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Blinds To Go

4.2
(140 reviews)

Business Details

12204 Rockville Pike, Rockville, MD
20852, United States
(240) 292-4477
https://www.blindstogo.com/stores/rockville-store/

About

Window Treatment StoreBlinds ShopDraperies & CurtainsInterior DesignerHome Improvement Store
This custom shutters, drapes, blinds and shades location is now open in Maryland. Located in Rockville, this concept showroom features interactive product displays and expert Design Consultant that are skillfully trained to help guide you with your window decorating project. We carry a large selection of custom-made window treatments and you can count on getting the very best red carpet customer service.

Details

  • DeliveryAvailable
  • DebitAvailable
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

Blinds To Go
12204 Rockville Pike, Rockville, MD
20852, United States

Hours

Reviews

4.2
140 reviews
5 stars
104
4 stars
9
3 stars
1
2 stars
5
1 star
21

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, knowledgeable, and helpful throughout the buying process, particularly highlighting individuals like Marco, Elena, and Donnie.

Installation Experience

Most reviews noted that the installation process was efficient and professional, with technicians completing installations quickly and leaving no mess.

Product Quality

Customers expressed satisfaction with the quality of the blinds and shades, noting that they fit well and looked great once installed.

Communication Issues

Several customers reported poor communication regarding order status, delays, and scheduling, leading to frustration and dissatisfaction.

Mixed Experiences

While many had positive experiences, some customers faced significant issues with incorrect orders, delays, and customer service failures, indicating inconsistency in service.
  • SK
    samantha kimball
    1 day ago
    5.0
    Elena was very professional and great to work with! She showed us a beautiful selection of fabrics to use for roman shades. Very trustworthy and informative. Will absolutely be working with her again!
  • CE
    Christopher Ellis
    2 days ago
    5.0
    This was a very positive experience! We came here on a recommendation from our friends. Regine Gabriel was very helpful and answered all our questions. This was my first time buying blinds and my wife and I were both very pleasant with the existence from entrance to exit.
  • SN
    Severa Navarro
    4 days ago
    5.0
    We had such a wonderful experience working with Elena, our blinds consultant, for our newly renovated home. From the very beginning, she was thoughtful, knowledgeable, and incredibly patient as we worked through options for every window in the house. She truly listened to what we were trying to achieve and helped guide us toward selections that elevated the space while staying practical for everyday living. Her communication was excellent throughout the entire process; clear timelines, proactive updates, and quick responses to any questions we had. Everything arrived and was installed exactly as promised, and the finished result is absolutely beautiful. The blinds fit perfectly and really complete the look of our home. It’s rare to find someone who combines design expertise with such strong organization and follow-through. We’re so grateful for her guidance and would highly recommend her to anyone looking for both style and a seamless experience.
  • KC
    Kimberly Carter
    Feb 18, 2026
    5.0
    I’ve been working eith Blinds to Go to replace all the blinds in my home for a couple years now. But this time around I had the opportunity to work with Elena. She gave me incredible advice of what would look good for every space in my home and I truly appreciated that. Elena was very professional and knowledgeable. Will definitely be working with Blinds To Go again, specially with Elena.
  • AB
    Amy Brink
    Feb 17, 2026
    4.0
    Elena was very nice. She communicated with me about when she would arrive and she was punctual. I knew what I wanted for the blinds, and she didn’t try to sell me anything different. She was even friendly with my dog. She arranged for the measuring to be done at my convenience, the following day. If the measuring and installation goes as well as the appointment today, I will be very satisfied with using this company.

Brand Certified Facts from Blinds To Go

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Certified February 22, 2026Yext Knowledge Graph
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