La-Z-Boy offers a full range of great-looking, comfortable furniture designed to help customers create the look and ultimately, home of their dreams. Its sofas, sectionals, chairs, recliners and more, come in a variety of styles and are customizable to match each customer’s unique look. The highest quality construction and craftsmanship, combined with professional design services help customers bring their vision to life so they can feel confident and live life comfortably.
Customers consistently praised the knowledgeable and friendly staff, highlighting their helpfulness and low-pressure sales approach.
Product Quality
Many reviews emphasized the high quality and comfort of the furniture, with several customers expressing satisfaction with their purchases.
Delivery Experience
The delivery service received positive feedback for being prompt, efficient, and courteous, enhancing the overall customer experience.
Sales Process
Customers appreciated the no-pressure sales environment, allowing them to browse comfortably while receiving assistance when needed.
Mixed Experiences
A few customers reported negative experiences, particularly regarding specific sales interactions and product issues, indicating room for improvement.
VR
Virginia Reynolds
4 days ago
5.0
First of all we have a home filled with Lazy Boy furniture. We have used products for years.
This most recent purchase was for a power lift chair for our son who has lost use of right side. I spoke with Gail and made the entire purchase over the phone. I have no regrets the chair works great it fits where we hoped it would and Our son is able to get up to stand or recline in it for sleep.
Kudos to Gail for great customer service and to Lazy Boy for an excellent chair.
MC
Margie cote
Feb 24, 2026
4.0
I purchased a chair but when I got home the color wasn't right. The salesperson made it very easy to return it. I had hoped to order one with a fabric I would pick out. Unfortunately most all the fabrics were a winter texture. I had hoped to find more cotton, I chose to hold off for the time being in hopes they would have a broader selection this summer.
CN
Cindy Nilsen
Feb 22, 2026
5.0
We needed a replacement for my husband's recliner.
Tried a few places, and am happy to report that La-Z-Boy had the best prices and the best chairs.
Sales staff is knowledgable and professional.
Every part of our experience was great.
Thank you.
PM
Pearl Mahany
Feb 21, 2026
5.0
Knowing Lazyboy sells more than recliners etc I went in and said I just wanted to wander. I found exactly the sofa table I hoped to find. Beckoned to the salesman, paid and they put it into my car securely covered in plastic. No bother. No hassle. Just a perfect purchase. I’m a long time customer and the sales staff lets me do my own search.
JP
Jennifer Pringle
Feb 18, 2026
5.0
I’m so excited about the chair that I purchased, the sales person was so pleasant and easy to work with, totally no-pressure, just lovely. She gave me the information that I needed to make the best decision and the whole process was fast and easy. Thank you so much!