Gardner White Furniture & Mattress Store

4.5
2168 reviews

About

Furniture Store

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Gardner White Furniture & Mattress Store
3725 Washtenaw Ave, Ann Arbor, MI
48104, United States

Hours

Reviews

4.5
2,168 reviews
5 stars
1,742
4 stars
178
3 stars
54
2 stars
29
1 star
165

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the friendly, knowledgeable, and helpful staff, highlighting their professionalism and willingness to assist without being pushy.

Product Quality

There were mixed reviews regarding product quality, with some customers expressing dissatisfaction with furniture durability and warranty support, while others appreciated the selection and quality of mattresses.

Delivery Experience

Delivery service received positive feedback for being efficient and courteous, although there were some complaints about communication and issues with order fulfillment.

Sales Process

Many customers enjoyed a low-pressure sales environment, allowing them to browse comfortably while receiving guidance when needed.

Pricing

Customers noted competitive pricing and good deals, but some expressed concerns about the perceived value relative to product quality.
  • JS
    Julie Steiner
    5 days ago
    5.0
    Kind, knowledgeable employees. Barb and Eric were fabulous. They were patient and accommodating. We look forward to buying more from this store.
  • HM
    Holly Muir
    6 days ago
    5.0
    We had a great experience shopping for a double recliner and a sectional at the Ann Arbor location. We visited the store twice before purchasing and were helped by the same gentleman (William). He was extremely knowledgeable, but not pushy by any means. I felt like he really listened to what exactly we were looking for and made great suggestions. We found what we wanted for upstairs and downstairs in our home. The sectional was delivered the next day. The double recliner set is being custom made (color), so will take a bit longer. Delivery drivers Nick and Colin were great. They texted us when they got everything on the truck in the morning and sent updates throughout the day. We needed to be somewhere by 3pm thay day and they worked hard to finish our delivery and have us out the door in time. We really appreciated that. Super nice guys. Overall, we had a great experience with Gardiner White and will shop there again.
  • SB
    Sheryl Broniak
    Nov 15, 2025
    4.0
    Eric was our salesman at the Ann Arbor location, he was very thorough. Purchased a queen bed with mattress set. Did not feel any pressure to buy any extras. Quick and pain free as I do not like to shop!
  • TT
    Tammy
    Nov 14, 2025
    5.0
    This is the second time I went into the store and Ethan helped me both times. I always find everything I need in here. I was pressed for time but Ethan was knowledgeable and quick I got everything done in a short period of time and receiving my delivery tomorrow.
  • JP
    James Paille
    Nov 9, 2025
    4.0
    Good prices before the plus plus. Delivery inside not included unless you sign up for gw credit card sales person says they do a hard pull on all 3 credit bureaus making the hit triple. I have a credit freeze and I would have to take it off all 3 and then endure 3 hard pulls. That’s insane. Again furniture prices are good just understand the price on the furniture is a start only

Frequently Asked Questions About Gardner White Furniture & Mattress Store

What are the regular store hours for Gardner White Furniture & Mattress Store in Ann Arbor?

The store is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sundays from 11:00 AM to 8:00 PM.

Does Gardner White Furniture & Mattress Store in Ann Arbor offer in-store pickup and delivery services?

Yes, they offer in-store pickup, delivery, same-day delivery, and no-contact delivery services.