Level 1 star!!! Brian was a real pain to work with. He was always irritated. The timeline for my project kept getting pushed back. They finally finished it in the fall. When I went to open it in the spring, I noticed cracks (all the way through) in the concrete. I called Brian. His response was it’s Michigan…. What do you expect. Not the response that I was looking for. Also there was no restoration from them tearing up my yard. I would not recommend.
JB
Judy Bowen
Jun 10, 2025
1.0
If I could give 0 stars I would. Their "pool store" is a joke. They have kids behind the counter with no knowledge. You can't actually talk to anyone with knowledge about pools or what your needs are. You have to relay it through the kid behind the counter to whomever they're on the phone with. Their concrete also doesn't hold up. Garage apron poured in late 2022 has concrete cancer and is flaking pitting and chipped already. Need to talk to a manager or owner?! HA good luck!
KR
kathleen c ruiz
Apr 11, 2023
5.0
Recently I had to update my cc info and did so over the phone without a hitch. I’ve been renting from them for several years now and no problems at all!
WW
William Wells (WiL2k)
Oct 11, 2021
1.0
Horrible do not use this storage facility, they cut your lock off, and locked my Unit OPEN! I will be seeking charges, contract says nothing of they will cut your lock and enter your unit and sell your stuff after the first month if unpaid. I've only been in their 2 months and to make it worse they add $100 for an add to sell it. I have never felt so violated in my life, their contract says nothing of this. Then charge you an additional$100 for the ad. Their contract says nothing to this, it's very vague, so beware. These people are crooks. To be continued,
JS
Jenifer Stoddard
Jul 1, 2019
5.0
The kids at the desk was a great help. He was friendly and knowledgeable.
We service Lenawee County and 10.00 miles around Saline, MI 48176.
Do you offer service/maintenance programs?
With Level-One Inc's weekly pool maintenance services, our pool specialists will examine the water chemistry, check your pool equipment for damage or required repairs, and balance your pool's chemicals, allowing you to maintain peace of mind and enjoy your pool all season long. You can count on high-quality service from Level-One Inc whether you choose the basic or full weekly pool maintenance option.
What are the different types of pools?
Our pools are made of fiberglass or steel walls with vinyl liners.
Difference between salt water versus chlorine?
Saltwater and chlorine pools both use chlorine to sanitize water, but saltwater pools generate chlorine from salt using a saltwater chlorinator, while chlorine pools add chlorine directly.
Do you service hot tubs?
Yes.
What types of concrete projects do you do?
We can install everything from driveways, patios, barn floors, and basement floors to foundation work, including basement egress systems and indoor egress windows.
Can you test the water?
Yes for a small fee so please call first to see what is needed.
Do you resurface Gunite or fiberglass pools?
Yes, call today to schedule a time for us to come out and look at things.
What brand of equipment do you use?
Some of the brands we use are Hayward, Only Alpha, and EcoFinish.
Do you offer financing options for pool installation or maintenance?
No, Level-One Inc. does not offer financing at this time.
What areas does Level-One Inc. provide service to?
Level-One Inc. services Lenawee County and areas within 10 miles around Saline, MI 48176.
What maintenance programs are available for pools?
Level-One Inc. offers weekly pool maintenance services including water chemistry checks, equipment inspections, and chemical balancing, available as basic or full options.
What types of swimming pools does Level-One Inc. install?
They install pools made of fiberglass or steel walls with vinyl liners.
What is the difference between saltwater and chlorine pools?
Saltwater pools generate chlorine from salt using a chlorinator, while chlorine pools add chlorine directly; both sanitize pool water.
Does Level-One Inc. service hot tubs?
Yes, they provide service for hot tubs as well.
What kinds of concrete projects can Level-One Inc. undertake?
They handle driveways, patios, barn floors, basement floors, foundation work including egress systems, and indoor egress windows.
Can you test pool water?
Yes, water testing is available for a small fee—please call ahead to learn about requirements.
What brands of pool equipment does Level-One Inc. use?
They use equipment brands including Hayward and Only Alpha.
What notable places are near Level-One Inc.'s location that customers might visit?
Nearby places include Palmyra Speedway for racing enthusiasts, Skow's Berry Farm for fresh produce, and Elite Force MMA Gym for fitness activities, which customers can enjoy before or after visiting Level-One Inc.
Are there storage options nearby Level-One Inc. for customers needing to store equipment?
Yes, Teepee Town Storage and Hunter Moving and Storage are nearby facilities where customers can rent storage space.
How can customers use nearby automotive services when visiting Level-One Inc.?
Bailey's Body Shop and The Racers Connection nearby offers automotive repair and parts, convenient for customers needing vehicle services during their visit.