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Extra Space Storage
Brand Certified

Extra Space Storage

4.9
(232 reviews)

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 193 Western Ave in South Portland, ME today! Our large selection of storage units, climate controlled units, electronic gate access, exceptional security, ADA compliant, deliveries accepted, multiple entrance/exit gates, parking spaces, elevator access, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
193 Western Ave, South Portland, ME
04106, United States

Hours

Reviews

4.9
232 reviews
5 stars
220
4 stars
5
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0
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1 star
4

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the friendly, helpful, and professional staff, particularly highlighting Stephanie's exceptional service.

Cleanliness

The facility is frequently described as clean, well-maintained, and secure, providing peace of mind for customers.

Pricing Concerns

Several reviews mentioned issues with deceptive pricing practices and significant rate increases for existing customers.

Overall Experience

Many customers reported a positive overall experience, citing easy processes for renting and accessing units.
  • CO
    Caryn Oberstein
    Feb 19, 2026
    5.0
    Very clean facility, safe and convenient! Stephanie at the front desk is super helpful.
  • AR
    Alicia Rogers
    Feb 14, 2026
    5.0
    The facility here is super clean and the spaces are very nice. When I got there Stephanie was GREAT ! She walked me through and showed me to my unit, taught me how to work the lock and told me everything I needed to know about. Her energy was great! Professional and Positive vibes.
  • NF
    Nicole Fioravanti
    Feb 13, 2026
    5.0
    Extra space storage has been nothing but helpful the whole time I have been renting here for a month. I will continue my business here. The staff is always super helpful and nice and warm and inviting.
  • LH
    Lea Hennigar
    Feb 13, 2026
    5.0
    Been extremely happy love the convenience of this location and the cleanliness of the hallways and how it lights up and also the convenient of the utility cards a plus plus plus
  • GG
    G
    Jan 20, 2026
    1.0
    Deceptive pricing. (1/2026 Update) After working with a local agent, I moved my entire unit a few dozen steps down the hallway for the (still current) price of $74. Like clockwork, after three months, I receive the "You're not a loyal customer" postcards telling me my new rate will be $153. Again, doubling the rate with 32 days notice. There's nothing new or improved, and I'm not getting double the value. I just represent a wasted opportunity if I'm not squeezed to increase shareholder value. Line go ever up. Well, not to worry. There's a unit at a competing location that promises in writing not to increase the rate more than 20%, and only once per year. Not every three months, not 100%, and not based on nothing. Laater Extra Space. What a joke of an enshittified company. (10/2025) My rate increased more than double to $153. The current price for my same size unit lists at $74. I called and was told that they advertise lower rates for new customers, but "routinely review rates" and would increase that "introductory" rate too. Classic deceptive pricing. There is no ethical reason to charge more than double to loyal customers and give short term and new customers the "attractive" rate. This is pricing fraud. That said, the staff at the location I rent from is exemplary. It's not their fault their corporate overlords suck.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.

Brand Certified Facts from Extra Space Storage

Extra Space Storage partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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