Brand Certified
Capital Hot Tubs & Saunas
4.7(292 reviews)
Certified by Capital Hot Tubs & Saunas • Feb 22, 2026
Business Details
614 South Stonestreet Avenue, Rockville, MD
20850-4112, United States
Certified by Capital Hot Tubs & Saunas • Feb 22, 2026
(240) 252-7964
Certified by Capital Hot Tubs & Saunas • Feb 22, 2026
About
Certified by Capital Hot Tubs & Saunas • Feb 22, 2026
Hot Tub StoreSauna StoreSwimming Pool Contractor
Location
Certified by Capital Hot Tubs & Saunas • Feb 22, 2026
Capital Hot Tubs & Saunas
614 South Stonestreet Avenue, Rockville, MD
20850-4112, United States
Hours
Certified by Capital Hot Tubs & Saunas • Feb 22, 2026
Reviews
4.7
292 reviews
5 stars
260
4 stars
15
3 stars3
2 stars1
1 star
13
What are people saying?
AI-generated from recent customer reviews
Sales Experience
Customers consistently praised Nick and other sales staff for their professionalism, knowledge, and helpfulness throughout the purchasing process.
Customer Service
While many customers reported positive experiences with service technicians like Matt, there were significant complaints about poor communication and follow-up regarding issues after purchase.
Product Quality
Customers expressed mixed feelings about the quality of hot tubs, with some experiencing issues shortly after purchase, while others reported long-lasting satisfaction with their products.
Delivery and Installation
The delivery and installation teams received high marks for professionalism and efficiency, although there were some complaints about delays and lack of communication.
- FCFrank CzworkaDec 19, 20255.0Nick and the team at Capital Hot Tubs were fantastic. Seamless and professional experience from the showroom through installation of the sauna. If you are considering a sauna - get a hold of Nick C. at Capital and he will set you up. The family loves the sauna - can’t believe we’ve waited this long! Thanks Nick!!
- MHMike HollarDec 7, 20255.0I had a great experienxe at Capital Hot Tubs. Nick has been extremely helpful throughout the entire process!
- GGGlenroseDec 1, 20255.0I have just purchased my third Hot Springs hot tub, from Nick Caparell, in the Rockville location. My last one lasted over 20 years, and I purchased this one over the phone from out-of-state. Nick guided me wonderfully through the remote purchase decisions. He displayed excellent knowledge, patience, and good humor over our several phone calls. I am glad to see that Capital Hot Springs is still the highly professional company I have always found it to be.
- DDDadNov 25, 20255.0Nick did a fabulous job taking care of me by selling a two-person hot tub that I plan on placing in our sun room. He directed me to exactly what I needed quickly and effectively. He treated me fantastic. Nick is a great employee for Capital Hot Tubs!
- ELEric LantzOct 28, 20255.0Matt is the greatest, very thoughtful and thorough!
Brand Certified Facts from Capital Hot Tubs & Saunas
Capital Hot Tubs & Saunas partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number