Business Details
About
Utility Company
DTE is an energy company with operating units that include an electric utility and a natural gas utility. This location is an operational facility for employees only. DTE customers should visit Ways to Pay | DTE Energy: (https://www.dteenergy.com/us/en/residential/billing-and-payments/billing/ways-to-pay.html) for information on billing and payment, and in-person payment locations.
Location
DTE Energy - Ann Arbor Service Center
982 Broadway St, Ann Arbor, MI
48105, United States
Hours
Reviews
1.2
38 reviews
5 stars
2
4 stars0
3 stars0
2 stars0
1 star
36
- BHBradley HolmanAug 26, 20231.0The outage map is consistently wrong again. Since losing power in the first storm, the ETA was same day and update a couple times. All has come and gone. It's now Saturday and the ETA: status unavailable.
- ALAleniselda LGAug 25, 20231.0The only power in this company is being on a power trip. Shame on you, you're absolute stakes. Power to the people, the weakness is DTE!!!
- SVSaw VehzyAug 15, 20231.0Awful company. Forces customers to enter into their monopoly, what other choice do you have? That’s right, nothing!!! Classic “Gotcha!” By DTE. Power restoration estimates? Never accurate! Abysmal customer service. 3 separate summer storms have caused multiple day outages. How do you expect people to live like that? The amount of emotional and financial distress that is forced upon paying customers is disgusting. This “power” company needs sued, class-action, something to get them to actually do a job worth paying for. Wish I could rate 0 stars or negative, but one star will have to do!
- RBRandy BenedictJul 28, 20231.0Terrible service. Week long outages. Surprised by snow in winter and thunderstorms in summer. Can't understand how there has been no storms or wind for days yet I'm still without power.
- KMKathleen MartinFeb 24, 20235.0Thank you to all the workers for getting the power back on! Special thanks to all the workers who came from out of our area to help!
Frequently Asked Questions About DTE Energy - Ann Arbor Service Center
Where can I pay my utility bill?
For information on billing and payment, and in-person payment locations. Please visit: https://newlook.dteenergy.com/wps/wcm/connect/dte-web/home/billing-and-payments/common/billing/payment-options
What are the business hours for DTE Energy - Ann Arbor Service Center?
The service center is open Monday through Friday from 8:00 AM to 5:00 PM and closed on weekends.
Can customers visit the DTE Energy - Ann Arbor Service Center for utility payment?
This location is an operational facility for employees only. Customers should visit DTE's Ways to Pay page for billing and payment information.
Where can I find information about paying my DTE Energy utility bill?
For billing and payment options, including in-person locations, visit: https://newlook.dteenergy.com/wps/wcm/connect/dte-web/home/billing-and-payments/common/billing/payment-options
What is the address of DTE Energy - Ann Arbor Service Center?
The address is 982 Broadway St, Ann Arbor, MI 48105, United States.
How can I contact DTE Energy - Ann Arbor Service Center by phone?
You can call DTE Energy at +1 800-477-4747 for assistance.
Are there any medical facilities near DTE Energy - Ann Arbor Service Center for eye care?
Yes, nearby eye care facilities include the University of Michigan Kellogg Eye Center, Kellogg Eye Center, Dr. Zvi Kresch ophthalmology clinic, and the Ophthalmology Clinic U of M hospital.
What parks are located near DTE Energy - Ann Arbor Service Center?
Nearby parks include Broadway Park West, Broadway Dog Park, and Riverside Park, great for relaxation before or after your visit.
Are there dining options close to DTE Energy - Ann Arbor Service Center?
Yes, you can visit Northside Grill, a nearby American restaurant, or visit local bars like Lowertown Bar & Cafe and The Lounge.
Is there public transportation available near DTE Energy - Ann Arbor Service Center?
While no specific transit stations are listed, the nearby Michigan Central Railroad Depot is a historic train station and landmark close to the service center, which may help with transit options.
Does DTE Energy - Ann Arbor Service Center have an online presence I can follow?
Yes, DTE Energy is active on LinkedIn, Facebook, Twitter, Instagram (@dte_energy_official), and YouTube (@DTEEnergyCompany).