Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Auburn, ME Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
1,380 reviews
5 stars
722
4 stars
350
3 stars
144
2 stars
49
1 star
115
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while many employees are praised for their helpfulness, there are numerous complaints about poor service and unresponsive staff.
Product Availability
Customers appreciate the wide range of products available, but there are frequent reports of items being out of stock or not matching inventory listings.
Store Cleanliness
The store is generally noted for being clean and well-organized, although some customers mentioned specific areas needing attention.
Delivery Issues
Several customers reported significant problems with delivery and installation services, leading to frustration and cancellations.
Employee Assistance
While many customers had positive experiences with helpful employees, there are also complaints about difficulty finding assistance when needed.
- DLDanny LavoieNov 16, 20255.0Busy
- RRrcb361Nov 12, 20251.0Unable to get a hold of kitchen and cabinet department for two days straight. On hold for an hour plus. Calling HD instead.
- NMnate madduxNov 11, 20255.0I really appreciate the guys who cut the lumber for me. I’m a travel nurse on the road and had to fix the bed I’m sleeping in at the rental. Buying a table saw is too much but nails. a hammer and glue was in my budget. Thank you very much for helping me so I can get some sleep without having to take ibuprofen all day!
- PHPaula HamiltonSep 28, 20255.0This year Lowes had a pepper called Mad Hatter. Sweet, floral, PROLIFIC and super cute. Please carry these again!!
- ZSZachary SkinnerSep 15, 20251.0I ordered installation from them. They told me it was going to be delivered on Tuesday got text on monday saying that they won't be able to deliver until next Tuesday. Got another message from them on monday, saying that it's not going to be delivered on tuesday it will be delivered on wednesday. So I have canceled my order and I am ordering everything from Home depot .
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Auburn, ME?
You can find appliances, bathroom supplies, building materials, electrical items, garden tools, grills, hardware, lighting, lumber, paint, patio furniture, power tools, plumbing, storage solutions, tools, washers & dryers, windows & doors, and more at Lowe's Auburn store.
What are Lowe's Auburn store operating hours?
Lowe's Auburn is open Monday to Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM. Holiday hours may vary.
Does Lowe's in Auburn offer delivery and in-store pickup services?
Yes, Lowe's Auburn offers both in-store pickup and delivery services for your convenience.
How can I check the status of my order placed at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates will notify you about any changes to your order status.
What installation services does Lowe's Home Improvement provide?
Lowe's offers installation services for appliances, backsplashes, blinds, cabinets, carpets, countertops, decks, dishwashers, doors, garage doors, garbage disposals, generators, gutters, hardwood flooring, HVAC, laminate flooring, lighting, playsets, water heaters, sheds, shower doors, shutters, siding, sinks & faucets, smart home devices, tile flooring, toilets, vanities, vinyl flooring, washers & dryers, water filters, windows, roofing, fence, and flooring.
Which trusted brands are available at Lowe's Auburn store?
Lowe's carries trusted brands including GE, Whirlpool, LG, Samsung, Craftsman, Dewalt, Kobalt, Weber, Moen, Kohler, and more.
What payment methods does Lowe's Auburn accept?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa payments.
What nearby places can help customers access Lowe's Home Improvement easily?
Nearby Minute Key and minuteKEY locksmith services can assist customers who need key duplication or lock services when visiting Lowe's. Additionally, the Walmart Supercenter nearby offers extra shopping options and fuel access at the Walmart Fuel Station.
Are there dining options near Lowe's Home Improvement in Auburn?
Yes, Dunkin' is located nearby, offering coffee, donuts, and smoothie options which customers can enjoy before or after shopping at Lowe's.
What nearby financial services are available in the area around Lowe's?
Nearby financial service providers include Coinme ATM services, Western Union money transfers, Jackson Hewitt Tax Service, and OneMain Financial offering loans and investment services, providing convenient access for Lowe's customers needing financial assistance.