The Container Store

4.3
412 reviews

About

Home Goods StoreCloset RemodelerOffice Supply StoreShelving StoreHome FurnitureKitchen Accessories
Shop at your Rockville, MD Container Store for storage & organization solutions in your living spaces at home. Design Custom Closets & Shelving Solutions in your Rockville area

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • DebitAvailable
  • Mobile paymentsAvailable

Location

The Container Store
1601 Rockville Pike, Rockville, MD
20852, United States

Hours

Reviews

4.3
402 reviews
5 stars
234
4 stars
109
3 stars
33
2 stars
11
1 star
15

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting their knowledge and willingness to assist.

Product Quality

While the store offers a wide variety of storage solutions, some customers reported issues with damaged items and dissatisfaction with the quality of certain products.

Pricing

Customers frequently noted that the prices are higher than competitors, with some expressing that the items are overpriced.

Store Experience

The store is generally described as clean and well-organized, but some customers experienced long wait times and issues with stock availability.

Design Services

Feedback on design services was mixed, with some customers having positive experiences while others reported inaccuracies and poor communication.
  • SF
    Susan Felsen
    Dec 5, 2025
    5.0
    Really nice store. Good customer service.
  • EF
    Emily French
    Nov 8, 2025
    5.0
    Sophia did an amazing job designing our Elfa entryway system, she was patient and knowledgable! Even the register folks were very courteous as I had to return and exchange some components. We had a really good experience and now have a muc more organized entryway!
  • EV
    Ehrald Villaver
    Oct 27, 2025
    1.0
    I went to container store to buy some stuffs. It was not busy at all. There was one attendant in the counter to help the four customers which I’m one of them and I’m the last. The first lady on the line probably returning an item which was understandable. The other attendant whose slim guy came to help his colleague. He used another station. He called the next lady and helped her out. The lady seems in front of me didn’t want to move to another line and preferred to just stay. So, I moved and went to the guys cashier to pay right after he helped the lady cause no one was in there. When it’s my turned he didn’t help me first but he called the lady first from the other line cause she was lined up before me from the other line. My thought here is you could just check me out first before the lady since I moved first. I preferred to moved to another line and she didn’t. Stayed in her line. I waited for her to moved. And he literally called the lady to moved to get helped before me. I’m not going back to get my stuffs in there. I don’t like their style.
  • AN
    Ayat Zadeh (Nii)
    Sep 27, 2025
    5.0
    Found what I was looking for my storage. Sign up for the discount card
  • JS
    Jean Simpson
    Aug 22, 2025
    5.0
    Great place!

Frequently Asked Questions About The Container Store

What are the fulfillment options at your stores?

We offer free store pickup at all our locations. Simply order online and select store pickup at checkout.

Do you offer special financing?

Yes, we offer special financing with The Container Store Credit Card. You can apply online at containerstore.com/credit-card.