Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Portland, ME Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
733 reviews
5 stars
377
4 stars
198
3 stars
59
2 stars
31
1 star
68
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for being helpful and knowledgeable, others were criticized for poor service and lack of assistance.
Product Availability
Customers frequently reported issues with product availability and inventory accuracy, leading to frustration when items were not found in-store.
Delivery Issues
Numerous complaints were made regarding delivery services, particularly with appliances, highlighting poor communication and mishandling of items.
Store Cleanliness
The store is generally noted for being clean and well-organized, contributing positively to the shopping experience.
Staff Friendliness
Many customers appreciated the friendliness of the staff, although experiences varied significantly depending on the employee.
- CMChristine MckenneyNov 16, 20255.0Micah was so very helpful to me at the Portland Lowe’s store! He is a great asset to the company!!!! He was absolutely wonderful!!! So friendly and helpful!
- LBLaurie B.Nov 10, 20255.0Searched endlessly for yard bags until I came around the corner and Micah approach me after finishing up with what appeared to be a pleasant interaction with other customers asking if I needed any help. He didn't take a guess at where he thought they might be but instantly brought me to the item. His Pleasant demeanor and willingness to help made for an easy conversation for a few minutes and his warm wishes for a good day left me smiling as I left the store with my items. At the time when everyone is stressed or not willing to look up from their phones it is delightful to have an interaction with someone willing to smile and look you in the eye. Micah is truly a an asset to the Lowe's team.
- JHJoseph HosterNov 4, 20254.0Just wanted to compliment Micah on his excellent attitude and willingness to take a minute to help the customer.
- CSChristina ShawOct 28, 20255.0Love buying my cleaning products from here
- JQJames QuatranoOct 19, 20255.0All great
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Portland, ME?
You can find a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more.
What are the operating hours for Lowe's Home Improvement in Portland?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM, with adjusted holiday hours as noted on specific dates.
Does Lowe's Home Improvement in Portland offer in-store pickup and delivery services?
Yes, both in-store pickup and delivery services are available for customers.
How can I check the status of my order placed at Lowe's?
You can check your order status online by entering your order number or logging in to your MyLowe's account, and you will receive email updates if your order status changes.
What payment methods does Lowe's in Portland accept?
Lowe's accepts American Express, cash, check, Diners Club, Discover, Mastercard, and Visa.
Are installation services available at Lowe's Home Improvement in Portland?
Yes, Lowe's offers a variety of installation services including appliances, cabinets, flooring, doors, windows, lighting, blinds, and more.
Is Lowe's accessible for wheelchair users in Portland?
Yes, the store has wheelchair accessible parking and onsite services to assist customers.
Where can I find a locksmith near Lowe's Home Improvement in Portland?
Minute Key, a key and locksmith service, is located nearby and can assist with your locksmith needs.
Are there any places nearby Lowe's where I can exchange propane tanks?
Yes, Blue Rhino Propane Exchange is located near Lowe's and offers propane exchange services.
What are some nearby places to visit after shopping at Lowe's in Portland?
You can visit Body Positive Dance Fitness for an active lifestyle workout, or enjoy a meal at Applebee's Grill + Bar, both conveniently located close to Lowe's.