La-Z-Boy Canton

4.7
1868 reviews

About

Furniture StoreHome FurnitureChairsCustom Furniture
La-Z-Boy offers a full range of great-looking, comfortable furniture designed to help customers create the look and ultimately, home of their dreams. Its sofas, sectionals, chairs, recliners and more, come in a variety of styles and are customizable to match each customer’s unique look. The highest quality construction and craftsmanship, combined with professional design services help customers bring their vision to life so they can feel confident and live life comfortably.

Details

  • DeliveryAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

La-Z-Boy Canton
42728 Ford Road, Canton, MI
48187, United States

Hours

Reviews

4.7
1,868 reviews
5 stars
1,589
4 stars
154
3 stars
39
2 stars
35
1 star
51

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the friendly, knowledgeable, and helpful staff, particularly highlighting sales associates like Katie, Judy, and Michael.

Sales Experience

Many reviews noted a no-pressure sales environment, with associates providing thorough explanations and guidance without being pushy.

Product Knowledge

Sales staff demonstrated a strong understanding of the products, helping customers find the right furniture based on their needs and preferences.

Delivery Issues

Some customers reported issues with delivery, including miscommunication about furniture removal and delays in receiving promised reimbursements.

Overall Satisfaction

Despite some delivery concerns, the majority of customers expressed high satisfaction with their purchases and the overall shopping experience.
  • KM
    Kenneth Mesk
    1 day ago
    5.0
    Michael Kulezycki was our salesman. He was very personable, and knowledgeable. We bought the Belmont wall recliner. Michael explained the many features of the chair and any features we could change. He spent a lot of time with us, and we never felt pressured. We were very impressed with Michael.
  • LR
    Laura Radke
    3 days ago
    5.0
    Spent a couple visits at the Canton, MI store working with Judy to figure out what we liked and wanted. She wasn’t pushy or aggressive, very respectful and listened to our ideas and helped steer us towards the perfect match for us! Can’t wait to get our new furniture!
  • KK
    Kathy Kellogg
    Nov 10, 2025
    5.0
    When I initially was shopping for a living room set in September the young man was so helpful. He actually pulled pieces from another area of the store so I could see them together. He got a wheelchair and brought my husband in from the car so he could get the feel of the new furniture . When our order arrived the delivery people let us try a few different layouts before deciding on the perfect spot for everything. After a week of enjoying our new furniture we realized my husband would require a lift chair. I went back to the store and once again received excellent service. Now we are anxiously awaiting our new chair. So far I have only good things to say about my experience.
  • JJ
    Jane
    Nov 5, 2025
    5.0
    Khuloud was my representative and she was absolutely amazing. Took her time with me and was never “pushy”. Answered all of my questions and gave me insight as to the chairs that would be helpful due to my back problem and the fabric for durability. Her customer service was over and beyond what I expected and I would recommend that store and Khuloud 100%. Now I can’t wait for my custom chairs to arrive 😊 thank you all for an amazing experience!
  • RK
    Roger Kaminski
    Oct 31, 2025
    5.0
    It was a daunting task for me to buy furniture. New circumstances presented me with the task of doing the purchase alone. La-Z-Boy was highly recommended as a place to visit, and I did. I was greeted by staff who were friendly and attentive. I never felt pressured or anxious. I informed, Michael, my primary salesman of my needs and desire for a recliner, including my financial constraints. He was able to provide me with quality choices and many options available in each recliner of my interest. Eventually I was able to choose and purchase a one that is "my own." My initial fear of the "daunting task " of buying furniture was made easier by the educated and helpful staff at La-Z-Boy. Finally, I was impressed by the men who delivered the recliner to my apartment. They assembled, reviewed the operation of the recliner and provided contact information if any concerns arose. The only clue that delivery men were at my apartment was "my own" recliner is in it.

Frequently Asked Questions About La-Z-Boy Canton

What types of furniture does La-Z-Boy Canton offer?

La-Z-Boy Canton offers a full range of furniture including recliners, chairs, sofas, sectionals, loveseats, ottomans, tables, sleepers, and home accessories.

Are La-Z-Boy Canton’s furniture pieces customizable?

Yes, their sofas, sectionals, chairs, and recliners come in various styles and are customizable to fit each customer’s unique look.