Extra Space Storage

4.6
195 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRV Storage FacilityBoat Storage FacilityRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 560 Portland St in Berwick, ME today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, deliveries accepted, non climate controlled units available, parking spaces, RV parking, drive up climate controlled units, golf carts available, wide drive isles, vehicles are allowed in drive-up units, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
560 Portland St, Berwick, ME
03901, United States

Hours

Reviews

4.6
195 reviews
5 stars
163
4 stars
12
3 stars
6
2 stars
6
1 star
8

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff, particularly Steve, received high praise for being helpful, friendly, and knowledgeable, making the rental process easy and pleasant.

Cleanliness

The facility is consistently noted for being clean and well-maintained, contributing to a positive customer experience.

Pricing Issues

Customers expressed dissatisfaction with frequent price increases, often feeling misled by initial promotional rates that later escalated significantly.

Accessibility

The facility is appreciated for its convenient location and easy access, with wide lanes and flexible hours.

Mixed Experiences

While many customers had positive interactions, some reported serious issues, including lack of communication regarding price hikes and concerns about property safety.
  • KA
    Kenneth Almon
    Nov 10, 2025
    5.0
    Steve was very informative and easy to deal with. My six month winter vehicle Storage was an easy great experience
  • DB
    Denise Brooks
    Oct 14, 2025
    4.0
    I had a great experience using Extra Space Storage. The gentleman manning the office was very helpful, informative and knowledgeable.
  • JB
    Jennifer Barry
    Aug 27, 2025
    5.0
    Very helpful staff made the whole process simple.
  • JM
    John Mclaughlin
    Aug 23, 2025
    5.0
    Steve was very helpful in setting up rental of a storage space.
  • CK
    Christine Kennedy
    Aug 21, 2025
    5.0
    Steve at the Berwick location was very helpful. He personally showed us all of the storage options that were available. I couldn’t be happier with his knowledge and professionalism.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.