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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Upper Marlboro, MD offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Lowe's Home Improvement
10440 Campus Way South, Upper Marlboro, MD
20774, United States
Hours
Reviews
4.0
1,528 reviews
5 stars
772
4 stars
371
3 stars
131
2 stars
57
1 star
197
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed feedback on customer service; some employees received praise for their helpfulness, while others were criticized for being unprofessional and unresponsive.
Employee Impact
Customers expressed disappointment over the loss of key employees who provided excellent service, highlighting the importance of knowledgeable and friendly staff.
Product Availability
While many customers found the store well-stocked, there were complaints about specific items being out of stock and difficulties in locating products.
Store Experience
Overall store experience varied; some customers enjoyed their visits due to helpful staff and good organization, while others faced long wait times and poor assistance.
- JBjesse bridgesDec 18, 20254.0My old go to before DC opened.....pretty good but I prefer the DC store
- SJSamantha JohnsonDec 1, 20252.0Today I went to Lowe’s to pick up some things I needed, and like always, I walked straight to the Hardware & Tools department looking for Johnny. Every time I came to this store, he was the one person I trusted — respectful, well-mannered, professional, and actually willing to help. You could tell he took pride in his job. He made customers feel valued. So when I asked for him today and found out he no longer works here, I was honestly shocked… and disappointed. It’s sad to see a big company like Lowe’s let go of the few employees who actually care. Johnny wasn’t just an employee — he was the reason many customers kept coming back. He greeted people with a smile, he knew his stuff, he smelled good, he looked sharp, and he treated everyone like their time mattered. Now the department feels completely different. I asked a young girl for help, and it was obvious she didn’t want to be there. No effort, no energy, no guidance. Just standing around. And that’s exactly what frustrates customers: the good ones leave, and the ones who don’t care stay. Lowe’s really needs to understand the value of employees like Johnny. They’re the ones who make the store feel welcoming. They’re the reason customers stay loyal. Losing someone like him is a reminder that companies should invest in the people who truly make a difference. Because today… Lowe’s didn’t just lose an employee. They lost the heart of great customer service.
- CTCHARLENE TUCKERNov 27, 20251.0Don't know i haven't been there 😕
- HDHillary DeaneNov 24, 20255.0Today my family and I came to get our Christmas tree and was graciously helped by Maruf. He was so kind, helpful and provided excellent customer service. It made our Holiday experience very enjoyable.
- CHConrad HollyOct 28, 20255.0Very good product location in store. I found an abundance of product very well organized.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Upper Marlboro, MD?
You can find appliances, bathroom supplies, flooring, gardening equipment, tools, lumber, grills, home décor, kitchen and bathroom remodeling products, and more at Lowe's Home Improvement.
What are the store hours for Lowe's Home Improvement in Upper Marlboro?
The store is open Monday to Saturday from 6 AM to 9 PM, Sunday from 8 AM to 8 PM, with special holiday hours on certain dates.
Does Lowe's Home Improvement offer delivery or in-store pickup?
Yes, the store offers both in-store pickup and delivery services for your convenience.
How can I check the status of my order from Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates are also sent when status changes.
What payment methods does Lowe's Home Improvement accept?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Are installation services available at Lowe's in Upper Marlboro?
Yes, Lowe's provides various installation services including appliances, flooring, doors, windows, HVAC, and more.
Does Lowe's provide recycling and repair services?
Yes, Lowe's offers recycling for electronics, light bulbs, and batteries. They also provide onsite service and repair.
What nearby places can I visit before or after shopping at Lowe's Home Improvement?
Nearby you can visit Minute Key for locksmith services, Jenny Craig Weight Loss Center for health support, or PetSmart for pet needs, providing convenient stops near Lowe's.
Is there a nearby place to get your car keys duplicated near Lowe's?
Yes, Minute Key is located near Lowe's and offers key duplication and locksmith services, making it convenient if you need keys while shopping.
Are there any real estate services located close to Lowe's Home Improvement?
Yes, several real estate agents and services such as The Heyward Homes Team and Bowie Real Estate are nearby, which can be helpful if you're exploring home improvement alongside real estate options.