Lowe's Home Improvement

4.0
1615 reviews

About

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Find everything you need for home upgrades at Lowe’s in Canton, MI, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Lowe's Home Improvement
44080 Ford Road, Canton, MI
48187, United States

Hours

Reviews

4.0
1,455 reviews
5 stars
760
4 stars
344
3 stars
108
2 stars
54
1 star
189

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed experiences with customer service; some staff were praised for being helpful and friendly, while others were criticized for being unresponsive or rude.

Delivery Issues

Numerous complaints about unreliable delivery and installation services, leading to significant customer frustration.

Product Availability

Customers appreciated the variety and organization of products in the store, but some reported issues with online inventory accuracy.

Store Environment

The store was generally noted as clean and well-organized, contributing positively to the shopping experience.
  • JS
    Joanne Smith
    Dec 25, 2025
    4.0
    Bought a tv. Salesman tried to sell me a more expensive TV. Didn't work
  • HS
    Hesham Sabek
    Dec 16, 2025
    5.0
    Brendan took excellent care of me . Hassle free and very welcoming. The man deserves a raise
  • ER
    ergys rama
    Dec 16, 2025
    5.0
    Wonderful
  • RB
    Ronald Bolam
    Dec 11, 2025
    4.0
    Very friendly atmosphere.
  • AL
    A L
    Dec 5, 2025
    1.0
    @Lowe’s Countertop Project – A Complete Disaster This was the worst home improvement experience I’ve ever had. After ordering a countertop through Lowe’s, no one contacted us for measurements until I chased the manufacturer myself—only to be told to call MKD directly. Two weeks later, at the measurement appointment, we were blindsided by undisclosed requirements: remove backsplash and ensure perfectly level cabinets. MKD said Lowe’s should handle leveling; Lowe’s said MKD should. Neither took responsibility. Their “solution”? Hire our own contractor or cancel. We canceled, and then came the refund nightmare: Lowe’s kept $260 for a measurement fee, citing fine print never explained to us. Escalating to a supervisor changed nothing. The lack of transparency, accountability, and basic customer service was shocking. Neither Lowe’s nor MKD offered any resolution or compromise. Bottom line: Lowe’s and MKD failed at every step—poor communication, zero ownership, and no solutions. Save yourself the headache and go elsewhere. @Lowes please make this right. Customers deserve better

Frequently Asked Questions About Lowe's Home Improvement

How do I find a product online?

Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.

How do I check my order status?

Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.