Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Portland, ME, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
743 reviews
5 stars
382
4 stars
200
3 stars
61
2 stars
31
1 star
69
What are people saying?
AI-generated from recent customer reviews
Customer Service
While many customers praised the helpfulness and friendliness of staff, there were numerous complaints about poor service, particularly regarding delivery issues and lack of assistance in-store.
Product Availability
Customers frequently reported issues with product availability and inventory accuracy, leading to frustration when items were not in stock.
Store Cleanliness
The store was generally noted for being clean and well-organized, contributing positively to the shopping experience.
Employee Performance
Specific employees, like Micah, Cory, and Eric, received high praise for their exceptional service, while others faced criticism for lack of knowledge or poor attitudes.
- MBMadison Bolduc1 day ago1.0I picked out the color Brevity Brown prior to going into the store using the Sherwin Williams color tool online. I ordered this color at Lowe’s along with nearly $400 of paint materials and new hardware for my project. After nearly six hours of work and nearly a full coat of paint applied, I was frustrated with the color being so off upon drying. I then realized the associate at the Lowe’s paint counter gave me the color French Roast, which was not what I asked for and several shades too dark. Not only this but my new paint materials were all used in this incorrect and very dark color, after I specifically purchased all new materials to ensure the project be done correctly. When I went to return the paint and explained what happened, the manager Mike only refunded the paint after being short, rude, and telling me to “wash the brushes”. No acknowledgement of accountability, and nothing was done to account for all the materials that are not washable, although it was the associates initial mistake. I explained that I would now need to prime to fix the mistake, which was not needed prior considering the walls were previously white and were now dark brown. He only offered half off a can of primer - which I would not have needed had the associate given me the correct color in the first place. I am disappointed not only in Lowe’s initial mistake, which has now cost me a lot of time, money, and forced me to backtrack in work - but also in the rudeness of the manager and his refusal to acknowledge Lowe’s mistake and want to make things right. I am considering returning the remaining unopened hardware/materials I purchased and taking my business elsewhere both for this project and going forward. At a minimum, lesson learned that you definitely cannot trust this Lowe’s to deliver the product that ask you for.
- RGRuss Graves5 days ago5.0Well stocked, easy to navigate.
- CWCJ W.Nov 26, 20253.0Slow to unload, doesn't start till 7am so dont bother showing up early for your drop offs.
- CMChristine MckenneyNov 16, 20255.0Micah was so very helpful to me at the Portland Lowe’s store! He is a great asset to the company!!!! He was absolutely wonderful!!! So friendly and helpful!
- LBLaurie B.Nov 10, 20255.0Searched endlessly for yard bags until I came around the corner and Micah approach me after finishing up with what appeared to be a pleasant interaction with other customers asking if I needed any help. He didn't take a guess at where he thought they might be but instantly brought me to the item. His Pleasant demeanor and willingness to help made for an easy conversation for a few minutes and his warm wishes for a good day left me smiling as I left the store with my items. At the time when everyone is stressed or not willing to look up from their phones it is delightful to have an interaction with someone willing to smile and look you in the eye. Micah is truly a an asset to the Lowe's team.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Portland, ME?
You can find a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more.
What are the operating hours for Lowe's Home Improvement in Portland?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM, with adjusted holiday hours as noted on specific dates.
Does Lowe's Home Improvement in Portland offer in-store pickup and delivery services?
Yes, both in-store pickup and delivery services are available for customers.
How can I check the status of my order placed at Lowe's?
You can check your order status online by entering your order number or logging in to your MyLowe's account, and you will receive email updates if your order status changes.
What payment methods does Lowe's in Portland accept?
Lowe's accepts American Express, cash, check, Diners Club, Discover, Mastercard, and Visa.
Are installation services available at Lowe's Home Improvement in Portland?
Yes, Lowe's offers a variety of installation services including appliances, cabinets, flooring, doors, windows, lighting, blinds, and more.
Is Lowe's accessible for wheelchair users in Portland?
Yes, the store has wheelchair accessible parking and onsite services to assist customers.
Where can I find a locksmith near Lowe's Home Improvement in Portland?
Minute Key, a key and locksmith service, is located nearby and can assist with your locksmith needs.
Are there any places nearby Lowe's where I can exchange propane tanks?
Yes, Blue Rhino Propane Exchange is located near Lowe's and offers propane exchange services.
What are some nearby places to visit after shopping at Lowe's in Portland?
You can visit Body Positive Dance Fitness for an active lifestyle workout, or enjoy a meal at Applebee's Grill + Bar, both conveniently located close to Lowe's.