Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Owings Mills, MD Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
995 reviews
5 stars
601
4 stars
225
3 stars
49
2 stars
25
1 star
95
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised helpful staff, others reported poor service and lack of assistance.
Store Cleanliness
Many customers appreciated the cleanliness and organization of the store, noting it was easy to find items.
Product Availability
Several reviews highlighted issues with stock availability, including out-of-stock items and incorrect pricing.
Employee Knowledge
There were comments about employees being friendly but lacking product knowledge, leading to a mediocre shopping experience.
Delivery Issues
Customers expressed frustration with delivery delays and miscommunication regarding orders.
- JSJohn Snyder4 days ago5.0What a nightmare.....but all the employees involved. Fixed the issue and I ended up saving alot of money... thanks go out to them. I will definitely use that store again!
- TTTyler4 days ago1.0I really don't like the cameras in the parking lot, they are creepy, they don't make me feel more safe they make me feel spied on
- NWNicohle M Williams5 days ago5.0This location is really nice.
- NENgozi Okeke Essandoh6 days ago5.0I admittedly do not have a good track record with house plants. I came to Lowe’s after building up enough courage to give it another try. Joe was exceptionally helpful in not only picking out pots for my plants along with soil and rocks, he also showed me how to care for the plants. I had a great experience shopping at Lowe’s in Owings Mills!
- JSJason Wilson SrOct 29, 20255.0Great had what I needed and customer service was excellent
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Owings Mills, MD?
You can find a wide variety of products including appliances, paint, patio furniture, home décor, tools, flooring, plumbing supplies, grills, lumber, gardening equipment, and more.
What are the store hours for Lowe's Home Improvement in Owings Mills?
The store is open from 6:00 AM to 9:00 PM Monday through Saturday, and from 8:00 AM to 8:00 PM on Sunday, with special holiday hours on certain dates.
Does Lowe's offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services at the Owings Mills location.
How can I check the status of my order from Lowe's?
You can check your order status online by entering your order number or logging in to your MyLowe’s account. You will receive email updates if the status changes.
What are the payment options accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa payment methods.
Does Lowe's provide installation and assembly services?
Yes, Lowe's offers a variety of installation and assembly services including appliances, flooring, blinds, cabinets, doors, and more.
Are there any nearby places I can visit for shopping or dining near Lowe's in Owings Mills?
Yes, nearby places include Mill Station shopping center, Marshalls for department store shopping, and dining options like Chick-fil-A, Luigi's Pizzeria, and Quickway Japanese Hibachi.
Can I find public transportation or motor vehicle services near Lowe's?
Yes, the Owings Mills-MVA Kiosk is nearby, providing department of motor vehicles services and is accessible for visitors to Lowe's.
Is there a pet store near Lowe's in Owings Mills if I want to shop for pet supplies after visiting?
Yes, PetSmart is located nearby and offers pet products, training, and services.
Does Lowe's provide assistance for customers who speak languages other than English?
Lowe's in Owings Mills offers services in English and Spanish, with in-store translation services available for other languages.