Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Scarborough, ME Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
3.9
1,018 reviews
5 stars
488
4 stars
264
3 stars
102
2 stars
45
1 star
119
What are people saying?
AI-generated from recent customer reviews
Delivery Issues
Numerous customers reported significant problems with appliance deliveries, including missing parts, wrong items, and unresponsive delivery services.
Customer Service
Mixed feedback on customer service; while some staff were praised for being helpful and friendly, many customers experienced long wait times and unhelpful associates.
Product Availability
Customers frequently noted issues with product availability and inventory accuracy, leading to frustration when items were out of stock or incorrectly labeled.
Store Environment
The store was described as clean and well-stocked, but some customers felt that the layout and organization could be improved for easier navigation.
Positive Staff Interactions
Several reviews highlighted positive experiences with specific staff members who provided excellent service and assistance.
- CKChad King4 days ago1.0The people this store contract to do installations are lazy beyond belief and you’ll never get a firm installation date with them. Please for the love of god fire them and get new people (pay more money to keep your customers happy)
- MHMary Jane HamNov 6, 20251.0Never again! We bought a dishwasher there and it was defective. We reached out multiple times to reorder a new one... spoke to several people who never returned phone calls... Asked for help to have the defective one removed and get reimbursed and again to no avail. Horrible experience!
- MSMr SaltyOct 28, 20251.0I Bought a Stackable Washer and dryer. The person helping me was happy to take my money and told me it needed a part to attach the dryer on top. I said to add it on as I will need everything and I paid up and scheduled a delivery. I needed my delivery to be in the afternoon and told him so, he said they would call me with the delivery window. I wrongly assumed he had put in a note about the delivery time. Yesterday I received the text and my delivery window was 930AM to 130PM. I made last minute arrangements to miss work. Today they show up to deliver and do not have the mounting brackets so will not stack the dryer (this is the only way it will fit). The driver said this happens almost every time. I didn't accept the items and went to the store. The customer service girl said she couldn't help me and sent me to appliances. I get there and the guy working there was talking to his friend and ignored me. After I flagged down this poor girl with a trainee sticker walking by and she tried to help, the guy working(talking) a few feet away finally came over. At this point i don't want the washer and dryer anymore. He didn't really help me other than basically saying I have to call the delivery company for refund. 0/0 experience would not recommend.
- JJJackOct 22, 20253.0Normally a 4 or 5 but: 1. They have reduced and moved back their Veterans parking. 2. Why is everything in English and Spanish when French is the second language in Maine? 3. We spent nearly a half hour there recently waiting to go down two isles that were blocked off and no one was using a fork lift or doing anything in those isles. Did not make a purchase; Home Depot was close by and the isles were not blocked off for nothing.
- AMAsh MoonOct 14, 20252.0Every time I go here, I ask for help from an associate to confirm some sort of sales del they have, and then get to the counter and the associate says I don't have the right items. Then questions me on if I've taken a photo of the shelving of where I have it, etc because they don't have any employees that answer the radio when they ask. First it was a drill set deal they had, and yesterday it was a tote. Not to mention, the person in self checkout is literally hovering over you, as if they're your family apart of the checkout process. If that's going to be the case, why have self checkout at all? Get your prices right, or atleast enough employees to be able to confirm the sales you have going on within the store.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products can I find at Lowe's Home Improvement in Scarborough, ME?
You can find a wide range of products including appliances, bathroom supplies, building materials, tools, flooring, garden equipment, grills, lumber, kitchen and bathroom remodeling supplies, and more.
What are the operating hours for the Scarborough Lowe's store?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM. Holiday hours may vary.
Does Lowe's offer delivery and in-store pickup services at this location?
Yes, Lowe's in Scarborough offers both in-store pickup and delivery services.
How can I check the status of my order from Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates will also be sent if your order status changes.
What payment options are accepted at Lowe's Home Improvement in Scarborough?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
What services does Lowe's offer in addition to selling products?
Lowe's offers various installation services including appliances, cabinetry, flooring, lighting, HVAC, roofing, and more, as well as free delivery, free haul away, easy returns, and exchanges.
Can I return or exchange an item at Lowe's, and what is the policy?
Most items can be returned within 90 days. Online purchases can be returned by starting the process in order history. In-store returns require proof of purchase at customer service.
Are there any nearby places to dining options around Lowe's in Scarborough?
Yes, Red Robin Gourmet Burgers and Jersey Mike's Subs are nearby, offering convenient dining options before or after your visit to Lowe's.
What furniture stores are near Lowe's in Scarborough where I might continue home improvement shopping?
Bob's Discount Furniture and HomeGoods are nearby furniture stores where you can find home furnishings complementing your Lowe's purchases.
If I need assistance with keys or locksmith services near Lowe's, where can I go?
Minute Key and minuteKEY locksmith services are close by to help with key duplication or locksmith needs.