Extra Space Storage

4.9
345 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 235 Presumpscot St in Portland, ME today! Our large selection of storage units, climate controlled units, exceptional security, ADA compliant, deliveries accepted, multiple entrance/exit gates, parking spaces, elevator access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
235 Presumpscot St, Portland, ME
04103, United States

Hours

Reviews

4.9
345 reviews
5 stars
328
4 stars
7
3 stars
2
2 stars
2
1 star
6

What are people saying?

AI-generated from recent customer reviews

Customer Service

Tammy received numerous accolades for her exceptional customer service, being described as friendly, helpful, and knowledgeable.

Cleanliness

The facility is consistently noted for being clean and well-maintained, contributing to a positive customer experience.

Staff Responsiveness

Customers appreciated the prompt and thorough responses from staff, particularly from Tammy and Lucas, enhancing their overall experience.

Facility Security

The storage facility is recognized for its security measures, making customers feel safe about storing their belongings.

Pricing Concerns

Some customers expressed dissatisfaction with sudden price increases, indicating a need for better communication regarding pricing.
  • BP
    Benji Poo
    Jan 2, 2026
    1.0
    Started with a unit that cost 127$ out of nowhere my monthly went to 200 without a notice. 57% increase. Find a better place they don't care about customers only profit
  • RD
    Randy Dow
    Nov 13, 2025
    5.0
    Nice efficient and helpful a very pleasant experience signing up.
  • KH
    Katy Harkleroad
    Nov 4, 2025
    5.0
    Lukas was super helpful and have us all the info we needed to decide which storage locker we should rent!
  • SN
    Sam Naylor
    Nov 1, 2025
    5.0
    Awesome customer service and very prompt in answering any and all questions!
  • CB
    Christopher Brigham
    Oct 23, 2025
    5.0
    Fabulous experience. Customer focused, responsive, helpful. Clean, secure space. Best we ever experienced.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.