in Canton, MI?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM and Sunday from 8:00 AM to 8:00 PM.
Does Lowe's Home Improvement offer delivery and in-store pickup services?
Yes, Lowe's offers both in-store pickup and delivery services.
How can I check the status of my order at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates are also sent if the order status changes.
What payment options are accepted at Lowe's Home Improvement in Canton, MI?
Lowe's accepts American Express, cash, check, Diners Club, Discover, Mastercard, and Visa.
What brands are available at Lowe's Home Improvement in Canton, MI?
Brands available include GE, Whirlpool, LG, Samsung, Frigidaire, Craftsman, Dewalt, Moen, Kobalt, and many others.
What should I do if I want to return or exchange an item purchased at Lowe's?
Most items can be returned within 90 days. Returns can be started online for online purchases or brought to the customer service desk in-store with proof of purchase.
Are there any nearby places I can visit before or after shopping at Lowe's in Canton, MI?
Yes, nearby places include Johnny Cakes cafe for breakfast or coffee, Club Pilates for a workout, and Dollar Tree for discount shopping.
Is there a propane exchange service near Lowe's Home Improvement in Canton, MI?
Yes, Blue Rhino Propane Exchange is located nearby for propane refill needs.
What nearby services can assist with locksmith or key needs close to Lowe's in Canton, MI?
Minute Key and minuteKEY locksmith services are nearby for key copying and lock services.