Brand Certified
Lowe's Home Improvement
3.9(1123 reviews)
Certified by Lowe's Home Improvement • Mar 01, 2026
Business Details
1000 Gallery Boulevard, Scarborough, ME
04074, United States
Certified by Lowe's Home Improvement • Mar 01, 2026
(207) 883-1309
Certified by Lowe's Home Improvement • Mar 01, 2026
https://www.lowes.com/store/ME-Scarborough/2407
Certified by Lowe's Home Improvement • Mar 01, 2026
About
Certified by Lowe's Home Improvement • Mar 01, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in Scarborough, ME is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Mar 01, 2026
Hours
Certified by Lowe's Home Improvement • Mar 01, 2026
Reviews
3.9
1,123 reviews
5 stars
558
4 stars
272
3 stars
103
2 stars
50
1 star
140
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for being helpful and friendly, others are criticized for being unresponsive or rude.
Delivery Issues
Numerous customers reported significant problems with delivery and installation services, including missed appointments and poor communication.
Product Availability
Customers frequently noted issues with product availability and inventory accuracy, leading to frustration when items were out of stock.
Store Environment
The store is generally described as clean and well-stocked, but some customers expressed dissatisfaction with the organization and layout.
- KHKyleigh Hodgkins2 days ago5.0Some people go above and beyond at their jobs Ben, Evan and Josh are some of those people at the Scarborough Lowes. Always helping while being personalable at the same time. If you want to "run' on a project they will show you how to get there like a pro or if you're like me and need it explained without a construction background then they will walk you through step by step without trying to have you purchase things you may not need. Truly grateful for these guys and the help they've provided to me and my partner. They also made what could be stressful enjoyable!
- BBBrian B.Feb 13, 20261.0Never again. It's always the "this will never happen to me", until it does. I have had bad experiences before, but never have I been blatantly yelled at by someone who worked for Lowe's. Lowe's should be ashamed of themselves for hiring someone that obviously feels it is their right to express hate towards another individual. You apparently have a department supervisor that oversees your appliances and millwork departments by the name of Justin. Because of this child I will never shop this location again. This goes to show you that all you have to do is treat customers with disrespect and Lowe's will promote you. I called there only a couple weeks ago and needless to say I will never be back to shop this location.
- PSpeter s.Feb 6, 20265.0I had a return but no receipt. The gal behind the desk was 1000% helpful, cheerful and a joy to deal with.
- JMJeffrey McLeanJan 13, 20265.0Great delivery service from Rafael and Kenny! Missed the window on the site and wanted to make sure they had the recognition they deserve!👍🏻
- EBEric BryantJan 9, 20265.0Excellent customer service. Someone greeted me at the door and walk me right to the item I needed. Good pricing, too.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
Brand Certified Facts from Lowe's Home Improvement
Lowe's Home Improvement partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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