Extra Space Storage

4.9
1187 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 1 E Joppa Rd in Towson, MD today! Our large selection of storage units, climate controlled units, exceptional security, ADA compliant, covered loading bay, deliveries accepted, multiple entrance/exit gates, parking spaces, elevator access, personal access hour, security access to your floor only, wide drive isles, retail space available, loading dock, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

  • Credit cardAvailable
  • DebitAvailable

Location

Extra Space Storage
1 E Joppa Rd, Towson, MD
21286, United States

Hours

Reviews

4.9
1,187 reviews
5 stars
1,140
4 stars
29
3 stars
5
2 stars
2
1 star
11

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff members, particularly Lynne and Brianna, received high praise for their friendliness, helpfulness, and professionalism, making the storage process smooth and stress-free.

Cleanliness

The facility is consistently described as clean, well-maintained, and secure, contributing to a positive customer experience.

Efficiency

Customers noted the quick and easy process for renting units and accessing the facility, highlighting the seamless experience from registration to move-in.

Accessibility

The location is appreciated for its convenient access and ample parking, making it easy for customers to move in and out.
  • PV
    Prince VerB
    Dec 17, 2025
    5.0
    Lynne was courteous, helpful and very welcoming. She made the process simple and efficient. Definitely recommend seeing her for all your storage needs.
  • DW
    D. Walk
    Dec 13, 2025
    5.0
    Brianna was awesome and provided exceptional customer service.
  • TG
    Travis G.
    Dec 11, 2025
    5.0
    Brianna was very helpful with the countless amount of questions I had about possibly switching to a bigger unit and everything that comes along with that. Whether it was the questions I had in person or the two extra phone calls I had to make to her, she was very kind and thorough during the process. Most importantly, she was a great representative for the company and made my experience today effortless.
  • SB
    Shanae B
    Dec 1, 2025
    5.0
    Not only is the space always clean, fresh and safe from all outside weather, the team is great. Lynn is always helpful and kind but everyone will help you! Couldn’t have made a better storage choice and I’ve been using it over a year.
  • 46
    4d4 658
    Nov 29, 2025
    5.0
    I recently rented a storage unit for the second time at this location, and once again, the process was a breeze. Lynne is incredibly patient and friendly and answered all my questions (as was Jordan the first time around). Furthermore, the facility is very clean and secure. Given the level of service and the accessibility, going back to the facility is a no-brainer for anyone needing solid storage options.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.