Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Battle Creek, MI Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
While some customers praised individual employees for their helpfulness, many expressed frustration with overall customer service, citing long wait times and unresponsive staff.
Product Availability
Several reviews mentioned issues with product availability, including items being out of stock or incorrect orders being fulfilled.
Delivery and Installation
Numerous customers reported negative experiences with delivery and installation services, highlighting delays, incomplete installations, and poor communication.
Staff Knowledge
Feedback indicated a lack of product knowledge among staff, with some customers feeling that employees were unable to assist effectively.
Store Cleanliness
The store was generally noted as clean and well-kept, contributing positively to the shopping experience.
BB
Benaiah B
Oct 23, 2025
5.0
Great service
MW
Mike Worthen
Oct 17, 2025
5.0
Great
JS
Joanne Seymour
Oct 15, 2025
5.0
Great customer service
DC
Diane Clark
Sep 8, 2025
4.0
May not have everything you are looking for, but lots of stuff.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Battle Creek, MI?
You can find appliances, bathroom supplies, building materials, flooring, garden tools, paint, patio furniture, power tools, plumbing essentials, and much more at Lowe's Home Improvement in Battle Creek, MI.
What services does Lowe's Home Improvement offer?
Lowe's offers services including appliance installation, cabinet and countertop installation, deck building, carpet installation, lighting and ceiling fan installation, roofing, and more.
What are the store hours for Lowe's Home Improvement in Battle Creek?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM, with specific holiday hours varying as listed.
Does Lowe's Home Improvement offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for your convenience.
What payment methods are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
How can I check the status of my online order from Lowe's?
You can check your order status online by entering the order number or by logging into your MyLowe's account to receive updates.
Are there recycling options available at Lowe's Home Improvement?
Yes, Lowe's offers recycling services for electronics, light bulbs, and batteries.
What nearby places can I visit before or after shopping at Lowe's Home Improvement?
Nearby places include Astro Fun World - Battle Creek, an amusement park and arcade, and Chili's Grill & Bar for dining options, providing entertainment and meals around your visit.
Are there convenient delivery service locations near Lowe's Home Improvement?
Yes, UPS Access Point location and Amazon Locker - Vital are nearby, offering convenient package pickup and delivery services when shopping at Lowe's.
What other stores near Lowe's Home Improvement offer home and garden products?
Tractor Supply Co. and Art Van Furniture - Battle Creek are nearby stores offering outdoor gear, hardware, and furniture to complement your home improvement needs.