Extra Space Storage

Reviews

• WC

  Wanda Cowans

  2 days ago
  5.0
  Today was my first day using this facility and my first impression was, this is “Awesome”, especially after talking with the young lady in the office who was very polite and helpful in getting me acclimated.. I’m sorry I cannot remember her name however, her customer service skills were excellent! I felt a real concern as she explained the where and how’s of this facility. She indicated for me to push the button if I needed any assistance or had questions and she would be more than happy to assist me. The storage areas are clean, with carts available for easy access to and from your storage unit. There is also lots of available parking. I would certainly recommend this location to anyone in need of a storage facility!
• SS

  Silas T. Smith

  6 days ago
  5.0
  Extra Space Storage just opened in our Bowie, MD neighborhood, and I’m impressed already. The facility is clean, secure, and well-organized, with easy access and helpful staff who make the whole process simple. A solid addition to the community for anyone needing safe, reliable storage. The digital access is top tier.
• MG

  Ms. GDB

  6 days ago
  5.0
  Where do I begin when describing the exceptional customer service Ms. Denia consistently provides? I first spoke with her over the phone, and her vibrant, welcoming personality immediately stood out. I had been waiting for the store to open and told her I would stop by later that afternoon, which happened to be the very first day of its opening. During our call, I explained the type and size of storage unit I needed, as well as my preference for being close to the entry door. When I arrived at the store, Ms. Denia was just as welcoming in person as she was on the phone. She answered all of my questions, gave me a tour, and guided me to the unit she had selected for me to view—it was perfect. I signed the contract to rent the unit that same day. Each time I visit, she greets me with a warm smile and asks how she can assist me that day. Ms. Denia’s excellent customer service, professionalism, and wonderful personality are true assets that will continue to attract customers to Extra Space Storage—or anywhere else she chooses to be. As long as Ms. Denia remains at this new Upper Marlboro, MD location, I will certainly refer all of my friends and family to her.
• JC

  Jeffrey Clark

  Nov 6, 2025
  5.0
  From the moment I walked in, Denia and Heyvette delivered an exceptional level of customer service that truly exceeded all expectations. Their professionalism, and attention to detail transformed a routine storage rental into a seamless and pleasant experience. Denia and Heyvette are true standouts in customer service, and I’m incredibly grateful for their outstanding support.
• CH

  Charles Hackley

  Nov 4, 2025
  5.0
  I had the absolute pleasure of meeting Denia at Extra Space Storage in Bowie, MD, and she was truly amazing! From the moment I walked in, she offered a warm and genuine welcome, along with a full tour of the facility. Her professionalism, knowledge, and friendliness stood out immediately. As the Association Manager for the community next door, I was so impressed by the cleanliness, organization, and customer service that I shared a notice with all our homeowners encouraging them to utilize this facility. It’s clear that Denia takes great pride in what she does, and it shows in every interaction. Highly recommend both Denia and Extra Space Storage Bowie — an outstanding experience all around!

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