Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Westminster, MD Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
1,442 reviews
5 stars
845
4 stars
331
3 stars
111
2 stars
46
1 star
109
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and friendliness of the staff, with specific mentions of employees going above and beyond to assist.
Product Availability
Customers noted a good selection of products, particularly in the garden and home improvement categories, although some experienced issues with stock and availability.
Store Cleanliness
The store was frequently described as clean, organized, and easy to navigate, contributing positively to the shopping experience.
Checkout Experience
Several reviews highlighted frustrations with the self-checkout process and long wait times at the registers, indicating a need for improvement in this area.
Management Issues
There were multiple complaints regarding poor management and customer service experiences, particularly related to returns and order fulfillment.
- JDjohn doeNov 16, 20251.0I purchased two hot water heating elements and when I installed the one it had a bad gasket and leaked so when I went back to get a return, they wouldn’t let me inside at 8:01 to purchase a replacement because they closed at 8 PM and told me to come back at 6 AM. Terrible service and absolutely disgusting.
- NSNicole SchroederNov 15, 20255.0Found what we needed with no problem and the cashier was nice.
- KDK DOct 24, 20255.0Tom in flooring is extremely knowledgeable and helpful!!!! He explained everything to us thoroughly about flooring types.
- MRMinnie ReidlerOct 22, 20255.0You wanna know whats in the go to store for materials, house goods,anything you need to go to Lowe's. The workers are very friendly.
- WBWayne BakerOct 3, 20255.0Pattie was very helpful, knowledgeable and pleasant to interact with. I despise the self checkout and would much rather have abliving person to checkout than a annoying self checkout interface. Get it together Lowes management.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Westminster, MD?
You can find a wide range of products including appliances, bathroom supplies, building materials, flooring, garden tools, hardware, lighting, lumber, paint, patio furniture, power tools, plumbing supplies, and more.
What services does Lowe's in Westminster offer?
The store offers installation services for appliances, cabinets, flooring, doors, windows, HVAC, roofing, and more. They also provide appliance installation, home accessibility installation, and other onsite services.
What are the store hours for Lowe's Home Improvement in Westminster, MD?
Monday through Saturday: 6:00 AM to 9:00 PM; Sunday: 8:00 AM to 8:00 PM, with special holiday hours.
Does Lowe's in Westminster offer pickup and delivery options?
Yes, Lowe's offers both in-store pickup and delivery services for your convenience.
How can I check the status of my order at Lowe's?
You can check your order status online by entering your order number or by logging in to your MyLowe's account. Email updates will also be sent if your order status changes.
What payment options are accepted at Lowe's Home Improvement in Westminster?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa as payment methods.
Are there any nearby restaurants where I can eat before or after shopping at Lowe's?
Yes, nearby restaurants include Tommy's Sidewalk Cafe, Applebee's Grill + Bar, Starbucks, Ruby Tuesday, Panda Express, and Popeyes Louisiana Kitchen, offering a variety of dining options to suit different tastes.
What nearby services can help with key and locksmith needs close to Lowe's?
Several minuteKEY locations and Minute Key are near Lowe's, providing convenient key duplication and locksmith services.
Where can I find propane supply services near Lowe's?
Blue Rhino Propane Exchange is located nearby, offering reliable propane supply services for your grills and outdoor equipment needs.
What home improvement competitors are near Lowe's in Westminster?
The Home Depot is a nearby competitor offering home improvement, appliance, hardware, and building supplies, as well as tool and truck rentals.