Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful throughout the buying process, particularly highlighting individuals like Marco, Elena, and Donnie.
Installation Experience
Most reviews noted that the installation process was efficient and professional, with technicians completing installations quickly and leaving no mess.
Product Quality
Customers expressed satisfaction with the quality of the blinds and shades, noting that they fit well and looked great once installed.
Communication Issues
Several customers reported poor communication regarding order status, delays, and scheduling, leading to frustration and dissatisfaction.
Mixed Experiences
While many had positive experiences, some customers faced significant issues with incorrect orders, delays, and customer service failures, indicating inconsistency in service.