Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Timonium, MD Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Feedback on customer service is mixed; while some employees are praised for being helpful and friendly, others report poor service and long wait times.
Product Availability
Customers frequently mention issues with product availability and discrepancies between online inventory and in-store stock.
Installation Issues
Many reviews highlight significant problems with installation services, including delays, poor communication, and unsatisfactory handling of issues.
Store Environment
The store is generally described as clean and well-organized, with a good selection of products, although some customers find it overwhelming.
Pricing Concerns
Several customers noted that prices can be high, and there are complaints about false advertising related to pricing.
MF
Melvin Fillmore
Nov 15, 2025
5.0
FRIENDLY STAFF AND SERVICE CLEAN RESTROOM 🚻
LR
lynn r
Nov 10, 2025
5.0
An employee at the Timonium Lowes, Camryn, was very helpful in finding a specific item. He went out of his way to be of assistance and to go the extra mile.
MA
Matt Attman
Nov 8, 2025
2.0
The employee at self check out was super rude when I told her I wasn’t interested in signing up for a Lowe’s credit card
MP
myles poland
Nov 7, 2025
5.0
This store is great but the best part of my visit there is always barb at the self checkout.
MG
Marie Garrett
Nov 7, 2025
5.0
Michael (Paint Dept) was knowledgeable and took time with product and usage explanations.
He was absolutely an example of Great Customer Service!
Thank you Michael for your help and time!
Marie Garrett
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Timonium, MD?
Lowe's offers a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more.
What are the store hours for Lowe's Home Improvement in Timonium, MD?
Lowe's is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM, with special holiday hours on select dates.
Does Lowe's in Timonium offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for your convenience.
How can I return or exchange an item purchased at Lowe's?
Most items can be returned within 90 days. Online purchases can be returned by starting a return in your Order History. In-store returns require proof of purchase at the customer service desk.
Which payment methods are accepted at Lowe's Timonium store?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa as payment options.
Does Lowe's provide installation services for products?
Yes, Lowe's offers a variety of installation services including appliances, backsplashes, blinds, cabinets, countertops, decking, flooring, doors, and more.
Are there any recycling services available at Lowe's Timonium?
Yes, Lowe's provides recycling for electronics, light bulbs, and batteries.
How do I check the status of my order from Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe’s account. Email updates are also sent if your order status changes.
What nearby places can I visit around Lowe's Home Improvement in Timonium?
Nearby you can find Minute Key for locksmith services, Blue Rhino Propane Exchange for propane supplies, and Sam's Club for wholesale groceries and more. These locations can complement your home improvement needs and errands.
Is there a good place nearby Lowe's in Timonium to grab a bite after shopping?
Yes, Wild Dogs Gourmet Hot Dogs and Royal Kitchen, which offers Middle Eastern and Pan Asian cuisine, are nearby and popular dining options after your shopping trip.
How can nearby businesses like Minute Key help customers of Lowe’s in Timonium?
Minute Key provides key duplication and locksmith services, which can be helpful if you need to replace or duplicate keys for home improvement projects while shopping at Lowe’s.