Brand Certified
Lowe's Home Improvement
3.8(560 reviews)
Certified by Lowe's Home Improvement • Mar 01, 2026
Business Details
53 Crossing Way, Augusta, ME
04330, United States
Certified by Lowe's Home Improvement • Mar 01, 2026
(207) 620-5027
Certified by Lowe's Home Improvement • Mar 01, 2026
https://www.lowes.com/store/ME-Augusta/2265
Certified by Lowe's Home Improvement • Mar 01, 2026
About
Certified by Lowe's Home Improvement • Mar 01, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Augusta, ME, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Mar 01, 2026
Hours
Certified by Lowe's Home Improvement • Mar 01, 2026
Reviews
3.8
560 reviews
5 stars
276
4 stars
112
3 stars
49
2 stars
32
1 star
91
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of positive and negative experiences with customer service, with some employees praised for their helpfulness while others were criticized for being unresponsive or unhelpful.
Delivery Issues
Numerous reviews highlight significant problems with delivery, including missed deliveries, damaged items, and poor communication regarding order status.
Product Availability
Customers frequently noted issues with inventory accuracy, including items being out of stock or not available as advertised online.
Store Environment
While some customers appreciated the cleanliness and organization of the store, others reported cluttered aisles and difficulty finding assistance.
- RWRosanna WoodruffFeb 16, 20261.0loud beeping sound
- MDMike DFeb 6, 20265.0Leroy loves when I take him to Lowes
- MDmichael donahueFeb 5, 20265.0Great supply of Rockwool insulation.
- PFPats FanJan 28, 20263.0Solar sales everywhere in that store. You’ve been warned. I just want to buy what I need and get out. I’ve been harassed for weeks now by their solar sales team that wanders the aisles like hungry cockroaches. I’m now exclusively going to home depot where I’m not harassed about signing up for services I don’t want or need. Wish the store manager would put an end to this and get back to be a store that sells goods and not services.
- RLRandy LucasJan 21, 20265.0Received excellent customer service today from Jason in plumbing. He went above and beyond to help remedy a kitchen drain issue and figure out the best solution. He took the time to pick out all the necessary parts and made sure I knew how to assemble them. I appreciated his dedication to his job and customer service. Thank you Jason!! Lowe’s is lucky to have you.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products can I find at Lowe's Home Improvement in Augusta, ME?
You can find a wide range of products including appliances, bathroom supplies, building supplies, flooring, garden tools, hardware, kitchen essentials, lighting, lumber, paint, patio furniture, plumbing supplies, tools, and more.
What are the Lowe's Home Improvement Augusta store hours?
The store is open Monday to Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM. Holiday hours vary with some closures.
Does Lowe's Home Improvement offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for your convenience.
How can I check the status of my order from Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates will be sent if your order status changes.
How do I return or exchange an item purchased at Lowe's?
Most items can be returned within 90 days with proof of purchase. Online purchases can start a return via Order History, and in-store returns can be processed at the customer service desk.
What payment options does Lowe's in Augusta accept?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa.
Which nearby places can I visit for coffee or a quick snack before or after shopping at Lowe's?
You can visit Starbucks nearby for coffee and snacks, or Pizza Hut Express for a quick meal, both conveniently close to Lowe's in Augusta.
Where can I find propane exchange services near Lowe's Home Improvement?
Blue Rhino Propane Exchange is located nearby for convenient propane exchange services.
Are there electronics or appliance stores near Lowe's in Augusta for complementary shopping?
Yes, Best Buy and Geek Squad are nearby for electronics and appliance needs, offering a variety of products that complement Lowe's offerings.
Does Lowe's offer installation services for products purchased in-store?
Yes, Lowe's provides various installation services including appliances, flooring, doors, cabinets, lighting, blinds, roofing, fencing, and more to help complete your projects.
Brand Certified Facts from Lowe's Home Improvement
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Certified March 01, 2026Yext Knowledge Graph
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