Extra Space Storage

4.9
1090 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRV Storage FacilityRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 11850 Parklawn Dr in Rockville, MD today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, exceptional security, ADA compliant, deliveries accepted, non climate controlled units available, parking spaces, personal access hour, RV parking, golf carts available, kiosk, military discount, wide drive isles, vehicles are allowed in drive-up units, solar site, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
11850 Parklawn Dr, Rockville, MD
20852, United States

Hours

Reviews

4.9
1,090 reviews
5 stars
1,038
4 stars
34
3 stars
6
2 stars
3
1 star
9

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff, particularly Debbie and Erik, for their helpfulness, professionalism, and excellent service.

Cleanliness

The facility is consistently described as clean and well-maintained, contributing to a positive customer experience.

Pricing Concerns

Several reviews mentioned dissatisfaction with price increases after initial promotional rates, indicating a potential issue with transparency in pricing.

Overall Experience

Most customers reported a positive overall experience, highlighting the ease of renting and the quality of service.
  • SL
    Samantha Labastida-Resendiz
    Dec 30, 2025
    5.0
    I’ve gone to a few different sites and this Rockville location has been the best one! Highly recommend!!
  • TT
    TheVigo9
    Dec 29, 2025
    5.0
    Great experience with Erik
  • FH
    Franciso Hernandez
    Dec 22, 2025
    5.0
    Erik was helpful
  • AS
    Abdoul Soumahoro
    Dec 19, 2025
    5.0
    Very nice people. Great rate and storage . I will definitely recommend this to anyone
  • BX
    BM36HB X
    Dec 2, 2025
    2.0
    I was at this facility for 11 months. I was banned because I simply didn’t tolerate the disrespectful behavior from the managers. A lot of these places love to “gaslight”. And that doesn’t fly They at least returned my money but I was involved in a hit and run situation where the cameras caught my assailants attempting to batter me and Jonathan And Erick along with the “images” on the camera apparently don’t show “anything”. At least according to the person who owes me money from this location a tenant called Edwin Cabrera and his boys. I will notify the better business berue and make a few phone calls for the delinquents in particular who hit my vehicle and some. If they think they walk Scott’s free. Good luck

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.