Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Presque Isle, ME Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
839 reviews
5 stars
443
4 stars
215
3 stars
73
2 stars
36
1 star
72
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for being helpful, others are criticized for being rude or unknowledgeable.
Product Availability
Customers frequently report issues with product availability and discrepancies between online and in-store inventory.
Delivery Issues
Numerous complaints about delivery services, including missed deliveries and poor communication regarding delivery schedules.
Store Cleanliness
The store is generally noted for being clean and well-organized, although some customers find it overwhelming.
Staff Helpfulness
While many customers appreciate the assistance from staff, there are reports of difficulty in finding help when needed.
- LCLYNN CRAYNov 13, 20251.0My husband went into your store today (11-13 2025) to purchase a new outside door...he found one ,but with him being disabled , he asked a person there for some help to get it for him...they replied that they would find someone to assist him...he waited and waited and waited for almost an hour and NOBODY showed up...he was very discouraged and the least to say MAD...he had found a doorknob and things he needed also...he left it on his cart and walked out...saying he will never return there again...I seriously believe your employees should be more eager and willing to help with purchases and disabled persons that ask for help.Thank you for listening... Lynn Cray
- HGHannah GardnerOct 3, 20255.0The guy at checkout was so friendly and helped us to load the water softener we bought into the truck
- TTTravelUSASep 27, 20255.0OK, experiment over. Please bring back the bags to put all your merchandise in at checkout lines. 😖
- JFJeri FoxSep 23, 20255.0We had the best experience buying items in shower head and hand rail department a representative named Jason was so helpful , kind and knowledgeable. Thank you Jason you really made our shopping experience *****
- KGKevin GagnonAug 25, 20255.0Huge fan . Love this place. Always a friendly face. Always great pricing. They have exactly what you need here. But I can run a tape measure and some people can't.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products and services does Lowe's Home Improvement in Presque Isle offer?
Lowe's offers hardware products, building supplies, appliances, paint, tools, flooring, outdoor and gardening equipment, and installation services for various home improvement needs.
What are the store hours for Lowe's Home Improvement in Presque Isle?
Monday through Saturday, Lowe's is open from 6:00 AM to 9:00 PM, and on Sunday from 8:00 AM to 7:00 PM. Holiday hours may vary.
Does Lowe's Home Improvement in Presque Isle provide delivery and in-store pickup options?
Yes, Lowe's offers both in-store pickup and delivery services for customer convenience.
How can I track the status of my order from Lowe's?
You can check your order status online by entering the order number or logging into your MyLowe's account. Email updates are sent when the status changes.
What is Lowe's policy for returning or exchanging items?
Most items can be returned within 90 days. Returns from Lowes.com can be started online before shipping the item back. In-store returns require proof of purchase at customer service.
What payment methods are accepted at Lowe's Home Improvement in Presque Isle?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Are there language services available at Lowe's Home Improvement?
Lowe's provides services primarily in English and Spanish, with in-store translation services available for other languages.
What nearby places can I visit along with Lowe's Home Improvement in Presque Isle?
Nearby places include The Crow's Nest Restaurant & Event Center, Aroostook Centre Mall, and Philbricks Bakery and Cafe, which are great spots to dine or shop before or after visiting Lowe's.
If I need propane, where can I go near Lowe's Home Improvement in Presque Isle?
Blue Rhino Propane Exchange is nearby and is a convenient place to get propane if you're visiting Lowe's for outdoor or grilling supplies.
Are there locksmith services close to Lowe's Home Improvement in Presque Isle?
Yes, minuteKEY and Minute Key locksmith services are located nearby, which can be helpful for key and lock needs while shopping at Lowe's.