Lowe's Home Improvement

4.2
1831 reviews

About

Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Adrian, MI offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Lowe's Home Improvement
1369 Division Street, Adrian, MI
49221, United States

Hours

Reviews

4.1
1,714 reviews
5 stars
930
4 stars
427
3 stars
173
2 stars
46
1 star
138

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff performance is mixed; while some employees received praise for being helpful and knowledgeable, others were criticized for poor service and lack of training.

Product Availability

Customers frequently reported issues with stock levels, stating that the store often does not have the items they need.

Delivery Issues

Numerous complaints were made regarding delivery delays and poor handling of products, leading to customer dissatisfaction.

Store Experience

The store is generally described as clean and organized, but there are concerns about understaffing and the effectiveness of self-checkout options.

Warranty and Returns

Customers expressed frustration with the warranty policies and return processes, particularly regarding appliances and defective products.
  • KK
    Kylee
    Dec 30, 2025
    5.0
    Trinity from this location went above and beyond with her services! Wonderful helping with self checkout, help with availability of items, listened with my reason to go to Lowe's and helped with a solution. If you have a person who is the manager in charge of hospitality this worker would be #1 on my list of people for the job.
  • BA
    Brice Auten
    Dec 13, 2025
    5.0
    Incredibly helpful staff.
  • BG
    Barb Guoan
    Dec 6, 2025
    1.0
    I was looking for a dishwasher, but since I can't open it to get the info on it, I'll be going to Walmart.
  • DS
    David Schweinhagen
    Nov 12, 2025
    5.0
    I love the military discount better than being stuck at menards having to mail in receipts all the time!
  • TK
    thomas kubik
    Nov 3, 2025
    5.0
    Trinity was amazing! Knowledgeable and knew exactly how to help when a problem came up at the register. She is a ROCK STAR!

Frequently Asked Questions About Lowe's Home Improvement

How do I find a product online?

Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.

How do I check my order status?

Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.