Hot Tubs Inc

Reviews

• LT

  Lindsey Tennyson

  Apr 23, 2026
  5.0
  My overall experience ended exactly how customer service should — they made it right. While there were frustrations early in the process, Jenna and her team stepped in, communicated clearly, followed through on her word, and worked to resolve everything professionally. That kind of accountability goes a long way. The delivery team was excellent as well. They were courteous, efficient, careful with the setup, and made the process smooth. You can tell they know what they’re doing and care about the customer experience. Even when an item needed to be replaced afterward, the team handled it promptly and without issue. That’s what matters most — not perfection, but standing behind your product and taking care of the customer when something comes up. Because of Jenna and the crew, I’m now able to enjoy my spa and appreciate the effort they put in to make things right.
• KK

  KeithJ

  Apr 21, 2026
  4.0
  Hot Tubs Inc replaced pool pump, filter, and piping after a falling tree destroyed the original. Estimate provided was reasonable and final billing matched. Final product looks good and upgraded to variable speed pump to help with electrical costs.
• JA

  Jack Albright

  Apr 20, 2026
  5.0
  Stevenson’s Pools built our pool in 2004. Our original Jacuzzi pump and filter lasted 22 years and was still going not strong but going. We just had the tile and plaster replaced on the pool last year and decided to go ahead and replace the pump and filter this year. I can’t say enough about how amazing Stevenson’s was. The price was very fair and they were able to do it the same week I called them. The finished product looks fantastic and they even came back out to remove the chlorinator that I haven’t used in 20 years. You can’t go wrong with Stevenson’s. Thank goodness they are in the County.
• PC

  Paul Courtney

  Apr 20, 2026
  5.0
  Thanks to HotTubs Inc, my pool is ready for the season. I’ve used HotTub Inc historically for opening and closing my pool and water testing - all without any issues. But at the end of last pool season, my pool pump stopped working. HotTubs Inc was able to help install a new variable rate pool pump before the season started, and the pool is already open for use! Would recommend them to anybody in need of assistance with pool needs.
• TT

  teddy155

  Apr 20, 2026
  5.0
  Purchased a swim spa years ago and have absolutely no complaints. Finally needed service after 8 years of ownership and it was top notch. Service tech was friendly, knowledgeable and thorough.

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