DTE is an energy company with operating units that include an electric utility and a natural gas utility. This location is an operational facility for employees only. DTE customers should visit Ways to Pay | DTE Energy: (https://newlook.dteenergy.com/wps/wcm/connect/dte-web/home/billing-and-payments/common/billing/payment-options) for information on billing and payment, and in-person payment locations.
I’m so sick of DTE’s power going out! I lose my power at least 5 times in the summer alone! The winter also, and that’s when it really sucks no heat! I thought DTE was supposed to be doing updates so this doesn’t happen?????? This is the worst power company ever!!!! I hate u!!!
AL
Andriana Love
Aug 26, 2023
1.0
I've lived here since May of 2023 and have been without power for >24 hours on at least three separate occasions. The first instance was over a week long because no worker had the common sense to check that the address was correct, then twice more for wind/ storms etc. I've lived in several different states with varying climates and conditions, and I understand that sometimes these things happen; however the frequency and the time to restoration of power is completely unacceptable.
As there is no competitor provider for energy this company essentially has a monopoly on the area and as a paying customer I feel that they have no sense of urgency due to lack of potential consequence like customers changing providers.
This is twice now that power was said to be restored by a certain time but this timeline was missed by greater than 12 hours.
I would expect for a company of this size to be able to timely and accurately communicate a timeline for return to power at the bare minimum.
JG
Jamie Gimson
Aug 12, 2018
1.0
You should have people answer the phone. I never got sent an account number
MS
Mike Shihadeh
Aug 1, 2017
1.0
My bill was accidentally thrown out and thus it slipped our mind to pay our bill one day so they cut our power we called and gave them a credit card through the phone and they still havnt turned our power on. They said it would take 15-20 the first time I called then 4 hours the second time then the third time I called they said till the end of the business day. And now I can't get an answer through the customer support number.
Frequently Asked Questions About DTE Energy - Western Wayne Center
Where can I pay my utility bill?
For information on billing and payment, and in-person payment locations. Please visit: https://newlook.dteenergy.com/wps/wcm/connect/dte-web/home/billing-and-payments/common/billing/payment-options
What is DTE Energy - Western Wayne Center?
DTE Energy - Western Wayne Center is an operational facility of DTE Energy, an electric and natural gas utility company in Belleville, MI. This location is for employees only.
Can customers visit DTE Energy - Western Wayne Center for bill payments?
No, this location is operational for employees only. Customers should visit the Ways to Pay page on the DTE Energy website for billing and payment information and in-person payment locations.
What are the business hours for DTE Energy - Western Wayne Center?
The facility is open Monday through Friday from 8:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
Where can I find information about paying my DTE Energy utility bill?
For billing and payment options, including in-person payment locations, visit https://newlook.dteenergy.com/wps/wcm/connect/dte-web/home/billing-and-payments/common/billing/payment-options.
What is the contact phone number for DTE Energy - Western Wayne Center?
You can reach DTE Energy at their main phone number: +1 800-477-4747.
Where is DTE Energy - Western Wayne Center located?
It is located at 8001 Haggerty Rd, Belleville, MI 48111, USA.
What nearby transportation options are available near DTE Energy - Western Wayne Center?
Nearby, A One Limousine provides limousine and airport shuttle services, which could help customers with travel to and from the facility.
Are there dining options near DTE Energy - Western Wayne Center?
Yes, Continental Canteen Services offers Eastern European cuisine nearby, and Burger King is available for fast food, giving visitors dining choices before or after their visit.
Where can I shop for automotive parts near DTE Energy - Western Wayne Center?
O'Reilly Auto Parts and O'Reilly Auto Parts Distribution Center are near the facility, ideal for purchasing automotive supplies or parts.
Are there any grocery stores close to DTE Energy - Western Wayne Center?
Yes, Meijer is a nearby grocery store and supermarket where visitors can shop for groceries and health foods.