Brand Certified
Mainely Tubs
4.7(1088 reviews)
Certified by Mainely Tubs • Mar 01, 2026
Business Details
415 Payne Rd, Scarborough, ME
04074, United States
Certified by Mainely Tubs • Mar 01, 2026
(207) 883-6357
Certified by Mainely Tubs • Mar 01, 2026
https://MainelyTubs.com
Certified by Mainely Tubs • Mar 01, 2026
About
Certified by Mainely Tubs • Mar 01, 2026
Hot Tub StoreSauna Store
Mainely Tubs has been serving Maine, New Hampshire & Massachusetts as the leader in hot tub, swim spa, and sauna sales and service since 1978. They currently support 35,000+ customers and have been ranked the world’s largest Hot Spring Store for 15 years. Mainely Tubs is dedicated to supporting their customers' continual enjoyment of the highest quality relaxation products including Hot Tubs from Hot Springs, Caldera, and Freeflow; Swim Spas from Endless Pools, Finnleo Saunas, and Covana hot tub & swim spa covers; as well as many hot tub water care supplies & accessories. Mainely Tubs also offers hot tub delivery services, water care contracts for hot tubs and swim spas, and we service and support all the products that we sell.
Details
- DeliveryAvailable
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
Location
Certified by Mainely Tubs • Mar 01, 2026
Hours
Certified by Mainely Tubs • Mar 01, 2026
Reviews
4.7
1,088 reviews
5 stars
955
4 stars
58
3 stars12
2 stars
18
1 star
45
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the responsiveness and professionalism of the service technicians, particularly Owen, Kevin, and Danni, who provided thorough and attentive service.
Sales Experience
Customers reported positive experiences with sales representatives, highlighting their knowledge and helpfulness during the purchasing process.
Service Delays
Some customers expressed frustration with delays in service and communication issues, particularly regarding scheduling and follow-ups.
Technical Expertise
Technicians were frequently noted for their expertise and ability to resolve issues efficiently, although there were instances of inconsistent service quality.
Mixed Reviews
While many reviews were positive, there were notable negative experiences related to billing practices and customer support, indicating a need for improvement.
- JHJoseph Hirsch2 days ago5.0The staff at Mainely Tubs in Scarborough is outstanding and go above and beyond to insure your hot tub experience is smooth and pleasurable.
- CCColin5 days ago5.0Huge shoutout to Danni and Matt! Was having some issues with a tub and they were resolved as fast as I made the call! Top notch people and company, so happy we used Mainley!
- ABAndrew BurnsFeb 6, 20265.0Jordan, the salesman and general manager is very professional and ethical. I enjoy dealing with him.
- MAMelissa AdamsFeb 5, 20265.0We have received incredible care from the service technicians over the past two years we have owned our tub. Owen has communicated with us beyond regular working hours on several occasions and squeezed us in at the last minute more than once; he has advocated on our behalf when we experienced an issue beyond our control to ensure that we were treated fairly. We have met several other technicians during this time, too, and the customer service has been exceptional across the board. I'm always delighted to find that the communication between the technicians is on point, and we never have to explain anything more than once. They are highly skilled and very professional!
- MSMatthew SylvestreJan 27, 20265.0Recent service with Adam was terrific - Adam went out of his way to fix a leak in the freezing cold that kept us up in running vs having to drain the tub till spring. - Great Work!
Frequently Asked Questions About Mainely Tubs
What types of products does Mainely Tubs offer?
Mainely Tubs offers hot tubs and spas, swim spas, saunas, hot tub chemicals and filters, accessories, commercial hot tubs and saunas, and gazebos.
What brands are available at Mainely Tubs?
Mainely Tubs carries brands such as Hot Spring Spas, Caldera Spas, Freeflow Spas, Bradford Spas, Endless Pools Swim Spas, Finnleo Saunas, Covana, Leisure Time, Silk Balance, Fresh Water, and A & B Accessories.
What are the operating hours of Mainely Tubs?
Mainely Tubs is open Monday to Friday from 10:00 AM to 6:00 PM, Saturday from 9:00 AM to 4:00 PM, and Sunday from 10:00 AM to 4:00 PM.
Does Mainely Tubs offer delivery and service support?
Yes, Mainely Tubs provides hot tub delivery services, water care contracts, and service and repair for all the products they sell including hot tubs, swim spas, and saunas.
What payment options does Mainely Tubs accept?
Mainely Tubs accepts American Express, cash, check, Discover, financing, Mastercard, PayPal, and Visa.
Where is Mainely Tubs located?
Mainely Tubs is located at 415 Payne Rd, Scarborough, ME 04074, USA.
Which counties does Mainely Tubs serve?
Mainely Tubs serves customers in Franklin, Oxford, Cumberland, Lincoln, Kennebec, Waldo, Sagadahoc, Knox, and Androscoggin counties in Maine, as well as Carroll County in New Hampshire.
Are there nearby grocery stores or pharmacies to Mainely Tubs?
Yes, nearby locations include Hannaford Supermarkets for groceries and Hannaford Pharmacy and Shaw's Pharmacy for pharmaceutical needs, making it convenient to combine errands when visiting Mainely Tubs.
What nearby accommodations are available for customers visiting Mainely Tubs from out of town?
Nearby hotels such as Residence Inn by Marriott Portland Scarborough, Candlewood Suites Portland, and TownePlace Suites offer convenient accommodation options close to Mainely Tubs for overnight stays.
What local amenities can customers enjoy before or after visiting Mainely Tubs?
Customers can enjoy local services such as The Purity Room day spa, Pine Point Yoga studio, and dining at Shogun Japanese Steakhouse nearby, providing options for relaxation and recreation around their visit to Mainely Tubs.
Brand Certified Facts from Mainely Tubs
Mainely Tubs partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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