Business Details
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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Pocomoke City, MD offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
1,010 reviews
5 stars
527
4 stars
274
3 stars
89
2 stars
32
1 star
88
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed experiences with customer service; some staff were praised for being helpful and friendly, while others were criticized for rudeness and lack of knowledge.
Delivery Issues
Numerous complaints about delivery problems, including delays, damaged items, and poor communication regarding delivery schedules.
Product Availability
Customers reported inconsistencies in product availability and issues with inventory management, leading to frustration.
Store Environment
The store is generally seen as clean and well-organized, but some customers noted it can be understaffed, making it difficult to find assistance.
- SHSandra Howard1 day ago5.0Great service from Jamire! 75 year old me was on next isle over, we couldn't see each other, but I just said "sir?" And he immediately came around the corner with a big beautiful smile! Helped me load heavy stuff I couldn't. Treasure this employee! Friendly, courteous service is getting too rare.
- GHGary HicksDec 2, 20251.0Went there to buy a stove and dishwasher. All the sales person and manager wanted to do was upsell. They tried to talk us into bundling a refrigerator with the purchase and we didn't need one. They couldn't figure out how to ring it up. We paid for the delivery and installation. They called and set up a time for delivery. That day they called and said they only had one in the store and sold that earlier in the day so they didn't have one for us. So basically we don't know when are purchase will be delivered. I have to arrange another day off work to accommodate their mistake. They have a device that tells them if they are in stock and they still couldn't get it right. They were so interested in upselling that they couldn't do the simplest thing and take care of the customer. Since posting this I read more reviews. There seems to be a lot of problems with delivery and installation. I'm guessing after the sale they really don't care as much.
- KTK.J TNov 29, 20255.0I would like to give a big shout out to David Dobbs. He not only designed my new kitchen but listened to my every wish and offered some great design ideas. He stayed well within my budget and went far beyond my expectations. I couldn't ask for a better designer. If you're in the Pocomoke Maryland area and are in the market for a new kitchen I highly recommend making an appointment to talk to David Dobbs. I would also like to compliment the associates in appliances and kitchen department for being so professional. When David wasn't available they were so professional and helpful or was like being helped by close friends. Great Job Pocomoke Lowes!!!!
- GGGaryOct 19, 20251.0As far as I'm concerned, I have never had a worst shopping experience. Now I've just relocated from CALIFORNIA. IVE NEVER HAD TO GO TO 5 DIFFERENT DEPARTMENTS TO GET THE CORRECT ANSWER. WHEN I GOT THAT ANDWER, THE PRODUCT WAS NOTHING LIKE I HAD EXPLAINED. I'm not impressed.
- JJJOYOSep 27, 20255.0I had an amazing experience at Lowe’s thanks to Jamire. I called more than 10 times with different questions, and every single time he was patient, helpful, and answered with a huge smile in his voice. Because of his outstanding service and knowledge, I felt confident in what I was buying and ended up spending over $1500. Jamire went above and beyond to make the whole process easy and stress free. Lowe’s is very lucky to have him on their team I’ll definitely be coming back because of the excellent service he provided!
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Pocomoke City?
You can find appliances, bathroom supplies, building materials, electrical supplies, flooring, garden tools, grills, lighting, lumber, paint, plumbing, tools, and much more at Lowe's Home Improvement.
What are the store hours for Lowe's Home Improvement in Pocomoke City?
Lowe's is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 7:00 PM. Holiday hours vary with some closures, so check in advance.
Does Lowe's Home Improvement offer delivery and pickup services?
Yes, Lowe's offers in-store pickup and delivery services to make shopping more convenient.
How can I return or exchange an item purchased from Lowe's?
Most items can be returned within 90 days. Online purchases can be returned by starting a return in your order history, and in-store returns require proof of purchase at the customer service desk.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
What installation services does Lowe's provide?
Lowe's provides installation services for appliances, cabinets, flooring, decking, lighting, plumbing fixtures, windows, doors, HVAC, roofing, and more to meet your home improvement needs.
Can I find assistance in languages other than English at Lowe's?
Yes, Lowe's offers services in English and Spanish, with in-store translation services available for other languages.
What nearby places can I visit before or after shopping at Lowe's Home Improvement in Pocomoke City?
Nearby you can visit Starbucks for coffee or refreshments, Ruby Tuesday for dining, and Coastal Fields Boutique for shopping. These places provide convenient options for breaks during your trip.
Is there another hardware store near Lowe's in Pocomoke City if I need additional supplies?
Yes, nearby hardware stores include Ace of Eastern Shore Inc, Harris Ace Hardware, and Ace Hardware, offering more options for your building supplies and tools.
Are there any nearby services for key cutting or locksmith needs near Lowe's?
Minute Key, a nearby key and locksmith service, is conveniently located close to Lowe's for your key cutting or lock-related needs.