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Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 4625 Joyce Pl in White Plains, MD today! Our large selection of storage units, climate controlled units, manager living on site, exceptional security, ADA compliant, deliveries accepted, parking spaces, elevator access, kiosk, military discount, wide drive isles and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
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Location
Hours
Reviews
4.9
631 reviews
5 stars
585
4 stars
24
3 stars
11
2 stars5
1 star6
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff members, particularly Kwame and Travaun, received high praise for their helpfulness, professionalism, and attentiveness.
Cleanliness
The facility is consistently described as clean, well-maintained, and secure, contributing to a positive customer experience.
Pricing Concerns
Several customers expressed dissatisfaction with frequent and significant price increases, leading to concerns about affordability.
Convenience
Customers appreciated the easy access to units, online reservation process, and availability of moving equipment like carts.
- CCChavonOct 25, 20255.0Best storage experience EVER! You get what you pay for. No bugs in my belongings. No rat /mice teeth marks on my boxes. The staff is amazing! (especially the gentleman with the black & gray beard lol—you know who you are). My household goods were in there for 1.5 years and I was able to come and go as I please. The hours of the facility were perfect for my lifestyle, move-out was simple, and I would entrust Extra Space Storage in White Plains, MD with my belongings again.
- CGCarlos GutierrezOct 10, 20255.0I purchased some auction units at this location. Man and I gotta say this is the best professional environment I've ever had at this location. He was even willing to wait for me to give me my deposit back. Not sure what his name is, but I was there on Friday Oct 10 2025. Whoever he is, he deserves a raise! Best employee award!
- JPJacob ParlettSep 22, 20251.0This place is a joke my rented a trailer from there for a one-way trip and when I went to drop it off at another U-Haul location three states away, they told me because of their mistake that they were going to charge me over $1,200 if I did not return the trailer to them. After driving back three states to deliver the trailer at their opening time that is stated online of 9:30 a.m. I was shocked to see that they did not open until 11:00 a.m. now and did not update anything online or in the receipt that also states that they open between 9:00 a.m. and 5:00 p.m. who I spoke to on the phone from complete self storage was rude inappropriate and made no consideration for their mistake
- MNMs. Q NealSep 15, 20255.0I was undecided on which storage provider I wanted to go with and after doing a little research I selected Extra Space Storage, which was a great decision. I went online to reserve my unit and when I say the process was seamless it was seamless. They thought of everything and even have dolly’s to transport your belongings to your unit. Chef’s 💋
- GRGregory ResslerJul 23, 20255.0Clean, convenient, accommodating. I appreciated being able to use the flatbed trucks.
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents of White Plains, St Charles, Bryantown, Waldorf, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located at the corner of Joyce Pl off Billingsley Rd.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Are moving carts or dollies provided?
Nearly all Extra Space Storage facilities that offer indoor storage units with access through a hallway have push carts. If you need a push cart to transport your belongings, please let the facility manager know, and they will be happy to assist you.
Do you offer indoor storage?
Yes! Indoor storage units are a popular option at Extra Space Storage. These units are located in a building structure and provide a protected, enclosed space to store your belongings. Many prefer this type of storage due to the extra layer of separation from the outdoor elements.
What are the access hours for Extra Space Storage in White Plains, MD?
Extra Space Storage is accessible daily from 6:00 AM to 10:00 PM, including weekends.
What types of storage units does Extra Space Storage offer?
They offer a large selection including climate-controlled units, indoor storage, and vehicle storage options to suit various needs.
Does Extra Space Storage provide moving and packing supplies?
Yes, Extra Space Storage offers a variety of moving and packing supplies both online and at the local facility for purchase.
Can I rent a storage unit online at Extra Space Storage?
Yes, you can reserve a storage unit online through their website and take advantage of promotions like up to 40% off.
Is there a manager living on-site at Extra Space Storage?
Yes, Extra Space Storage has an on-site resident manager to assist customers and enhance security.
What payment options are accepted at Extra Space Storage?
They accept American Express, Apple Pay, Cash, Check, Discover, Invoice, Mastercard, and Visa.
Are there any military discounts available at Extra Space Storage?
Yes, Extra Space Storage offers a military discount to eligible customers.
What should I know about gate and office hours at Extra Space Storage?
The office is open during the property hours to assist you, while the gate hours (6:00 AM - 10:00 PM daily) are when you can access your unit.
What nearby places can help me find or visit Extra Space Storage easily?
Nearby is 7-Eleven, a convenience store and gas station, which can serve as a landmark when locating Extra Space Storage at 4625 Joyce Pl.
Are there any fitness or entertainment venues near Extra Space Storage?
Yes, nearby fitness options include 301 Strong gym and New Frontier Jiu Jitsu martial arts club. You might visit them before or after stopping by Extra Space Storage.
What other services are close to Extra Space Storage that customers might find useful?
Recovery Centers of America Capital Region and Waldorf offer addiction treatment, which may be important community services nearby.