Customers consistently praised the friendly, knowledgeable, and helpful staff, highlighting their professionalism and willingness to assist without being pushy.
Product Quality
There were mixed reviews regarding product quality, with some customers expressing dissatisfaction with furniture durability and warranty support, while others appreciated the selection and quality of mattresses.
Delivery Experience
Delivery service received positive feedback for being efficient and courteous, although there were some complaints about communication and issues with order fulfillment.
Sales Process
Many customers enjoyed a low-pressure sales environment, allowing them to browse comfortably while receiving guidance when needed.
Pricing
Customers noted competitive pricing and good deals, but some expressed concerns about the perceived value relative to product quality.
JS
Julie Steiner
5 days ago
5.0
Kind, knowledgeable employees. Barb and Eric were fabulous. They were patient and accommodating. We look forward to buying more from this store.
HM
Holly Muir
6 days ago
5.0
We had a great experience shopping for a double recliner and a sectional at the Ann Arbor location. We visited the store twice before purchasing and were helped by the same gentleman (William). He was extremely knowledgeable, but not pushy by any means. I felt like he really listened to what exactly we were looking for and made great suggestions. We found what we wanted for upstairs and downstairs in our home. The sectional was delivered the next day. The double recliner set is being custom made (color), so will take a bit longer. Delivery drivers Nick and Colin were great. They texted us when they got everything on the truck in the morning and sent updates throughout the day. We needed to be somewhere by 3pm thay day and they worked hard to finish our delivery and have us out the door in time. We really appreciated that. Super nice guys. Overall, we had a great experience with Gardiner White and will shop there again.
SB
Sheryl Broniak
Nov 15, 2025
4.0
Eric was our salesman at the Ann Arbor location, he was very thorough. Purchased a queen bed with mattress set. Did not feel any pressure to buy any extras. Quick and pain free as I do not like to shop!
TT
Tammy
Nov 14, 2025
5.0
This is the second time I went into the store and Ethan helped me both times. I always find everything I need in here. I was pressed for time but Ethan was knowledgeable and quick I got everything done in a short period of time and receiving my delivery tomorrow.
JP
James Paille
Nov 9, 2025
4.0
Good prices before the plus plus. Delivery inside not included unless you sign up for gw credit card sales person says they do a hard pull on all 3 credit bureaus making the hit triple. I have a credit freeze and I would have to take it off all 3 and then endure 3 hard pulls. That’s insane. Again furniture prices are good just understand the price on the furniture is a start only
Frequently Asked Questions About Gardner White Furniture & Mattress Store
What are the regular store hours for Gardner White Furniture & Mattress Store in Ann Arbor?
The store is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sundays from 11:00 AM to 8:00 PM.
Does Gardner White Furniture & Mattress Store in Ann Arbor offer in-store pickup and delivery services?
Yes, they offer in-store pickup, delivery, same-day delivery, and no-contact delivery services.
Where is Gardner White Furniture & Mattress Store located in Ann Arbor?
It is located at 3725 Washtenaw Ave, Ann Arbor, MI 48104, USA.
What types of payment options are accepted at Gardner White Furniture & Mattress Store?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, Financing, Mastercard, Samsung Pay, and Visa.
Are there any special holiday hours or closures I should be aware of when visiting Gardner White Furniture & Mattress Store?
The store is closed on November 27, 2025, and on December 24 and 25, 2025. On other holidays, hours vary with some early closures or adjusted opening times.
Does Gardner White Furniture & Mattress Store offer senior hours or special accommodations?
Yes, senior hours match the regular store hours, open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 8:00 PM.
Is Gardner White Furniture & Mattress Store wheelchair accessible?
Yes, the store has wheelchair-accessible entrances, parking, seating, and restrooms.
Which furniture and mattress brands are available at Gardner White Furniture & Mattress Store?
What nearby stores can I visit along with Gardner White Furniture & Mattress Store in Ann Arbor?
Nearby stores include Toys"R"Us, Ross Dress for Less, DSW Designer Shoe Warehouse, HomeGoods, Bed Bath & Beyond, and Marshalls, providing a variety of shopping options in the same area.
Are there any nearby services to Gardner White Furniture & Mattress Store that can assist with shipping or printing needs?
Yes, nearby services include OfficeMax Print & Copy Services, OfficeMax Tech, UPS Access Point location, and Western Union, which offer printing, shipping, and money transfer services.
What nearby dining options are available when visiting Gardner White Furniture & Mattress Store in Ann Arbor?
Potbelly Sandwich Shop is nearby and offers a convenient place to grab a meal or a sandwich before or after shopping at the store.