Extra Space Storage

4.9
923 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 10839 Georgia Ave in Silver Spring, MD today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, exceptional security, ADA compliant, deliveries accepted, multiple entrance/exit gates, non climate controlled units available, parking spaces, elevator access, personal access hour, kiosk, military discount, wide drive isles, vehicles are allowed in drive-up units, solar site, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
10839 Georgia Ave, Silver Spring, MD
20902, United States

Hours

Reviews

4.9
923 reviews
5 stars
886
4 stars
20
3 stars
9
2 stars
2
1 star
6

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff, particularly Steven and Erik, received high praise for their helpfulness, professionalism, and friendliness.

Cleanliness

The facility is consistently noted as clean and well-maintained by multiple customers.

Pricing Issues

Some customers expressed dissatisfaction with unexpected price increases and perceived discrepancies in advertised rates.

Limited Access

Several reviews mentioned frustration with the facility's limited access hours, particularly the 10 PM closing time.
  • TI
    Teresa Ichniowski
    5 days ago
    5.0
    The onsite manager, Steven, is friendly and helpful!
  • MB
    Mayra Jimenez Bonnet
    Dec 2, 2025
    5.0
    5 star service and location, always a smooth experience with Erik at any of the locations I have had units in. Thank u
  • DS
    Dennis Shrader
    Dec 2, 2025
    5.0
    I rented from this facility about a year ago and had a great experience. I came back once again and Erik remembered me somehow and was super helpful and professional. He greeted me as soon as he saw me and we talked for a bit about how things have been for the past year and made a great connection once again. Great customer service and very welcoming.
  • SS
    S S
    Nov 23, 2025
    1.0
    Absolutely do not use. Also has Mice found droppings in the bins in my unit. The "Price Specials" they advertise for cheap rates isnt as cheap as advertised. They offer "different online rates than over the phone". Seemed really helpful initially the office staff seems okay. Theres a price creep it was supposed to be $280 and suddenly increased to $294 without warning or prior notice. Its not worth it. My issue is that this storage is not 24hrs and it closing by 10p makes it extremely limited. In the nicer neighborhoods their storages are 24hrs. They dont donit at this one one because they treat people as if they are homeless and will try to live in them. I was harassed twice about staying past the 10p. The first time was the car and I didnt know the gate wont let you out. The second time I left the car out they were going to call a tow truck and the guy said I had to leave cant be on the premise at all after 10p. They then called and harassed me the next day. I will be removing my items from this place asap. Its also very old and dingy. Go to a different location.
  • SM
    Scott Miller
    Nov 21, 2025
    5.0
    I am checking out today after several years renting here. It is safe and in such a convenient location. The grounds were spotless with the manager was personally picking up trash on the property. Steven was really friendly and helpful. I would use this place again in the future.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.