Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Parkville, MD Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
1,853 reviews
5 stars
995
4 stars
451
3 stars
160
2 stars
63
1 star
184
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for their helpfulness, others are criticized for being unresponsive or rude.
Product Availability
Customers appreciate the wide selection of products available, although some report issues with stock discrepancies and specific items being out of stock.
Installation Issues
Several reviews highlight problems with installation services, including poor communication and delivery issues.
Store Cleanliness
Many customers note that the stores are generally clean and well-organized, contributing to a positive shopping experience.
Staff Knowledge
While some staff members are recognized for their knowledge and assistance, there are reports of inconsistency in staff training and expertise.
- FOFederico ordonezNov 15, 20253.0Me atendieron bien fue excelente
- AFAnsu FatiNov 14, 20251.0this is my local store, but this is specifically regarding an online order: bought shower system only available online, received today- damaged. contacted customer support via chat, told twice I couldnt exchange and had to return (in store or by mail) and re-order. as we are getting behind schedule I immediately placed another order, only to realize after the fact the item is almost 20% more expensive! chatted again, this time agent says I can initiate an exchange instore- contrary to what I was told before, otherwise theres no way to refund the difference. hard to believe. cant trust chat agents. now i gotta try to initiate the exchange in person, and of course no way to cancel the new order so gotta return that one too. what a waste of time, energy... do better
- KKKenneth KinardNov 3, 20255.0Nice and helpful staff
- RHRobyn HectorOct 27, 20251.0It’s been a week and no one has come out to fix my brand new storm door that broke within minutes of the installer leaving. Door installation was all wrong. Poor customer service!
- CGChimaobi GOct 7, 20255.0Left Home Depot because getting help took so long and never came. I knew nothing about wood and only had measurements. Mr Brian saw me looking confused and pulled out exactly what i needed, cut it, and got me out the door. I really appreciate the help. Didn't cost close to what i thought. Im just a girl. 🤣 I was overwhelmed
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products does Lowe's Home Improvement in Parkville, MD offer?
Lowe's offers a wide range of products including appliances, bathroom supplies, building materials, flooring, garden tools, grills, hardware, heating & cooling systems, kitchen and plumbing supplies, lighting fixtures, lawn mowers, paint, patio furniture, power tools, and more.
What are the store hours for Lowe's Home Improvement in Parkville?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM. Holiday hours may vary and the store is closed on select holidays.
Where is Lowe's Home Improvement located in Parkville, MD?
Lowe's is located at 1400 Taylor Avenue, Parkville, MD 21234, USA.
Does Lowe's Home Improvement offer delivery and in-store pickup services?
Yes, Lowe's provides both in-store pickup and delivery services to customers.
What brands can I find at Lowe's Home Improvement?
You can find brands such as GE, Whirlpool, LG, Samsung, Craftsman, Dewalt, Kobalt, Weber, and many more trusted manufacturers.
How can I find a specific product online at Lowe's?
You can search by keyword, Lowe’s item number, brand, or manufacturer’s model number, or browse by department on Lowe’s website to find products.
How do I check the status of my order from Lowe's?
Check your order status online by entering your order number or logging into your MyLowe’s account for updates.
Are there any nearby places of interest around Lowe's Home Improvement in Parkville?
Yes, nearby places include Blue Rhino Propane Exchange for propane supplies, Minute Key for locksmith services, and Pizza Hut for dining options.
How can nearby playgrounds and recreation centers benefit customers visiting Lowe's?
Customers can enjoy the Glen Keith Blvd playground and Loch Raven Recreation Center nearby, making it convenient for families to combine shopping with outdoor activities or fitness before or after visiting Lowe's.
Are there any nearby services that support home improvement related needs?
Yes, nearby services include Experts Garage Door Repair Installation Process and Brothers Remodeling JT LLC, which can assist customers with specialized home improvement projects.