Lowe's Home Improvement

4.1
1996 reviews

About

Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Battle Creek, MI Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Lowe's Home Improvement
6122 B Drive North, Battle Creek, MI
49014, United States

Hours

Reviews

4.1
1,819 reviews
5 stars
941
4 stars
493
3 stars
170
2 stars
68
1 star
147

What are people saying?

AI-generated from recent customer reviews

Customer Service

While some customers praised individual employees for their helpfulness, many expressed frustration with overall customer service, citing long wait times and unresponsive staff.

Product Availability

Several reviews mentioned issues with product availability, including items being out of stock or incorrect orders being fulfilled.

Delivery and Installation

Numerous customers reported negative experiences with delivery and installation services, highlighting delays, incomplete installations, and poor communication.

Staff Knowledge

Feedback indicated a lack of product knowledge among staff, with some customers feeling that employees were unable to assist effectively.

Store Cleanliness

The store was generally noted as clean and well-kept, contributing positively to the shopping experience.
  • BB
    Benaiah B
    Oct 23, 2025
    5.0
    Great service
  • MW
    Mike Worthen
    Oct 17, 2025
    5.0
    Great
  • JS
    Joanne Seymour
    Oct 15, 2025
    5.0
    Great customer service
  • DC
    Diane Clark
    Sep 8, 2025
    4.0
    May not have everything you are looking for, but lots of stuff.
  • RR
    Rick Root
    Sep 8, 2025
    5.0
    Great place! Great customer service!

Frequently Asked Questions About Lowe's Home Improvement

How do I find a product online?

Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.

How do I check my order status?

Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.