Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Pocomoke City, MD Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
1,005 reviews
5 stars
525
4 stars
274
3 stars
89
2 stars
31
1 star
86
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for their helpfulness, others are criticized for being rude or unhelpful.
Delivery Issues
Numerous complaints about delivery services, including delays, damage to products, and poor communication.
Product Availability
Customers frequently mention issues with product availability and inventory accuracy, leading to frustration.
Staff Knowledge
While some staff members are noted for their knowledge and assistance, others lack training and product knowledge, impacting customer experiences.
Store Environment
The store is generally described as clean and well-organized, but some customers report it being understaffed.
- GGGaryOct 19, 20251.0As far as I'm concerned, I have never had a worst shopping experience. Now I've just relocated from CALIFORNIA. IVE NEVER HAD TO GO TO 5 DIFFERENT DEPARTMENTS TO GET THE CORRECT ANSWER. WHEN I GOT THAT ANDWER, THE PRODUCT WAS NOTHING LIKE I HAD EXPLAINED. I'm not impressed.
- JJJOYOSep 27, 20255.0I had an amazing experience at Lowe’s thanks to Jamire. I called more than 10 times with different questions, and every single time he was patient, helpful, and answered with a huge smile in his voice. Because of his outstanding service and knowledge, I felt confident in what I was buying and ended up spending over $1500. Jamire went above and beyond to make the whole process easy and stress free. Lowe’s is very lucky to have him on their team I’ll definitely be coming back because of the excellent service he provided!
- RWRob WilliamsSep 17, 20255.0It’s a great “all in one” store for home improvements; plumbing, carpentry, lighting and all the tools you could ever need for a project.
- KPK PAug 21, 20251.0Horrible company, even worse manager
- MMMatthew MarshAug 9, 20255.0This Lowes has the friendliest staff and a really good team on the Lowe's Pro desk. Enjoy getting my materials here
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Pocomoke City?
You can find appliances, bathroom supplies, building materials, electrical supplies, flooring, garden tools, grills, lighting, lumber, paint, plumbing, tools, and much more at Lowe's Home Improvement.
What are the store hours for Lowe's Home Improvement in Pocomoke City?
Lowe's is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 7:00 PM. Holiday hours vary with some closures, so check in advance.
Does Lowe's Home Improvement offer delivery and pickup services?
Yes, Lowe's offers in-store pickup and delivery services to make shopping more convenient.
How can I return or exchange an item purchased from Lowe's?
Most items can be returned within 90 days. Online purchases can be returned by starting a return in your order history, and in-store returns require proof of purchase at the customer service desk.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
What installation services does Lowe's provide?
Lowe's provides installation services for appliances, cabinets, flooring, decking, lighting, plumbing fixtures, windows, doors, HVAC, roofing, and more to meet your home improvement needs.
Can I find assistance in languages other than English at Lowe's?
Yes, Lowe's offers services in English and Spanish, with in-store translation services available for other languages.
What nearby places can I visit before or after shopping at Lowe's Home Improvement in Pocomoke City?
Nearby you can visit Starbucks for coffee or refreshments, Ruby Tuesday for dining, and Coastal Fields Boutique for shopping. These places provide convenient options for breaks during your trip.
Is there another hardware store near Lowe's in Pocomoke City if I need additional supplies?
Yes, nearby hardware stores include Ace of Eastern Shore Inc, Harris Ace Hardware, and Ace Hardware, offering more options for your building supplies and tools.
Are there any nearby services for key cutting or locksmith needs near Lowe's?
Minute Key, a nearby key and locksmith service, is conveniently located close to Lowe's for your key cutting or lock-related needs.