Store your belongings at Extra Space Storage on 1701 Belmont Ave in Windsor Mill, MD today! Our large selection of storage units, climate controlled units, electronic gate access, exceptional security, ADA compliant, covered loading bay, deliveries accepted, drive-in building, parking spaces, elevator access, military discount, wide drive isles, Wifi available, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Customers consistently praised the staff for their exceptional customer service, highlighting individuals like Shamia, Tira, Herbert, and Corey for their professionalism, friendliness, and willingness to assist.
Cleanliness
The facility received numerous compliments for being clean, well-organized, and well-maintained, contributing positively to the overall customer experience.
Efficiency
Many reviews noted the quick and seamless process of renting units, with customers appreciating the efficiency of staff in handling their needs.
Safety Concerns
A few customers raised concerns regarding safety mechanisms and repairs, indicating potential issues that may need addressing.
Pricing Issues
While initial pricing was viewed as affordable, some customers expressed dissatisfaction with unexpected rate increases after a few months.
KM
Kira Ming
2 days ago
5.0
Wonderful location! The staff was superb, and Shamia was so helpful. Very professional and clean, great experience signing up.
SB
Sonia Bocoum
Dec 20, 2025
5.0
I accompanied a friend to the Extra Space Storage facility, and I was truly blown away by the level of customer service we received. You don’t see this kind of care and professionalism much these days. From the moment we walked in, we were immediately greeted with a warm smile and made to feel genuinely valued.
The facility itself was exceptionally clean, well-organized, and welcoming, which only added to the great experience. The staff member Shamia was friendly, attentive, and went above and beyond to ensure everything was explained clearly and handled smoothly.
Even as someone who wasn’t the customer, I walked away impressed. This location sets the standard for exemplary customer service and truly makes you feel appreciated. Highly recommended!
YJ
Yvette Johnson
Dec 20, 2025
4.0
My representative was very nice and knowledgeable. I had the opportunity to see the unit I was renting which made a big difference in my decision as to how big of a unit I needed. The facility was clean and everyone was friendly. The whole process was seamless.
AF
Ariel Flajnik-Plitt
Dec 13, 2025
1.0
Disregard for safety and repairs of safety mechanisms. Probably a corporate issue, not local staff.
EG
Emmanuel Goba
Dec 9, 2025
5.0
Stupendous customer service experience. Couldn't be more happier.
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves Baltimore residents near Windsor Mill, West Hills, Woodlawn, Woodbridge, Lochearn, Hebbville, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located on Belmont Ave just off Security Blvd and I-695.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Are moving carts or dollies provided?
Nearly all Extra Space Storage facilities that offer indoor storage units with access through a hallway have push carts. If you need a push cart to transport your belongings, please let the facility manager know, and they will be happy to assist you.
Do you offer indoor storage?
Yes! Indoor storage units are a popular option at Extra Space Storage. These units are located in a building structure and provide a protected, enclosed space to store your belongings. Many prefer this type of storage due to the extra layer of separation from the outdoor elements.
What are the gate access hours for Extra Space Storage?
The gate is accessible daily from 6:00 AM to 10:00 PM.
Does Extra Space Storage offer climate-controlled units?
Yes, most facilities offer climate-controlled units for temperature-sensitive items alongside standard units.
Can I purchase packing and moving supplies at Extra Space Storage?
Yes, moving and packing supplies including boxes are available for purchase both online and at the facility.
What payment options does Extra Space Storage accept?
They accept American Express, Apple Pay, Cash, Check, Discover, Invoice, MasterCard, and Visa.
Is there an on-site manager to assist customers at Extra Space Storage?
Yes, there is an on-site resident manager available to help with your storage needs.
What special features does Extra Space Storage offer?
Features include electronic gate access, covered loading bay, deliveries accepted, drive-in building, elevator access, military discount, wide drive aisles, and WiFi availability.
Where is Extra Space Storage located?
It is located at 1701 Belmont Ave, Windsor Mill, MD 21244, just off Security Blvd and I-695.
Are there any nearby places to grab food before or after visiting Extra Space Storage?
Yes, McDonald's and Burger King are nearby, perfect for a quick meal when visiting the storage facility.
How can nearby services like Best Buy and Geek Squad assist customers at Extra Space Storage?
Customers can visit Best Buy for electronics needs and Geek Squad for automotive services, convenient for those moving or requiring related services during storage visits.
What nearby transportation and rental options can help customers reach Extra Space Storage?
Hertz Rent A Car nearby can assist with vehicle rentals, and gas stations like Exxon and Exxon & Mobil Stations provide convenient fuel options for customers.