Extra Space Storage

4.9
580 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 8001 Newell St in Silver Spring, MD today! Our large selection of storage units, climate controlled units, electronic gate access, exceptional security, ADA compliant, covered loading bay, deliveries accepted, heated loading bay, military discount, loading dock and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
8001 Newell St, Silver Spring, MD
20910, United States

Hours

Reviews

4.9
580 reviews
5 stars
556
4 stars
16
3 stars
0
2 stars
1
1 star
7

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff, particularly Carlton and Dion, for their exceptional and friendly service.

Cleanliness

The facility is generally reported as clean and well-maintained, although there were some complaints about pest issues.

Convenience

The location is noted for its convenience and ease of access, making it a preferred choice for many customers.

Overall Experience

Most customers expressed satisfaction with their overall experience, highlighting smooth processes and helpful staff.
  • PO
    Paul O'Connell
    Jan 2, 2026
    5.0
    Silver Spring Newell St location was convenient to me and helped while I was packing for a move. Carleton was friendly and very helpful. I highly recommend using this location if you need some temporary storage.
  • DD
    Damaged- Dollar
    Jan 2, 2026
    5.0
    Excellent service and easy move In! Best I’ve had in DMV! Recommend to anyone looking
  • ES
    Edward Simpson
    Dec 20, 2025
    5.0
    Carlton was amazing. Moving can be extremely challenging and unpredictable, but he made those unplanned moments more enjoyable. Excellent service.
  • DD
    dylan
    Dec 10, 2025
    5.0
    Carlton was SO helpful!! We needed the lock cut off due to a missing code and he didn’t even hesitate. Although it was a quick move he didn’t make it short but easy and smiles all around!
  • DJ
    Dennis Jones
    Dec 3, 2025
    5.0
    I have been a longstanding patron of the facility and customer service have been first-rate throughout my experience. The professionalism of the staff, cleanliness of not only the storage space, but also the entire facility, entry accessibility, and availability of accessories to assist in the movement of items have been consistently superb. The store manager, Carlton, keenly exemplifies the foregoing points about the staff, including extending courtesy, knowledge, and skills all of which he conveys to the customer in a congenial manner. Furthermore, the Extra Space App has added immensely to the customer experience for interactions both on and off site.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.