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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Owings Mills, MD offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
1,002 reviews
5 stars
605
4 stars
226
3 stars
49
2 stars
26
1 star
96
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of positive and negative experiences with staff, with some customers praising helpfulness while others report unresponsive or rude employees.
Product Availability
Several reviews mention issues with stock levels, including items being out of stock or orders being canceled due to unavailability.
Store Cleanliness
Customers generally appreciate the cleanliness and organization of the store, although some mention unpleasant odors in specific areas.
Checkout Experience
Mixed reviews on the checkout process, with some customers experiencing long waits and unhelpful service.
Installation Issues
There are complaints regarding installation services, particularly related to miscommunication and poor execution.
- RBRodolfo Miguel Bolano3 days ago2.0Went to Lowe's to order a hot water heater since mine broke. Waited two days for a call from the plumbing company, no word. Third day i called Lowe's and they said i was somehow skipped in line and be brought to the front of the line. Lo and behold the plumbers called me while i was on the phone with Lowe's. Made an appointment for the same day, no arrival or courtesy call despite wasting a whole day at home waiting. Called the plumbers on the 4th day and made another appointment. I am writing this as of AFTER the appointment window with no call back, no update, and I'm still freezing... BLUE DOT are the plumbers, so the blame should be on them as well rather than just Lowe's. I was also initially charged for a consultation/visit but when i spoke to the Blue Dot they said they don't usually charge for that.... So save yourself and just cut out the middle man and don't bother ordering anything from here
- KSKevin SchultzDec 22, 20255.0Fast service. Polite staff. No complaints!
- JKJon KurtzDec 16, 20254.0Couldn't find the snow shovels today. New staff tonight. Very helpful. Found the snow shovels. Also picked up an ordered door. Staff found the door and brought it to the truck within 5 minutes. Assisted loading.
- JSJohn SnyderNov 20, 20255.0What a nightmare.....but all the employees involved. Fixed the issue and I ended up saving alot of money... thanks go out to them. I will definitely use that store again!
- NENgozi Okeke EssandohNov 18, 20255.0I admittedly do not have a good track record with house plants. I came to Lowe’s after building up enough courage to give it another try. Joe was exceptionally helpful in not only picking out pots for my plants along with soil and rocks, he also showed me how to care for the plants. I had a great experience shopping at Lowe’s in Owings Mills!
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Owings Mills, MD?
You can find a wide variety of products including appliances, paint, patio furniture, home décor, tools, flooring, plumbing supplies, grills, lumber, gardening equipment, and more.
What are the store hours for Lowe's Home Improvement in Owings Mills?
The store is open from 6:00 AM to 9:00 PM Monday through Saturday, and from 8:00 AM to 8:00 PM on Sunday, with special holiday hours on certain dates.
Does Lowe's offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services at the Owings Mills location.
How can I check the status of my order from Lowe's?
You can check your order status online by entering your order number or logging in to your MyLowe’s account. You will receive email updates if the status changes.
What are the payment options accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa payment methods.
Does Lowe's provide installation and assembly services?
Yes, Lowe's offers a variety of installation and assembly services including appliances, flooring, blinds, cabinets, doors, and more.
Are there any nearby places I can visit for shopping or dining near Lowe's in Owings Mills?
Yes, nearby places include Mill Station shopping center, Marshalls for department store shopping, and dining options like Chick-fil-A, Luigi's Pizzeria, and Quickway Japanese Hibachi.
Can I find public transportation or motor vehicle services near Lowe's?
Yes, the Owings Mills-MVA Kiosk is nearby, providing department of motor vehicles services and is accessible for visitors to Lowe's.
Is there a pet store near Lowe's in Owings Mills if I want to shop for pet supplies after visiting?
Yes, PetSmart is located nearby and offers pet products, training, and services.
Does Lowe's provide assistance for customers who speak languages other than English?
Lowe's in Owings Mills offers services in English and Spanish, with in-store translation services available for other languages.