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Extra Space Storage
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Extra Space Storage

4.9
(1206 reviews)

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 1 E Joppa Rd in Towson, MD today! Our large selection of storage units, climate controlled units, exceptional security, ADA compliant, covered loading bay, deliveries accepted, multiple entrance/exit gates, parking spaces, elevator access, personal access hour, security access to your floor only, wide drive isles, retail space available, loading dock, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
1 E Joppa Rd, Towson, MD
21286, United States

Hours

Reviews

4.9
1,206 reviews
5 stars
1,159
4 stars
29
3 stars
5
2 stars
2
1 star
11

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff members, particularly Lynne and Brianna, received high praise for their friendliness, helpfulness, and professionalism, making the rental process seamless and enjoyable.

Cleanliness

The facility is consistently described as clean, well-maintained, and secure, contributing to a positive customer experience.

Efficiency

Customers noted the quick and easy setup process for renting storage units, with many expressing satisfaction with the speed of service.

Overall Satisfaction

Many reviews highlight a strong overall satisfaction with the service provided, recommending the facility for its excellent customer care and reliable storage options.
  • RC
    Robin Cherry
    4 days ago
    5.0
    Lynn & Blake were very helpful with assisting in moving in. Great customer service & the unit was perfect
  • RB
    Ricardo Benitez
    Feb 18, 2026
    5.0
    It was wonderful working with Lynn and Bree. They were Very kind, Compassionate, helpful, And very professional at what they do. Not only with the KUSTOM crew, but with their clients as well
  • EE
    Erock501
    Feb 8, 2026
    5.0
    I was there yesterday ngl can’t remember her name but this was around 3:30ish it was only two people there anyway service was good got me in and out and gave me multiple options
  • DB
    Denise Brown
    Feb 6, 2026
    5.0
    The best service ever. Kind, friendly and respectful. Always informative. Been with them for years. Love it here. Very Clean and quiet. Ms Lynne Gunning is one of a kind and needs a Gold Metal for all her great works. Thanks staff.
  • SK
    S Knight
    Jan 29, 2026
    5.0
    The team at 1 E Joppa Rd has always been wonderful ever since the initial leasing process, which all went smoothly. All of my questions/concerns are always answered & addressed thoroughly. In addition, when it comes to the financials, they have worked with me. They’ve made me feel like we are on the same team, rather than just landlord and tenant. Lynne has been awesome, and her attentiveness to me, shown through follow-up and follow-through are unmatched. I should also mention that I have never seen one pest or any evidence of any pests in my unit. Contrasting that with my horrible experiences at an unaffiliated storage company, this location has been a godsend. I’m never scared of what I might find when I visit my unit, and that sense of peace is priceless.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.

Brand Certified Facts from Extra Space Storage

Extra Space Storage partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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