Lowe's Home Improvement

4.1
2001 reviews

About

Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in Battle Creek, MI is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Lowe's Home Improvement
6122 B Drive North, Battle Creek, MI
49014, United States

Hours

Reviews

4.1
1,824 reviews
5 stars
944
4 stars
493
3 stars
170
2 stars
69
1 star
148

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for being helpful and friendly, others are criticized for being unresponsive or rude.

Delivery Issues

Numerous complaints about delivery services, including missed deliveries and poor communication regarding installation.

Product Availability

Customers frequently noted that the store often lacks the items they need in stock.

Store Environment

The store is generally described as clean and well-organized, with some customers appreciating the helpfulness of staff.
  • MB
    Michael Barney
    Dec 7, 2025
    2.0
    Literally standing next to an employee who is apparently too busy to help customers. All is good though. I found what I was looking for while shopping online while in your store. Looks like ACE hardware has me covered.
  • BM
    Brian Mustaffa
    Dec 4, 2025
    5.0
    this store always has what i need.
  • DM
    Damien McCue
    Dec 2, 2025
    1.0
    Never go to this Lowe's. I bought a toilet was around 1pm paid $79 for delivery. They said it would be delivered the next day never got delivered they never called when I called them they couldn't even give a reason why. Very very unprofessional. This happens every time I have ever gotten anything delivered from them
  • BB
    Benaiah B
    Oct 23, 2025
    5.0
    Great service
  • JS
    Joanne Seymour
    Oct 15, 2025
    5.0
    Great customer service

Frequently Asked Questions About Lowe's Home Improvement

How do I find a product online?

Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.

How do I check my order status?

Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.