Initially located at Arborland for nearly ten years, the store moved to its current location in a two story brick building on the corner of Platt Road and Washtenaw Avenue. Containing two stories of organic room settings, the store features the classic Arhaus stylings of marble and oak floors combined with an eye-catching river rock fireplace. The second story opens up to a skylight to bring natural light into the main atrium, while trademark handcrafted touches such as wrought iron gates and wood panel walls create a rich color palette to capture Arhaus' style for visitors. Showcasing international design and craftsmanship from around the world, Arhaus brings authentic pieces designed for sustainability and functionality to each location.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.