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Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 4625 Joyce Pl in White Plains, MD today! Our large selection of storage units, climate controlled units, exceptional security, ADA compliant, deliveries accepted, parking spaces, elevator access, kiosk, military discount, wide drive isles and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.9
649 reviews
5 stars
600
4 stars
25
3 stars
12
2 stars5
1 star7
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, helpful, and attentive, with particular mentions of employees like Kwame and Travaun.
Cleanliness
The facility is frequently described as clean, well-kept, and secure, contributing to a positive storage experience.
Pricing Concerns
Several reviews highlighted issues with significant price increases after initial rental periods, leading to dissatisfaction among some customers.
Convenience
Customers appreciated the easy rental process, accessibility of the facility, and helpful amenities like flatbed trucks and online management.
- DCDevontae Clark2 days ago3.0Decent and clean storage facility. Relatively easy process. All was good until (literally out of no where) my monthly rate doubled from ~$80 to over $160. I’m fully aware that prices are adjusted according to the going rate in the area and what not. But a whole 100% increase on the rate is flat out ridiculous and inexcusable in my opinion. Just OK experience with the company.
- JPJoann Pierre2 days ago5.0Kwame- Hope I spelled his name correctly, is wonderful to work with. I thank the Lord for him. If it wasn’t for him, my stuff would be put on and on eBay for sell. He’s is such a tremendous blessing to be working with, real, straight to the point. My experience with ExtraSpace has been great! I’m still renting with ExtraSpace until I move. Thank you again!
- LBlarry baruwaJan 5, 20264.0Was looking for a medium size storage room, I spoke to an employee about looking at one one, He took me to go and see the space it is nice and spacious. I started renting. Excellent Customer Service too.
- RJRichard JacksonJan 3, 20265.0so far i very pleased with the costumer service provided by the office at the white plains location they were prompt knowledgeable and very supportive in all my requests
- AIAaron Newby IIDec 21, 20255.0I have nothing but positive remarks for this storage facility. From the clean environment, to the responsive and understanding staff. This storage facility is a place I would always recommend to anyone. I accidently left my unit unlocked and the staff, who preforms their duties, found my unit unlocked during their scheduled checks. Secured the unit for me and called to update me as well. They are very responsive with customer service, anytime I have questions and concerns, I feel as I'm being understood and actually listened to with real solutions or explanations. In the age we live now, where customer service has become a shadow of it's former self. I'm glad that the staff here outshines all other examples.
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents of White Plains, St Charles, Bryantown, Waldorf, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located at the corner of Joyce Pl off Billingsley Rd.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Are moving carts or dollies provided?
Nearly all Extra Space Storage facilities that offer indoor storage units with access through a hallway have push carts. If you need a push cart to transport your belongings, please let the facility manager know, and they will be happy to assist you.
Do you offer indoor storage?
Yes! Indoor storage units are a popular option at Extra Space Storage. These units are located in a building structure and provide a protected, enclosed space to store your belongings. Many prefer this type of storage due to the extra layer of separation from the outdoor elements.
What are the access hours for Extra Space Storage in White Plains, MD?
Extra Space Storage is accessible daily from 6:00 AM to 10:00 PM, including weekends.
What types of storage units does Extra Space Storage offer?
They offer a large selection including climate-controlled units, indoor storage, and vehicle storage options to suit various needs.
Does Extra Space Storage provide moving and packing supplies?
Yes, Extra Space Storage offers a variety of moving and packing supplies both online and at the local facility for purchase.
Can I rent a storage unit online at Extra Space Storage?
Yes, you can reserve a storage unit online through their website and take advantage of promotions like up to 40% off.
Is there a manager living on-site at Extra Space Storage?
Yes, Extra Space Storage has an on-site resident manager to assist customers and enhance security.
What payment options are accepted at Extra Space Storage?
They accept American Express, Apple Pay, Cash, Check, Discover, Invoice, Mastercard, and Visa.
Are there any military discounts available at Extra Space Storage?
Yes, Extra Space Storage offers a military discount to eligible customers.
What should I know about gate and office hours at Extra Space Storage?
The office is open during the property hours to assist you, while the gate hours (6:00 AM - 10:00 PM daily) are when you can access your unit.
What nearby places can help me find or visit Extra Space Storage easily?
Nearby is 7-Eleven, a convenience store and gas station, which can serve as a landmark when locating Extra Space Storage at 4625 Joyce Pl.
Are there any fitness or entertainment venues near Extra Space Storage?
Yes, nearby fitness options include 301 Strong gym and New Frontier Jiu Jitsu martial arts club. You might visit them before or after stopping by Extra Space Storage.
What other services are close to Extra Space Storage that customers might find useful?
Recovery Centers of America Capital Region and Waldorf offer addiction treatment, which may be important community services nearby.